Compare Twproject vs Freshdesk vs monday.com

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About Twproject

Twproject is a proven, reliable and friendly project management software, full-featured and easy-to-use. Twproject’s flexibility makes it a great choice both for SMB project management and enterprise project management. Traditional project management tools put the burden of keeping projects data up to date, keeping teams involved and tracking project progress on the managers’ shoulders. Twproject is a web based project management solution that minimizes the effort of administrative tasks and lets you focus on what’s really important for your company to grow. Online collaboration brought to you by Twproject makes your data easier to collect and tracking task progress will become easier too. Twproject is a project management software solution with a built-in interactive Gantt chart that visualizes your plans and allows you to easily update them in real time, adding assignments and dependencies also with delay.

Taking advantage of Twproject’s project planning tools, not only you get effective time recording software at your service, but also easier and quicker project tracking. Twproject is business management software that combines the functionality of project planning, time tracking software, bug tracking software, task management and document management software in one software only.

About Freshdesk

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

About monday.com

monday.com is the easiest work platform to manage any team and any project: Simply pick from a variety of templates or create your own workflow to get started. Sync, plan, organize, and track your teams projects from the high-level overview down to the smallest details. Over 70,000 teams use monday.com to focus on whats important, see whos in charge of what, and stay updated in one collaborative tool.

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management

Summary

    No key features associated with this application.

Summary

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary

  • Private & Shareable Boards: Users can invite relevant people to collaborate with them.

  • Live Comments: Enables commenting, marking, highlighting or drawing on any PDF, PPT, Word file.

  • Automatic Knowledge Base: Posting files, questions and notes automatically generates the company's knowledge base.

  • Email Notifications & Replies: Easy to update and stay updated.

  • People Tagging: Easily notify team members using @TheirName.

  • Upload documents Effortless image pasting and file dropping into the system.

  • Email Notifications & Replies: Easy to update your teammates and stay updated on what's going on.

Pricing

  • Credit card required: No
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Pricing

Basic

$25.00
5 user(s) / month
Included in plan:
  • iOS and Android apps
  • iOS and Android apps
  • Add unlimited boards
  • Simple search function
  • Filter by person
  • Add unlimited boards
  • 24/7 support
  • Filter by person
  • 24/7 support
  • 5 GB of storage
  • Simple search function
  • Unlimited free viewers
  • 5 GB of storage
  • Unlimited boards
  • Over 20 column types
  • iOS and Android apps
  • Kanban view
  • Embedded forms
  • 5 GB File Storage
  • 1 week Activity Log
  • Two-factor Authentication
  • 24/7 Email & Phone Support
  • Dashboard

Standard

$39.00
5 user(s) / month
Included in plan:
  • All Basic Plan Features
  • 50 GB File Storage
  • Unlimited Activity Log
  • Shareable Boards
  • Timeline View
  • Calendar View
  • Map View
  • Advanced Search
  • Forms Customization
  • Integrations
  • Automations
  • 3 Dashboards

Pro

$59.00
5 user(s) / month
Included in plan:
  • All Standard Plan Features
  • 10 Dashboards
  • Unlimited File Storage
  • Time Tracking
  • Chart View
  • Formula Column
  • Custom Tags
  • Private Boards
  • Google Authentication

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs

    Does this service offer an API?
  • It offers an API and automations through Zapier

  • What are some applications this service is commonly used in tandem with?
  • It is most frequetly used in tandem with Pipedrive, Slack, Google Drive.

  • Who are the main user groups of this service?
  • Typical users of daPulse are: mid sized businesses, non profits, public administrations, and small business.

  • What is this service generally used for?
  • daPulse is a web-based task management and collaboration tool.

  • Does this service offer multi-user capability (e.g. teams)?
  • There is multi-user capability available.

  • Does this service offer guides, tutorials and or customer support?
  • Support Provided: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • daPulse integrates with: Pipedrive, GitHub, Google Drive, Google Analytics, Dropbox, Zapier, and others.

  • What platforms does this service support?
  • It is web-based service, working on: Mac, Windows, iOS, Android, Linux, Windows Phone, Mobile Web App.

Vendor Information

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Vendor Information

Founded:
2012
Based in:
Tel Aviv
Employees:
51-200
Likes:
Followers:

Other

Who uses Twproject
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English, Italian, Polish, Japanese, Chinese, Spanish, Portuguese, Russian
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses monday.com
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, Spanish, Italian, Russian, German, Japanese, Dutch, Portuguese
Regional Restrictions:
No restrictions.
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