Compare TravelTime vs SearchBlox vs Synthetix

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Crozscore:

74%
what is this?
28%
interest rising

Crozscore:

73%
what is this?
100%
36%
interest falling

Crozscore:

56%
what is this?
29%
interest falling
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Software Description:

When searching for points of interest online, websites typically use miles radius, but this assumes the user can travel in a straight line and ignores that some locations are easier to reach than others. The TravelTime Search API lets you see where's within a 30 minute drive. Just enter a start location, max travel time area and preferred mode of transport to draw a unique travel time area. Websites powering their location search feature with travel time improve search relevancy by 60%, converting 3x more users because of this.

It can also be used to analyse large volumes of information in a database, create heat maps and export data. Perfect for retail portfolio planning, office relocation analysis or geofencing.

Software Description:

Fast search to discover information across file systems, websites, databases, cloud or custom content. Integrate with websites and applications.

SearchBlox offers the best alternative to Google Search Appliance and Google Site Search.

SearchBlox offers the most flexible search software for your organization. No more black-box appliance-based search solutions, or non-supported/custom open source solutions. Fast, flexible and, above all, very simple to install, administer and support. With built-in connectors for indexing websites, databases, file systems, Amazon S3, Google Drive, Twitter, CSV or MongoDB, there are no additional costs for connectors. We invite you to watch our demo and download a 30-day trial of SearchBlox to see for yourself.

Software Description:

A complete suite of attractive, integrated customer contact tools

Refine your online customer service into exceptional customer experiences with the suite of our unique online customer contact tools with comprehensive reporting, analytics and editorial control.

Self-Service Cloud
A natively developed suite of self-service digital channels within a single customer experience platform. Proactively present customers with the information they need at each stage of their online journey.

Contact Centre Cloud
Scalable and reliable cloud-based, customer service contact centre technology without the need for labour intensive IT interference, which helps deliver value at every user interaction.

All Synthetix services are cloud first and Software as a Service (SaaS), delivering customer service solutions to all customer touchpoints across both public and private sectors.

The Synthetix suite of customer contact technology integrate with most popular CRM systems (e.g. Salesforce), contact centre platforms, agent desktops and customer service channels

Features:

  • Analytics
  • Multi-User
  • Data Export
  • External Integrations
  • API

Features:

  • External Integrations
  • API
  • Data Export
  • Data Import

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Summary:

  • Site search API to search & sort location data by travel time

  • Create travel time maps for driving, cycling, walking & public transport

  • Export postcode data from a travel time area

  • Analyse and compare large volumes of location data by travel time

Summary:

    No key features associated with this application.

Summary:

  • Deliver automated responses across every customer touch point

  • Optimise your customers’ online experience

  • Differentiate your brand and make customers feel special when they engage

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • APIs - Comprehensive APIs for building online customer service integrations

  • Email Management / Dynamic Web Forms - Automatically allocate emails to capture or deflect customer emails

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.13k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
Followers:

Other:

Who uses TravelTime
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
Available in United Kingdom, Ireland, Switzerland, Denmark, Netherlands, Belgium, United States, Germany, Sweden, Luxembourg, France, Italy, Israel, Lithuania, Norway & Australia. New countries added on request.

Other:

Who uses SearchBlox
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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