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About Towbook

Towbook is business management software for towing companies, accessible from anywhere, thanks to its web-based deployment and mobile apps.

This solution enables its users to dispatch, impound, issue invoices, manage the private property and conduct accounting, all in one cloud-based platform. They can receive calls and dispatch calls to their operators, assigning them with various tasks. Real-time reporting keep them informed with all updates.

As well as towing businesses, users of this service are motor clubs, police units, and automobile repair shops.

About Samanage

Samanage offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks.
Samanage is also the only ITSM solution that automatically pulls warranty information for all of the major hardware providers. Their clients can also go live operationally without any professional service support within minutes.

About aACE Software

aACE is a comprehensive tool, tailored to the needs of small and mid-sized enterprises, that seamlessly supports sales, operations, and accounting. As the letters in our name suggest, aACE unifies A-ccounting, C-ustomer relationship management, and E-nterprise resource planning into an integrated package. The newly-released aACE 5 is artisan software which our clients describe as a delight to deploy and a pleasure to use. Flexible, affordable, and elegant, this latest version of aACE realizes the team’s vision of Art in ERP.

In addition to accounting, CRM, and ERP, core aACE functionality includes inventory, order management, production, shipping & receiving, and scheduling.

aACE accommodates most client needs right out of the box. And because it is built on the FileMaker platform, aACE can be customized easily, efficiently, and cost effectively. Each client has unique in-house expertise acquired during their years in business, and aACE makes it simple to translate those insights into custom apps that streamline processes, boost productivity, and maximize their competitive advantage.

Our customers span a range of industries, including professional services, wholesale distribution, and light manufacturing. Client organizations have as few as five and as many as 500 personnel. But they all share the same need for an integrated, cost-effective, cross-platform suite of business management software, robust enough to support their entire business — that’s where aACE comes in.

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Project Management
  • Third-Party Plugins/Add-Ons
  • SAP Integration

Features

  • Accounts Payable
  • Accounts Receivable
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • General Account Ledger
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Payroll
  • Project Management
  • Scheduling
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Travel Management

Features

  • Accounts Payable
  • Accounts Receivable
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • General Account Ledger
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Payroll
  • Project Management
  • Scheduling
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Travel Management

Summary

  • Dispatch management.

  • Impound management.

  • Invoicing.

  • Reminders and notifications.

  • Discount management.

  • Customized pricing.

  • GPS tracking system.

  • Multiple vehicles in a single dispatch.

  • Customer statements.

  • Impound notice and letter reminders.

Summary

  • IT Service Desk: Manages tickets and service requests, email integration of self-service portal.

  • Self-Service Portal: Employees can resolve their issues independently.

  • Contract Management: Tracking all contracts and software licences.

  • IT Asset Management: Management of every asset in the organization.

  • IT Service Catalog: Streamline available service requests and fulfillment processes.

  • Risk Detection: Scans software and hardware continuously for all issues.

Summary

    No key features associated with this application.

Pricing

Starter

$49.00
1 user(s) / month
Included in plan:
  • Unlimited User Accounts for Your Team
  • Mobile Apps (iOS & Android)
  • Commission Tracking
  • Up to 250 Calls per Month

Premium

$99.00
1 user(s) / month
Included in plan:
  • Impound Management
  • Automatic Impound Letters & State Forms
  • Add Charges to Invoices Automatically with Pricing Rules
  • Support for Multiple Tax Rates
  • Motor Club Digital Dispatching
  • Add Calls Automatically with Email Processing
  • Call History Tracking
  • Call Chat
  • Up to 500 Calls per Month

Professional

$189.00
1 user(s) / month
Included in plan:
  • Advanced Private Property Features
  • Motor Club Direct Billing & Payment Importing
  • GPS Tracking
  • Automatic Mileage Calculation Using Google Maps
  • Request Customer Location (ping your customer's cell phone)
  • Automatic Impound Reminders
  • QuickBooks Integration (Desktop and Online)
  • Online Customer Portal
  • Up to 1,000 Calls Per Month
  • Multi-Company Support

Ultimate Plus

$289.00
1 user(s) / month
Included in plan:
  • Vehicle Damage Forms
  • Accident Reports
  • Pre Trip Inspection Management
  • Up to 1,500 Calls Per Month

Enterprise

$389.00
1 user(s) / month
Included in plan:
  • Up to 2,000 Calls a Month Included. ($49 for every 1000 calls above 2000)

Pricing

  • Credit card required: No
  • Pricing on Request: Customers receive customized price quotes based on number of accepted services.

Pricing

Complete Edition

$99.00
1 user(s) / month
Included in plan:
  • 5 User Minimum
  • $199 Monthly Hosting Fee
  • Cloud-Hosted
  • Limited Customization
  • Complimentary, Automated Updates

Enterprise Edition

$22,500.00
Licence
Included in plan:
  • 10 User Minimum
  • 20% Annual Maintenance
  • Onsite or Cloud-Hosted
  • Completely Customizable
  • Complimentary, Optional Updates

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, Towbook offers multi-user capacity.

  • Does this service offer guides, tutorials and or customer support?
  • Customer support is available 24/7, 365 days a year by phone and email.

  • What platforms does this service support?
  • This is web-based service with mobile applications for Android and iOS devices.

  • What are some applications this service is commonly used in tandem with?
  • This service is in most cases used in tandem with accounting software and Google Maps.

  • What is this service generally used for?
  • This service is used for towing management.

  • Does this service integrate with any other apps?
  • Towbook integrates with: QuickBooks, Google Maps, TomTom WEBFLEET, Agero, GEICO, Quest, Allied Dispatch, Allstate, NSD, Road America.

  • Who are the main user groups of this service?
  • Main users of Towbook are towing companies.

FAQs

    Who are the main user groups of this service?
  • Main users are companies that employ between 100-3,000 people.

  • What is this service generally used for?
  • This service is generally used for IT Asset Management.

  • What platforms does this service support?
  • This service is web-based, and runs on Mac, Windows, and Linux. Mobile version works on any mobile device running iOS 4+, Android 2.1+, webOS 2, Windows Mobile, or BlackBerry 6, on mobile browser, without installing a native app.

  • What are some applications this service is commonly used in tandem with?
  • Samanage is the most commonly used with: Google apps; Zendesk; OneLogin; Okta; Email clients etc.

  • Does this service integrate with any other apps?
  • It integrates with over 200 cloud applications.

  • Does this service offer an API?
  • Their REST API allows customers and developers to expand and build on the Samanage platform.

  • Does this service offer guides, tutorials and or customer support?
  • Samanage offers their clients following support services: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs

    Who are the main user groups of this service?
  • The main users of aACE are growing, medium-sized enterprises.

  • Does this service integrate with any other apps?
  • aACE offers a growing list of integrations including credit card processing, ACH payment processing, email marketing, shipping integration, eCommerce, and more.

  • What platforms does this service support?
  • Cloud-based, Windows, MacOS.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • We offer self-service help guides, email support, and webinars.

  • What is this service generally used for?
  • This service is used as a business management software.

  • What are some applications this service is commonly used in tandem with?
  • This software is most frequently used in tandem with payment processing applications.

  • Does this service offer an API?
  • Yes, there is an API available.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
431

Vendor Information

Founded:
2007
Based in:
Cary
Employees:
51-200
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
237

Other

Who uses Towbook
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses aACE Software
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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