Compare Twilio vs dbBee vs Appsee

About Twilio

Twilio hosts a telephony infrastructure web service in the cloud, allowing web programmers to integrate phone calls and SMS messages into their applications.

This way, it powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.

It helps developers to take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems.

About dbBee

dbBee is a frustration-free software to simply and easily publish, maintain and share data stored on your Microsoft Excel Spreadsheet or MS Access database.

dbBee lets you create search forms, reports and administration systems without any programming. Finally, you can embed your dbBee project into your own website with just a few clicks. It’s that easy!

Fully-featured free plan available.

About Appsee

Appsee Mobile Analytics, a unique app UX analytics solution, provides you with in-depth analysis of your users' behavior, allowing you to provide the ultimate app experience.

What makes Appsee unique?

User Recordings:
Watch real user sessions (auto captured) and sort with powerful filtering, understand EXACTLY how users interact with your app, pinpoint errors and opportunities for optimization.

Touch Heatmaps:
Observe touch heatmaps of all the gestures performed in every screen of your app, identify unresponsive gestures and popular gestures to enhance A/B testing strategies.

Realtime In-App Analytics:
Quicky gather valuable insights on user behavior and user experience via clear-cut analytics, without pre-defining any events or hooks.

User Journeys:
Understand how new and returning users navigate through your app, learn about their behavior by observing which paths they take the most, and which paths are their least favorite.

Automatic Events:
Save valuable time via Appsee's auto detection and tagging of screens, buttons and user actions within your app. No need to pre-define any events.

Crash Recordings:
Watch recordings of crashed sessions and review symbolicated crash reports to see the exact sequence of user events that led to a crash. Appsee detects crashed sessions automatically

Conversion Funnels:
Create unique conversion funnels, allowing you to track how many users complete each step of the funnel and how many drop off, then watch relevant user recordings to learn more.

Retention Analytics:
Examine user retention metrics such as how often your users return within a particular time-frame, how many users never return, and what is the average time between each user session.

Low Footprint:
Appsee’s SDK is lightweight & works smoothly in the background without impacting your app's performance.

Easy Integration:
Integrate Appsee's mobile analytics solution via a single line of code, it takes less than a minute.

User Analytics: Appsee's User Query Builder that lets you ask highly complex questions about your users & get answers in seconds.

A Powerful Combo:
Appsee’s platform combines the best of both worlds - numerical data helps identifying the issues, while qualitative analytics tools will allow you to dive deeper and understand the reasons behind these issues

3rd Party Integrations:
Appsee offers integrations with leading 3rd party vendors that extend Appsee's capabilities and allow you to obtain the best understanding of your users' behavior.

Features

• API
• Batch Permissions & Access
• Data Export
• Data Import
• External Integrations
• File Sharing
• File Transfer
• Multi-User
• Notifications
• Third-Party Plugins/Add-Ons

Features

• API
• Batch Permissions & Access
• Data Export
• Data Import
• External Integrations
• File Sharing
• File Transfer
• Multi-User
• Notifications
• Third-Party Plugins/Add-Ons

Features

• A/B Testing
• Analytics
• API
• Conversion Tracking
• Dashboard
• Data Export
• Data Import
• Data Visualization
• External Integrations
• Forecasting
• Keyword Tracking
• Link Tracking
• Multi-App
• Multi-User
• Notifications
• Referral Tracking
• SEO

Summary

• Phone Numbers API

• Convert Text to Speech and Play Audio

• Create Conferences

• Call Queues

• Convert Speech to Text

• Record Store Calls

Summary

• Wizard style application builder

• Publish online database on your web site

• Supports connections to external MySQL databases

• Supports Excel xls and xlsx files

• Supports Access mdb ad accdb files

• Collect data online into your own database or sheet

Summary

• Session Playback - provides recordings of real user sessions, which enable understanding of all the actions users perform in the app and what problems they encounter.

• Touch Heatmaps – enables you to see exactly how users interact with the app by visualizing every touch they make. This feature helps you find out which elements users focus on the most within your app.

• Realtime In-App Analytics - provides key metrics to help you understand how engaged your app users are, their activity over time, which device and OS they use and their geographic breakdown.

• Crash Recordings- detect and record crashed sessions automatically. You can see the exact sequence of actions that resulted in a crash with your own eyes and identify the single UI element causing the crash.

• Conversion Funnels - allow you to configure conversion funnels for relevant processes within your app, measure the conversion rates, and understand the reasons for the success or failure of each process. In addition, you will be able to see the average completion time for each step.

• Actionable Insights - act on pinpoint insights from the Appsee solution to maximize customer engagement, conversions and in-app monetization.

• Auto-Detect UI Problems - detect unresponsive actions made by your users, such as taps, swipes or pinches, and helps you to optimize the UI.

• Easy Setup & Integration - just drop the Appsee SDK in your app and add a single line of code. Takes less than 1 minute!

Pricing

• Credit card required: No

• Twilio offers various pay-as-you-go pricing options for: voice, messaging, SIP trunking, network traversal, task roouter, and lookup.

Pricing

• Starting from: $6.95/month
• Credit card required: N/A

• Sign up to dbBee with your Crozdesk Account to get 50 MB/month extra bandwidth, 3 extra projects and double available records on the free plan. Also Crozdesk users get 30% additional discount on all premium plans.

Pricing

• Credit card required: N/A

• Pricing is based on the number of sessions tracked per month.

FAQs

Who are the main user groups of this service?

• Users of Twillio are leading companies like Coca Cola, Paypal, eHarmony, Shopify and others.

What is this service generally used for?

• Twilio is generally used for cloud communications.

What platforms does this service support?

• Twilio Client calls are made either through Adobe Flash or WebRTC, and it works on: Google Chrome 11+ (Chrome incognito mode not supported); Internet Explorer 10 and greater; Safari 5 and greater; Firefox 3.6 and greater with Flash 10.1 or higher installed.

What are some applications this service is commonly used in tandem with?

• It is used in tandem with: Desk.com; LogicMonitor; Checkfront; OutSystems Platform; Vision Helpdesk; and Zendesk.

Does this service integrate with any other apps?

• It integrates with other apps.

Does this service offer an API?

• The Twilio REST API allows developers to query meta-data about their account, phone numbers, calls, text messages, and recordings.

Does this service offer multi-user capability (e.g. teams)?

• With Multi-user capability, account owners can invite team members to collaborate on projects at different permission levels.

Does this service offer guides, tutorials and or customer support?

• Users can file a support ticket, and there are also phone support, FAQs and How Tos.

FAQs

Does this service offer multi-user capability (e.g. teams)?

• Yes

Does this service offer guides, tutorials and or customer support?

• Yes

Does this service offer an API?

• Yes

What are some applications this service is commonly used in tandem with?

• Web sites built upon WordPress, Joomla, Drupal, Wix, Jimdo, Weebly, Squarespace

FAQs

Does this service offer guides, tutorials and or customer support?

• Yes. Both full documentation and a customer success team are at the disposal of customers.

Does this service integrate with any other apps?

• Google Analytics, Adobe Marketing Cloud, Crashlytics, Optimizely, Appsflyer, Kochava, Tune, Adjust

Does this service offer multi-user capability (e.g. teams)?

• Yes.

What platforms does this service support?

• Android, iOS, Unity, React Native, PhoneGap, and more.

Who are the main user groups of this service?

• Mobile app developers, product managers, and marketers. Anyone involved with getting the best UX/UI, retention, and overall success of a mobile app would be interested in Appsee.

What are some applications this service is commonly used in tandem with?

• Google Analytics, Adobe Marketing Cloud, Crashlytics, Optimizely, Appsflyer, Kochava, Tune, Adjust

What is this service generally used for?

• Improving the user experience for mobile apps by understanding user behavior on entirely different level. Using tools such as user recordings and touch heatmaps, you'll be able to see exactly where your users are struggling and where they are succeeding.

Vendor Information

Vendor Information

Vendor Information

Other

Other

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App

Other

• Freelance
• Startups
• SMEs
• Enterprises

• iOS
• Android