Compare Tract Systems vs Astea vs Fulcrum

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Crozscore:

55%
what is this?
27%
interest falling

Crozscore:

73%
what is this?
60%
35%
no significant changes

Crozscore:

80%
what is this?
40%
interest rising
Tract Systems screenshot Astea screenshot view 4 more Fulcrum screenshot view 2 more

Software Description:

Tract Systems is a field service business management platform that brings business owners, employees, customers and resources together in the cloud, at a price that makes it accessible to your small & medium sized business. Leverage the latest in cloud innovation, business management automation, and mobile and GPS technologies to provide an unparalleled top-down analytical view into crew dispatching, work assignment, customer & fleet management, inventory tracking, employee scheduling, and invoicing.

Software Description:

Astea offers lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization.
The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

Software Description:

Design your forms using the intuitive, web-based drag-and-drop designer and deploy to your mobile workforce for gathering information like text, photos, SpatialVideo, SpatialAudio, signatures, barcodes, GPS Location, and more.

Fulcrum can record whatever you need from the field with full support for offline data collection and mapping (from asset management and inventory to environmental observations, field audits, and inspections).

Access your live data feed for real time mapping or export your data and attachments in a variety of standard formats for further analysis. Fulcrum can be used as a standalone location-based data collection platform or integrated with existing services such as GIS and asset management systems.

Features:

  • Customer Management
  • Dashboard
  • History/Version Control
  • Inventory Tracking
  • Billing/Invoicing

Features:

  • Customer Management
  • Dashboard
  • Inventory Tracking
  • Project Management
  • Scheduling

Features:

Summary:

    No key features associated with this application.

Summary:

  • Reducing Service Costs: It stems from a variety of sources throughout the service management lifecycle, such as improving technician productivity, call center activities, inventory/parts management.

  • Streamline Workflow: Provides improvements in streamlining processes and work order management.

  • Improved Service Levels: More and more companies are coming to the realization that service can be a revenue generator and provide a distinct competitive advantage.

  • Increasing Customer Satisfaction: Astea Alliance’s customer self-service capabilities provide user's customers with the information they need when they want it, ultimately improving customer satisfaction and strengthening loyalty.

  • Drive Quality & Growth: Real-time reporting, expense & time tracking; Ensure accurate data capture; instant access to relevant information (Service histories, parts usage; failure analysis; MTTR).

Summary:

  • Smartphone data collection - flexible and affordable

Pricing:

  • Starting from: $0.00/month
  • Credit card required: N/A
  • Get your first month free and then choose a plan that suits your interests best.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Users of Astea are enterprise companies looking to manage mid-to-large-scale service operations such as field service, repairs, installations, and third-party contracting.

  • What is this service generally used for?
  • It is mainly used for field service management.

  • What platforms does this service support?
  • It is web-based service, with mobile apps for Android and iPhone.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce.com; SAP; Oracle; Oracle/Peoplesoft; Oracle/JDEdwards; Oracle/Siebel; Microsoft Dynamics (CRM, SL, GP, AX, NAV), Epicor, Quickbooks, Vertex, Axeda, Infomill, Avaya, Nortel, Cisco and many more.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: Online Support, Phone Support, Case Studies, Webinars.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Of course! We have a number of tutorials and support avenues: http://fulcrumapp.com/guides/. If you have any questions we are available via email and support channels on the website.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes! We have companies that have thousands of users collecting multiple projects.

  • Does this service offer an API?
  • Yes! We have a read and write API at http://fulcrumapp.com/developers/api/. Our company uses the webhook endpoint often for observing the data we collect in field.

  • Does this service integrate with any other apps?
  • Yes! It integrates with Zapier, which means that you can integrate it with hundreds of other apps, as well as ArcGIS and CartoDB. Integration is its strength. We have a team devoted to making it workflow friendly.

  • What platforms does this service support?
  • Native mobile apps - do all of your field collection on Android devices and/or iPhone/iPads.

  • Who are the main user groups of this service?
  • Users vary significantly from construction, utilities, public sector, parks, tourism, geology, universities to logistics companies. The forms are flexible so you can create a variety of different types of field surveys.

  • What is this service generally used for?
  • Collecting information in the field.

  • What are some applications this service is commonly used in tandem with?
  • CartoDB, Mapbox, Open Street Map, etc.

Publisher:

Founded:
-
Based in:
Toronto
Employees:
-
Likes:
Followers:
4.84k

Publisher:

Founded:
-
Based in:
Horsham
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2012
Based in:
Saint Petersburg
Employees:
11-50
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Fulcrum
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
French, Portuguese, English, Spanish
Regional Restrictions:
No restrictions.
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