Transporters.io helps you to manage drivers, automate bookings, and enable optimal finance administration for transport companies, including bus and coach charter businesses, taxi companies, air charter agencies, and more.
About Freshdesk
Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.
Features
API
Calendar Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Inventory Tracking
Multi-User
Notifications
Scheduling
Product Catalog
Shipping Management
Order management
Route Optimization
Features
Analytics
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum
Summary
Transport management software to supercharge your business
Increase booking and customer management for bus hire business
Assign jobs, get prices, track driver hours & 3rd party costs
Take payments online or via traditional methods
Summary
Multi Channel: Manages all support conversations in one place.
Productivity: Increase team’s engagement and productivity.
Self-Service: It is possible to create a self-service experience that supports user's brand.
Reporting: Measures and tracks performance using reports.
Integration: Extends user's support capabilities with integrations.
Ticketing: Everything you need to start supporting customers.
Pricing
Starting from: $7.00/month
Credit card required: N/A
$10 per vehicle per month paid monthly
$7 per vehicle per month paid annually
Free
Free
Included in plan:
Unlimited Vehicles
Unlimited Users
Unlimited Customers
Online Bookings
Online Support
Fully functional system
FREE FOREVER
Paid
$7.00
per vehicle
Included in plan:
Use your own subdomain
Telephone Support
Accounting Integration + Exports
SMS + Phone Integration
Get Bookings Via Our Global Network
Everything from Standard
Pricing
Credit card required: No
Sprout - Free for unlimited number of Agents
Blossom - $19 per agent per month
Garden - $35 per agent per month
Estate - $49 per agent per month
Forest - $89 per agent per month
FAQs
Does this service offer guides, tutorials and or customer support?
Yes
What platforms does this service support?
All devices such as desktop computers, smartphones, tablets can access our system
Does this service integrate with any other apps?
Yes. 750+ Apps through Zapier
What is this service generally used for?
Transport management, customer management, booking management, driver and supplier management, accounting management, pricing management
Who are the main user groups of this service?
Businesses such as:
Coach Hire & Bus Charter
Air Charter
Yacht Charter
Taxis
Ferries
Scheduled Routes and Tours
FAQs
Who are the main user groups of this service?
This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.
What is this service generally used for?
It is used to help companies handle their customers’ problems across various channels.
What platforms does this service support?
It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.
Does this service offer an API?
It offers RESTful API.
Does this service offer multi-user capability (e.g. teams)?
Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company
Does this service integrate with any other apps?
Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment
Does this service offer guides, tutorials and or customer support?
Yes. This service offers guides, tutorials and customer support across all levels.
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