Twilio hosts a telephony infrastructure web service in the cloud, allowing web programmers to integrate phone calls and SMS messages into their applications.
This way, it powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.
It helps developers to take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems.
About erplain
erplain is a web-based, integrated solution to manage your customers, sales and inventory. We understand that changing systems can be stressful so we made erplain very simple to implement and very intuitive. We can easily import your excel datasheets and export other data as much as you like. Erplain has been developped to help businesses to focus on growth and profitability instead of time consuming processes (win-win).
Features
API
Batch Permissions & Access
Data Export
Data Import
External Integrations
File Sharing
File Transfer
Multi-User
Notifications
Third-Party Plugins/Add-Ons
Features
API
Audience Targeting
Budgeting
Calendar Management
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
Expense Tracking
External Integrations
Forecasting
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-Currency
Multi-User
Notifications
Project Management
Referral Tracking
Scheduling
Supplier Management
Third-Party Plugins/Add-Ons
Travel Management
Call Tracking
Call Disposition
Softphone
Sales Motivator
Summary
Phone Numbers API
Convert Text to Speech and Play Audio
Create Conferences
Call Queues
Convert Speech to Text
Record Store Calls
Summary
Quickly create purchase orders and send to suppliers
Get real time and accurate data on inventory levels
Easily manage multiple stock locations
Move inventory from one place to another
Forecast inventory levels to sell and buy more efficiently
Pricing
Credit card required: No
Twilio offers various pay-as-you-go pricing options for: voice, messaging, SIP trunking, network traversal, task roouter, and lookup.
FAQs
Who are the main user groups of this service?
Users of Twillio are leading companies like Coca Cola, Paypal, eHarmony, Shopify and others.
What is this service generally used for?
Twilio is generally used for cloud communications.
What platforms does this service support?
Twilio Client calls are made either through Adobe Flash or WebRTC, and it works on: Google Chrome 11+ (Chrome incognito mode not supported); Internet Explorer 10 and greater; Safari 5 and greater; Firefox 3.6 and greater with Flash 10.1 or higher installed.
What are some applications this service is commonly used in tandem with?
It is used in tandem with: Desk.com; LogicMonitor; Checkfront; OutSystems Platform; Vision Helpdesk; and Zendesk.
Does this service integrate with any other apps?
It integrates with other apps.
Does this service offer an API?
The Twilio REST API allows developers to query meta-data about their account, phone numbers, calls, text messages, and recordings.
Does this service offer multi-user capability (e.g. teams)?
With Multi-user capability, account owners can invite team members to collaborate on projects at different permission levels.
Does this service offer guides, tutorials and or customer support?
Users can file a support ticket, and there are also phone support, FAQs and How Tos.
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