Compare Twproject vs Clarizen vs Freshdesk

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Crozscore:

81%
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97%
43%
interest rising

Crozscore:

89%
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91%
43%
interest falling

Crozscore:

85%
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79%
58%
no significant changes
Twproject screenshot view 3 more Clarizen screenshot view 5 more Freshdesk screenshot

Software Description:

Twproject is a proven, reliable and friendly project management software, full-featured and easy-to-use. Twproject’s flexibility makes it a great choice both for SMB project management and enterprise project management. Traditional project management tools put the burden of keeping projects data up to date, keeping teams involved and tracking project progress on the managers’ shoulders. Twproject is a web based project management solution that minimizes the effort of administrative tasks and lets you focus on what’s really important for your company to grow. Online collaboration brought to you by Twproject makes your data easier to collect and tracking task progress will become easier too. Twproject is a project management software solution with a built-in interactive Gantt chart that visualizes your plans and allows you to easily update them in real time, adding assignments and dependencies also with delay.

Taking advantage of Twproject’s project planning tools, not only you get effective time recording software at your service, but also easier and quicker project tracking. Twproject is business management software that combines the functionality of project planning, time tracking software, bug tracking software, task management and document management software in one software only.

Software Description:

A New Way to Manage Enterprise Projects: Clarizen is a leading global provider of collaborative online work and project management software that allows businesses to easily manage all of their work. More than 2,500 global companies rely on Clarizen to eliminate double work and boost productivity and profitability.
It brings together project management, flexible workflow automation and rich collaboration in an enterprise-grade platform. This platform is created for project managers, IT teams, professional services, agile development teams, and marketing teams, virtually eliminating the need for organizations to utilize old-fashioned tools like spreadsheets, white boards, calendars, and email when handling major projects. It brings together project management, flexible workflow automation and rich collaboration in an enterprise-grade platform.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Email Integration
  • Data Visualization
  • Data Import
  • Travel Management
  • Customer Management
  • Dashboard
  • Calendar Management
  • Scheduling
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • Contact Sharing
  • Batch Permissions & Access
  • Budgeting
  • Contact Management
  • Expense Tracking
  • External Integrations

Features:

  • Employee Database
  • Expense Tracking
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Vacation Calendar
  • Budgeting
  • Dashboard
  • Project Management
  • Calendar Management
  • Gantt Charts
  • Email Integration
  • File Sharing

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

  • Task Management

  • Budget Tracking

  • Project Scheduling, Gantt Chart

  • Collaborative Planning

  • Time Tracking

  • Issue Tracking

  • Workflow Management

  • Project Portfolio Management

  • Professional Services Automation

  • Project Management

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Pricing:

  • Credit card required: N/A
  • Professional Edition: $30/user/month.
    Enterprise Edition: $45/user/month.
    Unlimited Edition: $60/user/month.
    30 days trial period.

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Clarizen integrates with Box, Quickbooks, Sharepoint, Google Drive, Salesforce.com, Intacct, Jira, etc.

  • Who are the main user groups of this service?
  • Our SaaS-based platform is best suited for Project Managers, IT teams, Engineers, Professional Services, and Digital Marketers at medium to large-sized organizations.

  • What platforms does this service support?
  • Platforms: Android, iPhone-iPad, Mac, Windows, Web-based

  • Does this service integrate with any other apps?
  • Clarizen integrates with a number of popular business systems, including Salesforce, Box, Google Drive, Intacct, QuickBooks, iCal, and Jira.

  • Does this service offer multi-user capability (e.g. teams)?
  • This service offers multi-user capability.

  • Does this service offer guides, tutorials and or customer support?
  • FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer an API?
  • Clarizen offers an API.

  • What is this service generally used for?
  • Clarizen serves the work collaboration and project and portfolio management needs of enterprise companies.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
1.34k
Followers:
177

Publisher:

Founded:
2006
Based in:
San Mateo
Employees:
201-500
Likes:
3.47k
Followers:
2.59k

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
69.8k
Followers:
20.2k

Other:

Who uses Twproject
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Polish, English, Spanish, Portuguese, Italian, Japanese, Chinese, German, Russian
Regional Restrictions:
No restrictions.

Other:

Who uses Clarizen
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Hebrew, French, English, Spanish, Portuguese, Japanese, Chinese, German, Russian
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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