Twilio hosts a telephony infrastructure web service in the cloud, allowing web programmers to integrate phone calls and SMS messages into their applications.
This way, it powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.
It helps developers to take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems.
Logentries is the leading real-time log management and analytics service built for the cloud, making business insights from machine-generated log data easily accessible to development, IT and business operations teams of all sizes. With the broadest platform support and an open API, Logentries brings the value of log-level data to any system, to any team member, and to a community of more than 35,000 worldwide users. While traditional log management and analytics solutions require advanced technical skills to use, and are costly to set-up, Logentries provides an alternative designed for managing huge amounts of data, visualizing insights that matter, and automating in-depth analytics and reporting across its global user community.
Batch Permissions & Access
Batch Permissions & Access
Phone Numbers API
Convert Text to Speech and Play Audio
Convert Speech to Text
Record Store Calls
Integration with the top chat and performance monitoring tools, along with an open API.
Security: Data Filtering & Obfuscation, TLS Encryption, User Access Controls, PCI Compliance, Automated S3 Archiving, and Dynamic Log Routing
Universal Platform Support: Agent or Agentless, Platform integrations, Libraries, Structured or Unstructured Data
Alerting & Reporting: Pattern-Based Alerts, Inactivity Alerts, Anomaly Alerts, Chat Tool Integrations, Weekly Reporting, and User Defined Thresholds
Analytics: SQL-like Query Language, Full RegEx Support, and Visual Dashboards
Real-Time Search including Aggregated Live-Tail Search, Custom Tags, and Context View
Credit card required: No
Twilio offers various pay-as-you-go pricing options for: voice, messaging, SIP trunking, network traversal, task roouter, and lookup.
Credit card required: N/A
Free - ($0) - Send up to 5GB/Month - 7 Day Retention Period.
Starter - ($39/Month) - Send up to 30GB/Month - 14 Day Retention Period.
Pro - ($99/Month) - Send up to 60GB/Month - 30 Day Retention Period.
Team - ($265/Month) - Send up to 150GB/Month - 30 Day Retention Period.
Enterprise - (Starts @ $349/Month) - Variable Data Volumes - Unlimited Retention Period .
Who are the main user groups of this service?
Users of Twillio are leading companies like Coca Cola, Paypal, eHarmony, Shopify and others.
What is this service generally used for?
Twilio is generally used for cloud communications.
What platforms does this service support?
Twilio Client calls are made either through Adobe Flash or WebRTC, and it works on: Google Chrome 11+ (Chrome incognito mode not supported); Internet Explorer 10 and greater; Safari 5 and greater; Firefox 3.6 and greater with Flash 10.1 or higher installed.
What are some applications this service is commonly used in tandem with?
It is used in tandem with: Desk.com; LogicMonitor; Checkfront; OutSystems Platform; Vision Helpdesk; and Zendesk.
Does this service integrate with any other apps?
It integrates with other apps.
Does this service offer an API?
The Twilio REST API allows developers to query meta-data about their account, phone numbers, calls, text messages, and recordings.
Does this service offer multi-user capability (e.g. teams)?
With Multi-user capability, account owners can invite team members to collaborate on projects at different permission levels.
Does this service offer guides, tutorials and or customer support?
Users can file a support ticket, and there are also phone support, FAQs and How Tos.