Compare Tract Systems vs KEY2ACT vs SuccessWare 21

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Crozscore:

54%
what is this?
25%
interest falling

Crozscore:

61%
what is this?
21%
interest falling

Crozscore:

64%
what is this?
60%
27%
interest falling
Tract Systems screenshot KEY2ACT screenshot view 1 more SuccessWare 21 screenshot view 4 more

Software Description:

Tract Systems is a field service business management platform that brings business owners, employees, customers and resources together in the cloud, at a price that makes it accessible to your small & medium sized business. Leverage the latest in cloud innovation, business management automation, and mobile and GPS technologies to provide an unparalleled top-down analytical view into crew dispatching, work assignment, customer & fleet management, inventory tracking, employee scheduling, and invoicing.

Software Description:

KEY2ACT provides field service and construction management solutions. We empower specialty trades businesses to deliver proactive service, increase profitability, optimize operational efficiencies and drive higher customer retention. We believe organizations that embrace the power of technology and use it to their advantage in their day-to-day operations will outpace their competition. Our field service solutions include work order and contract management, quoting and a mobile application for field resources, while our construction solutions help companies manage jobs, projects, retention, forecasting and change orders.

Signature is an end-to-end business management solution designed for the unique needs of specialty trades organizations. Signature, built on Microsoft Dynamics GP, delivers the accurate financial information you need to analyze profitability, regulate cash flow and increase sales. Signature includes the following components:

Job Cost enables companies to keep projects and jobs on time, on budget and on task, whether you’re in the office or in the field. Job Cost allows users to manage estimates and forecasts, change orders, and control relationships with subcontractors.

Service Management offers complete work order management that helps specialty trade organizations deliver the right service the first time. Service Management is built for businesses that want to manage maintenance and repair processes more profitably, and includes contract management, quoting, invoicing and more.

Equipment Management allows users to access asset-level financials and to track status, location and utilization of equipment. Equipment Management enables users to log usage and measurement data, record equipment details and manage preventive maintenance
.
TimeTrack provides a single point of entry for employees to post time and expenses to jobs and service calls, allowing supervisors and project managers to easily analyze and monitor ongoing labor costs.

MobileTech is a mobile solution designed to connect field staff with the back office. MobileTech enables field workers to manage service calls and job appointments, access full customer and equipment history, and capture opportunities for additional work.

Graphical Schedule Board is a drag-and-drop scheduling tool that enables dispatchers to get the right resources to the right appointment at the right time. GSB lets users create new appointments and activities, view important customer and call notes, and easily update the schedule as needed.

Software Description:

SuccessWare21 was built specifically for the residential home services companies.
Their industry leading mobile field service solution, SWRemote, allows techs to fully run their jobs from the field including time stamping, invoicing and payment processing all of which is synchronized into SuccessWare21 in real time.
Full operational and accounting reports will allow their users to analyze and manage complete business, allowing them to achieve higher profits.

Features:

  • Customer Management
  • Dashboard
  • History/Version Control
  • Inventory Tracking
  • Billing/Invoicing

Features:

  • Billing/Invoicing

Features:

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Scheduling & Routing: GPS Tracking; Interactive Map.

  • Business Intelligence: Custom Reports; Time Spent on a Job.

  • Billing Features: Payments

  • Customer Management: Contact Database; Contact Management.

  • Mobile: SMS Messages

  • Resource Management: Inventory Tracking; Mobile Device Management.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • It can be integrated to other web services, such as Bing or Google maps, MS Office applications, and business applications such as payroll services, project management solutions and commerce sites.

  • Who are the main user groups of this service?
  • Specialty trades organizations

  • What is this service generally used for?
  • It is used as field service software and asset management software.

  • What platforms does this service support?
  • Web-based application, with native mobile apps for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used with Microsoft Office tools, Google Maps, Microsoft Dynamics, etc.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer phone and online support, as well as video tutorials, and on-demand webinars.

FAQs:

    Who are the main user groups of this service?
  • This is management software mainly for Plumbes, Electricians & HVAC contractors.

  • What is this service generally used for?
  • SuccessWare 21is used as a complete business management solution for residential service companies.

  • What platforms does this service support?
  • SuccessWare 21 can be run in the traditional server/client configuration or using a web-based hosting option.

  • Does this service offer guides, tutorials and or customer support?
  • They provide phone and email support.

Publisher:

Founded:
-
Based in:
Toronto
Employees:
-
Likes:
Followers:

Publisher:

Founded:
1995
Based in:
New Berlin
Employees:
51-200
Likes:
Followers:
259

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses KEY2ACT
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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