Compare Twilio vs Hosted Graphite vs Help Desk Migration

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86%
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81%
57%
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80%
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Software Description:

Twilio hosts a telephony infrastructure web service in the cloud, allowing web programmers to integrate phone calls and SMS messages into their applications.
This way, it powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.
It helps developers to take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems.

Software Description:

Send us your application and server data and we produce beautiful actionable dashboards.

Securely send us high-volume amounts of data to measure your technology, and view graphs and dashboards that you can share with your team.

We can support millions of metrics, and pride ourselves on our support; we treat our customers like friends. If you're running Graphite at scale, we can help. Let us take care of your metrics. We'll take care of the scaling and maintenance and allow you to work on keeping your customers happy.

Software Description:

Help Desk Migration is a user-friendly business productivity platform that enables companies to migrate their data from one help desk system to another. Users have the option to go for a fully-automated data transfer or move their data via custom migration. The migration process is fast and secure and allows users to transfer tons of information without any limitation.

This data migration service provider supports over 30 help desk platforms, including popular and widely used applications such as Freshdesk, Kayako, Zendesk, Zoho Support, Vision, and JIRA Service Desk, to name a few. Since Help Migration Desk is an online and cloud-hosted service, there is no need for users to have extensive programming skills or purchase and install additional software.

Features:

  • API

Features:

  • Application Tracking
  • Dashboard

Features:

  • External Integrations
  • File Transfer
  • Data Import
  • Data Export

Summary:

  • Phone Numbers API

  • Convert Text to Speech and Play Audio

  • Create Conferences

  • Call Queues

  • Convert Speech to Text

  • Record Store Calls

Summary:

  • Realtime server monitoring

  • Advanced data tools to query your data

  • Team management and support

  • High scale data - send millions of metrics

  • No lock-in, cancel at any time

  • Redundant backups and security features

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Twilio offers various pay-as-you-go pricing options for: voice, messaging, SIP trunking, network traversal, task roouter, and lookup.

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Plans start at $29 per month.

FAQs:

    Who are the main user groups of this service?
  • Users of Twillio are leading companies like Coca Cola, Paypal, eHarmony, Shopify and others.

  • What is this service generally used for?
  • Twilio is generally used for cloud communications.

  • What platforms does this service support?
  • Twilio Client calls are made either through Adobe Flash or WebRTC, and it works on: Google Chrome 11+ (Chrome incognito mode not supported); Internet Explorer 10 and greater; Safari 5 and greater; Firefox 3.6 and greater with Flash 10.1 or higher installed.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: Desk.com; LogicMonitor; Checkfront; OutSystems Platform; Vision Helpdesk; and Zendesk.

  • Does this service integrate with any other apps?
  • It integrates with other apps.

  • Does this service offer an API?
  • The Twilio REST API allows developers to query meta-data about their account, phone numbers, calls, text messages, and recordings.

  • Does this service offer multi-user capability (e.g. teams)?
  • With Multi-user capability, account owners can invite team members to collaborate on projects at different permission levels.

  • Does this service offer guides, tutorials and or customer support?
  • Users can file a support ticket, and there are also phone support, FAQs and How Tos.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2008
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
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Based in:
Dublin
Employees:
-
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Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Hosted Graphite
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Help Desk Migration
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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