Compare Twilio vs Toky vs Ninox

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Crozscore:

85%
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77%
58%
interest rising

Crozscore:

79%
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37%
interest falling

Crozscore:

79%
what is this?
33%
interest falling
Twilio screenshot view 4 more Toky screenshot view 2 more Ninox screenshot

Software Description:

Twilio hosts a telephony infrastructure web service in the cloud, allowing web programmers to integrate phone calls and SMS messages into their applications.
This way, it powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.
It helps developers to take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems.

Software Description:

Toky is a full-featured cloud telephony solution designed for small and medium business that allows you to connect your customers visiting your website, Facebook page or calling to your own business phone number.You can start your call center with no hardware, physical phones or complex installations.

Easily integrate Toky with your CRM and start calling customers everywhere at a very affordable price per minute. You can get a business phone number in more than 60 countries.

Software Description:

Ninox lets you:

  • Make smarter databases: create relations, forms & fields that fit your needs.
  • Connect with your team: changes from one device will be immediately published to all other users.
  • Access and change data across all your devices: from your Mac, iPhone, iPad or Desktop, even when there is no internet connection.
  • Analyze data with charts to get a better understanding of trends and correlations.

Features:

  • API

Features:

  • External Integrations
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Customer Management
  • Contact Management
  • Notifications

Features:

  • Payroll
  • Timesheets
  • File Sharing
  • Data Visualization
  • Balance Sheet
  • Billing/Invoicing
  • Contact Management
  • P&L
  • Lead Management
  • Inventory Tracking
  • Dashboard
  • Scheduling
  • Customer Management
  • Calendar Management
  • Accounts Receivable
  • Forecasting
  • Expense Tracking
  • Budgeting
  • Accounts Payable
  • Project Management
  • Multi-User
  • Data Export
  • Data Import

Summary:

  • Phone Numbers API

  • Convert Text to Speech and Play Audio

  • Create Conferences

  • Call Queues

  • Convert Speech to Text

  • Record Store Calls

Summary:

    No key features associated with this application.

Summary:

  • Organize everything, improve your workflow and become more productive.

  • Create custom business apps for you and your team.

  • Build apps for everything.

  • Connect teams and data.

  • Access Anytime - even when there is no internet connection.

Pricing:

  • Credit card required: N/A
  • Twilio offers various pay-as-you-go pricing options for: voice, messaging, SIP trunking, network traversal, task roouter, and lookup.

Pricing:

  • Starting from: $15.00/month
  • Credit card required: No
  • After purchasing credit
    *
    Valid for numbers in 36 countries

    Especial discount on every paid plan if paid yearly
    * $15 per agent per month, billed yearly
    * $60 per team (6 agents included)

Basic

Free
Included in plan:
  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

PER-AGENT PLAN

$20.00
1 user(s) / month
Included in plan:
  • Everything in Basic plan
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)

TEAM PLAN

$72.00
6 user(s) / month
Included in plan:
  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce
  • 50% discount on agents

Ninox for Mac

$34.99
once-off, per user
Included in plan:
  • Sync with iCloud
  • Sync with iPad and iPhone

Ninox for IPHONE

Free
Included in plan:
  • Access your data on the go

Ninox for IPAD

$14.99
once-off, per user
Included in plan:
  • Optimal tablet experience
  • Sync with iPhone

Ninox for Mac

$34.99
once-off, per user
Included in plan:
  • Sync data with iCloud
  • Sync with iPad and iPhone

Ninox Cloud

$8.33
1 user(s) / month
Included in plan:
  • Collaborate with anyone
  • Real-time sync
  • 2GB per user
  • Custom forms, triggers and fields

Ninox for IPAD

$14.99
once-off, per user
Included in plan:
  • Optimal tablet experience
  • Sync with iPhone App

FAQs:

    Who are the main user groups of this service?
  • Users of Twillio are leading companies like Coca Cola, Paypal, eHarmony, Shopify and others.

  • What is this service generally used for?
  • Twilio is generally used for cloud communications.

  • What platforms does this service support?
  • Twilio Client calls are made either through Adobe Flash or WebRTC, and it works on: Google Chrome 11+ (Chrome incognito mode not supported); Internet Explorer 10 and greater; Safari 5 and greater; Firefox 3.6 and greater with Flash 10.1 or higher installed.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: Desk.com; LogicMonitor; Checkfront; OutSystems Platform; Vision Helpdesk; and Zendesk.

  • Does this service integrate with any other apps?
  • It integrates with other apps.

  • Does this service offer an API?
  • The Twilio REST API allows developers to query meta-data about their account, phone numbers, calls, text messages, and recordings.

  • Does this service offer multi-user capability (e.g. teams)?
  • With Multi-user capability, account owners can invite team members to collaborate on projects at different permission levels.

  • Does this service offer guides, tutorials and or customer support?
  • Users can file a support ticket, and there are also phone support, FAQs and How Tos.

FAQs:

    Does this service integrate with any other apps?
    • Wordpress
    • Facebook
    • Salesforce
    • Intercom
    • Zoho CRM
    • Hubspot CRM
    • Slack
    • Pipedrive
    • InfusionSoft
    • FreshSales
    • AmoCRM
    • AgileCRM
    • vTiger
    • Insighlty
    • Zapier
  • Does this service offer an API?
  • Not actually, but we have several integrations with CRM, Slack, Facebook and much more using Zapier

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Businesses that want to give excellent customer support.

  • What is this service generally used for?
  • For customer support and sales calls

  • What platforms does this service support?
  • Native mobile Android app and web app

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • CRM and collaboration tools like Slack

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We offer tutorials, a comprehensive user manual and email/phone support. Get in touch using the contact form or simply send a mail to our support team.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can invite others to help create applications - share it with the rest of your company and help improve their productivity.

  • What is this service generally used for?
  • Imagination is the limit. You can use Ninox for Invoicing, Real Estate, Inventory Management, Event Planning, Meetings, and many more.

  • Who are the main user groups of this service?
  • This service is suited for any type of individual from personal to freelancers, SMBs, Startups, Agencies and even to enterprises.

Publisher:

Founded:
2008
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

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Regional Restrictions:
No restrictions.

Other:

Who uses Toky
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English, Portuguese, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Ninox
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English, German, Chinese, Italian, Polish, French, Russian, Catalan, Spanish
Regional Restrictions:
No restrictions.
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