Towbook is business management software for towing companies, accessible from anywhere, thanks to its web-based deployment and mobile apps.
This solution enables its users to dispatch, impound, issue invoices, manage the private property and conduct accounting, all in one cloud-based platform. They can receive calls and dispatch calls to their operators, assigning them with various tasks. Real-time reporting keep them informed with all updates.
As well as towing businesses, users of this service are motor clubs, police units, and automobile repair shops.
Software Description
aACE software is an enterprise-class set of business management tools created for growing small and medium-sized enterprises. The software can be deployed on both Windows and MacOS systems, operating as an open platform, with integrations available.
The system integrates accounting, CRM, ERP, and inventory management tools, along with order and production management features. It integrates with payment processing, email marketing, and eCommerce software.
The foremost advantage of this platform is comprehensive, full-featured, and integrated solution on one, single place. This product covers everything from order entry, to invoicing and payment.
Software Description
Main users of ConnectWise are technology companies including IT services, cloud services, software developers, professional services, security, and telecom. It helps them manage the process of selling, servicing, and supporting technology.
ConnectWise provides its users with an effective solution for making all information consolidated, automating their business processes for better customer support. The software is web-based and it provides an integrated business-process management (BPM), help desk and customer solution along with reliable analytics and customizable dashboards.
Main features of ConnectWise are Help Desk, Agreements, Account Management, Sales & Marketing, Procurement, Time Tracking & Billing, Project Management, and Reporting. All these features make ConnectWise an End-to-End complete organizational tool that encompasses ticketing, sales, projects, time and costs.
Features
Multi-User
External Integrations
Customer Management
Project Management
Payroll
Tax Management
Notifications
Data Visualization
API
Features
Google Apps Integration
Contact Management
Customer Management
Dashboard
Notifications
Data Export
Data Import
API
Expense Tracking
Email Integration
External Integrations
Calendar Management
Multi-User
Inventory Tracking
Order management
Product Catalog
Lead Management
Scheduling
Multi-Currency
Budgeting
Tax Management
Features
Payroll
Scheduling
Data Export
Data Import
Customer Management
Password & Access Management
Forecasting
External Integrations
API
Notifications
Dashboard
Project Management
Summary
Dispatch management.
Impound management.
Invoicing.
Reminders and notifications.
Discount management.
Customized pricing.
GPS tracking system.
Multiple vehicles in a single dispatch.
Customer statements.
Impound notice and letter reminders.
Summary
No key features associated with this application.
Summary
Help Desk Management
Service Support Management
Project Management
Billing
Procurement
Dashboards and Reporting
Email Management
Time Sheets
Dispatch Portal
Service Boards
Starter
$49.00
1 user(s) / month
Included in plan:
Unlimited User Accounts for Your Team
Mobile Apps (iOS & Android)
Commission Tracking
Up to 250 Calls per Month
Premium
$99.00
1 user(s) / month
Included in plan:
Impound Management
Automatic Impound Letters & State Forms
Add Charges to Invoices Automatically with Pricing Rules
Support for Multiple Tax Rates
Motor Club Digital Dispatching
Add Calls Automatically with Email Processing
Call History Tracking
Call Chat
Up to 500 Calls per Month
Professional
$189.00
1 user(s) / month
Included in plan:
Advanced Private Property Features
Motor Club Direct Billing & Payment Importing
GPS Tracking
Automatic Mileage Calculation Using Google Maps
Request Customer Location (ping your customer's cell phone)
Automatic Impound Reminders
QuickBooks Integration (Desktop and Online)
Online Customer Portal
Up to 1,000 Calls Per Month
Multi-Company Support
Ultimate Plus
$289.00
1 user(s) / month
Included in plan:
Vehicle Damage Forms
Accident Reports
Pre Trip Inspection Management
Up to 1,500 Calls Per Month
Enterprise
$389.00
1 user(s) / month
Included in plan:
Up to 2,000 Calls a Month Included. ($49 for every 1000 calls above 2000)
Complete Edition
$79.00
1 user(s) / month
Included in plan:
5 User Minimum
$199 Monthly Hosting Fee
Cloud-Hosted
Limited Customization
Complimentary, Automated Updates
Enterprise Edition
$22,500.00
Licence
Included in plan:
10 User Minimum
20% Annual Maintenance
Onsite or Cloud-Hosted
Completely Customizable
Complimentary, Optional Updates
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes, Towbook offers multi-user capacity.
Does this service offer guides, tutorials and or customer support?
Customer support is available 24/7, 365 days a year by phone and email.
What platforms does this service support?
This is web-based service with mobile applications for Android and iOS devices.
What are some applications this service is commonly used in tandem with?
This service is in most cases used in tandem with accounting software and Google Maps.
Does this service offer multi-user capability (e.g. teams)?
No.
What is this service generally used for?
This service is generally used as a business management solution for technology companies.
Who are the main user groups of this service?
Main users of ConnectWise are companies that sell, service, and support technology - from managed service providers and cloud service providers to managed print, VOIP, VARs.
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