Compare TravelTime vs Synthetix vs SearchBlox

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Crozscore:

76%
what is this?
30%
interest rising

Crozscore:

59%
what is this?
29%
interest falling

Crozscore:

71%
what is this?
37%
interest falling
TravelTime screenshot Synthetix screenshot view 3 more SearchBlox screenshot

Software Description:

When searching for points of interest online, websites typically use miles radius, but this assumes the user can travel in a straight line and ignores that some locations are easier to reach than others. The TravelTime Search API lets you see where's within a 30 minute drive. Just enter a start location, max travel time area and preferred mode of transport to draw a unique travel time area. Websites powering their location search feature with travel time improve search relevancy by 60%, converting 3x more users because of this.

It can also be used to analyse large volumes of information in a database, create heat maps and export data. Perfect for retail portfolio planning, office relocation analysis or geofencing.

Software Description:

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

Software Description:

Fast search to discover information across file systems, websites, databases, cloud or custom content. Integrate with websites and applications.

SearchBlox offers the best alternative to Google Search Appliance and Google Site Search.

SearchBlox offers the most flexible search software for your organization. No more black-box appliance-based search solutions, or non-supported/custom open source solutions. Fast, flexible and, above all, very simple to install, administer and support. With built-in connectors for indexing websites, databases, file systems, Amazon S3, Google Drive, Twitter, CSV or MongoDB, there are no additional costs for connectors. We invite you to watch our demo and download a 30-day trial of SearchBlox to see for yourself.

Features:

  • Analytics
  • Multi-User
  • Data Export
  • External Integrations
  • API

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Features:

  • External Integrations
  • API
  • Data Export
  • Data Import

Summary:

  • Site search API to search & sort location data by travel time

  • Create travel time maps for driving, cycling, walking & public transport

  • Export postcode data from a travel time area

  • Analyse and compare large volumes of location data by travel time

Summary:

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

Summary:

    No key features associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
53
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.28k
Followers:
2.36k

Other:

Who uses TravelTime
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
Available in United Kingdom, Ireland, Switzerland, Denmark, Netherlands, Belgium, United States, Germany, Sweden, Luxembourg, France, Italy, Israel, Lithuania, Norway & Australia. New countries added on request.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SearchBlox
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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