Compare Twilio vs Collecto vs Toky

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About Twilio

Twilio hosts a telephony infrastructure web service in the cloud, allowing web programmers to integrate phone calls and SMS messages into their applications.
This way, it powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.
It helps developers to take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems.

About Collecto

Collecto is platform for creating online databases with ease. Targeted at small businesses that commonly misuse spreadsheets to record their data, Collecto allows you to create your own applications in minutes. Store your important notes, files, photos in a structured environment that's easily searchable and shareable. No coding or prior experience required, Collecto is accessible to all skill levels.

About Toky

Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make.

With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.

Features

  • API
  • Batch Permissions & Access
  • Data Export
  • Data Import
  • External Integrations
  • File Sharing
  • File Transfer
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • File Sharing
  • File Transfer
  • Multi-User
  • Notifications

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Summary

  • Phone Numbers API

  • Convert Text to Speech and Play Audio

  • Create Conferences

  • Call Queues

  • Convert Speech to Text

  • Record Store Calls

Summary

  • Create a web database in minutes

Summary

  • International phone numbers

  • Phone Trees (IVR)

  • Simultaneous Calls

  • Welcome and voicemail greetings in several languages

  • Call History

  • Call Filters (Set the times and days your business)

  • Warm and blind call Transfer

  • Integrations with CRM and Business Apps

  • Forward to cell phones and landlines

  • SMS, Voicemail, Speech to text, Fax to email and more

Pricing

  • Credit card required: N/A
  • Twilio offers various pay-as-you-go pricing options for: voice, messaging, SIP trunking, network traversal, task roouter, and lookup.

Pricing

  • Credit card required: N/A
  • Free during beta

Pricing

  • Starting from: $25.00/month
  • Credit card required: No
  • After purchasing credit
    *
    Valid for numbers in 38 countries

    Especial discount on every paid plan if billed yearly
    * $20 per-agent plan per month
    * $90 per team (6 agents included)

PER-AGENT PLAN

$25.00
1 user(s) / month
Included in plan:
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)
  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

TEAM PLAN

$120.00
6 user(s) / month
Included in plan:
  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce
  • Email, chat, and phone support

ENTERPRISE PLAN


For great teams. Contact us!
Included in plan:
  • Everything in the team plan
  • BYOC (Bring Your Own Carrier)
  • Dedicated Account Manager
  • User Onboarding Consulting

FAQs

    Who are the main user groups of this service?
  • Users of Twillio are leading companies like Coca Cola, Paypal, eHarmony, Shopify and others.

  • What is this service generally used for?
  • Twilio is generally used for cloud communications.

  • What platforms does this service support?
  • Twilio Client calls are made either through Adobe Flash or WebRTC, and it works on: Google Chrome 11+ (Chrome incognito mode not supported); Internet Explorer 10 and greater; Safari 5 and greater; Firefox 3.6 and greater with Flash 10.1 or higher installed.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: Desk.com; LogicMonitor; Checkfront; OutSystems Platform; Vision Helpdesk; and Zendesk.

  • Does this service integrate with any other apps?
  • It integrates with other apps.

  • Does this service offer an API?
  • The Twilio REST API allows developers to query meta-data about their account, phone numbers, calls, text messages, and recordings.

  • Does this service offer multi-user capability (e.g. teams)?
  • With Multi-user capability, account owners can invite team members to collaborate on projects at different permission levels.

  • Does this service offer guides, tutorials and or customer support?
  • Users can file a support ticket, and there are also phone support, FAQs and How Tos.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
    • Wordpress
    • Facebook
    • Salesforce
    • Intercom
    • Zoho CRM
    • Hubspot CRM
    • Slack
    • Pipedrive
    • InfusionSoft
    • FreshSales
    • AmoCRM
    • AgileCRM
    • vTiger
    • Insighlty
    • Zapier
  • Does this service offer an API?
  • Yes, we have a developers API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Businesses that want to give excellent customer support.

  • What is this service generally used for?
  • For customer support and sales calls

  • What platforms does this service support?
    • Webapp
    • Android App
    • iOS App
    • Windows App
    • Mac App
    • Linux App
  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • CRM, Intercom and collaboration tools like Slack

Vendor Information

Founded:
2008
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses Toky
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Portuguese, Spanish, English
Regional Restrictions:
No restrictions.
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