Compare Tract Systems vs Aptora vs mHelpDesk

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54%
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27%
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Software Description:

Tract Systems is a field service business management platform that brings business owners, employees, customers and resources together in the cloud, at a price that makes it accessible to your small & medium sized business. Leverage the latest in cloud innovation, business management automation, and mobile and GPS technologies to provide an unparalleled top-down analytical view into crew dispatching, work assignment, customer & fleet management, inventory tracking, employee scheduling, and invoicing.

Software Description:

This field service solution helps businesses automate processes, track inventory and manage a mobile workforce. It connects businesses with functional solutions, without any hassle or headaches.
This software is designed to increase user's company's efficiency by offering tools that assist with dispatching, reporting, inventory management, enterprise-level accounting, accounts receivable, accounts payable, integrated payroll and marketing.
Aptora works to coordinate and monitor service agreements, as well. It is designed to be an all-in-one FSM application for user's business.

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Features:

  • Customer Management
  • Dashboard
  • History/Version Control
  • Inventory Tracking
  • Billing/Invoicing

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Inventory Tracking
  • Scheduling
  • Budgeting
  • Forecasting
  • Timesheets

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Summary:

    No key features associated with this application.

Summary:

  • Dispatching: This feature includes an array of tools users need to have their dispatchers working efficiently.

  • Reporting: This feature allows users to access all of the details of their business easily. Plus, all of the reports can be exported to Excel and other program formats.

  • Office management: Includes tools to invoice clients, and allows any user to easily fulfill all of his accounts receivable tasks. With the invoicing tool, it is possible to create sales invoices, sale proposals and billing statements.

  • Inventory Management: Users can create work orders, schedule appointments, track order status, manage other inventory and schedule related activities.

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Pricing:

  • Credit card required: N/A
  • The software is $4,999.00 for five concurrent users (five people may connect at any one time). Each additional user is just $499.00, and users may be added at anytime. The first year's software updates, upgrades, new versions, and toll free technical support are included.
    There are discounts for multiple users.
    Five users is the minimum.

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Aptora provides software solutions to the service industry.

  • What is this service generally used for?
  • It is generally used as a field service management software.

  • What platforms does this service support?
  • Aptora Mobile field service management software consists of two parts; a server and a device that connects to that server. Users will need the assistance of a qualified IT person to install and properly setup this system.

  • Does this service offer multi-user capability (e.g. teams)?
  • It offers multi-user capability.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: Technical support phone number; email support; video tutorial.

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
-
Based in:
Toronto
Employees:
-
Likes:
Followers:

Publisher:

Founded:
1995
Based in:
Lenexa
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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