Twilio hosts a telephony infrastructure web service in the cloud, allowing web programmers to integrate phone calls and SMS messages into their applications.
This way, it powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.
It helps developers to take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems.
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Phone Numbers API
Convert Text to Speech and Play Audio
Convert Speech to Text
Record Store Calls
Pull valuable and actionable data from any personal, business or competitor site
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Enterprise-scale available in premium packages
Credit card required: N/A
Twilio offers various pay-as-you-go pricing options for: voice, messaging, SIP trunking, network traversal, task roouter, and lookup.
Who are the main user groups of this service?
Users of Twillio are leading companies like Coca Cola, Paypal, eHarmony, Shopify and others.
What is this service generally used for?
Twilio is generally used for cloud communications.
What platforms does this service support?
Twilio Client calls are made either through Adobe Flash or WebRTC, and it works on: Google Chrome 11+ (Chrome incognito mode not supported); Internet Explorer 10 and greater; Safari 5 and greater; Firefox 3.6 and greater with Flash 10.1 or higher installed.
What are some applications this service is commonly used in tandem with?
It is used in tandem with: Desk.com; LogicMonitor; Checkfront; OutSystems Platform; Vision Helpdesk; and Zendesk.
Does this service integrate with any other apps?
It integrates with other apps.
Does this service offer an API?
The Twilio REST API allows developers to query meta-data about their account, phone numbers, calls, text messages, and recordings.
Does this service offer multi-user capability (e.g. teams)?
With Multi-user capability, account owners can invite team members to collaborate on projects at different permission levels.
Does this service offer guides, tutorials and or customer support?
Users can file a support ticket, and there are also phone support, FAQs and How Tos.