Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make.
With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.
About Zoho SalesIQ
Zoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time.
You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site.
Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site.
The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback.
About Service Creatio
Service Creatio is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence.
Сustomer center
The best fit for companies that are looking to manage omni-channel communications.
Service enterprise
The best choice for medium and large companies looking to deliver high-level service across multiple communication channels
Features:
Product Features
360° customer view
Case management
Problem management
Service catalogue management
Knowledge management
Service level agreement
Feedback management
Omni-channel communications
Field service
Customer portal
ITIL processe
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Features
API
Batch Permissions & Access
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Click-to-Dial
Features
API
Batch Permissions & Access
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Time Management
Summary
International phone numbers
Phone Trees (IVR)
Simultaneous Calls
Welcome and voicemail greetings in several languages
Call History
Call Filters (Set the times and days your business)
Warm and blind call Transfer
Integrations with CRM and Business Apps
Forward to cell phones and landlines
SMS, Voicemail, Speech to text, Fax to email and more
Summary
Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations.
Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement.
Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns.
Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language.
Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in.
Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client).
Summary
No key features associated with this application.
Pricing
Starting from: $25.00/month
Credit card required: No
Especial discount on every paid plan if billed yearly
* $20 agent/ month ENTREPRENEUR
* $30 agent/ month (Starting with 3 agents) BUSINESS
Email Support, responding to inquiries within 24 hours
1 local or toll-free number included. First number included. Valid for numbers in selected countries
BUSINESS
$35.00
1 user(s) / month
Included in plan:
All Entrepreneur features
Access to WhatsApp Business. Early access. Additional fees may apply. All submissions will be reviewed for approval by WhatsApp.
Access to Salesforce integration
Unlimited call recordings
Google Data Studio Templates
Email, Chat & Phone Support 24/5
Email & Chat Support 24/7
Access to Toky APIs for custom integrations
Early access to new Toky features
ENTERPRISE PLAN
For great teams. Contact us!
Included in plan:
BYOC (Bring Your Own Carrier)
Dedicated Account Manager
All Entrepreneur & Business features
SIP Trunking support
Dialer bot
Priority Support on all channels
Tailored pricing plans available
Pricing
Starting from: $19.00/month
Credit card required: N/A
$19 for 3 users. $59 for 5 users. $129 for 10 users.
Pricing
service enterprise
$50.00
1 user(s) / month
Included in plan:
Unified customer database
Service catalogue
Business process management
Contact center
Service level management
Configuration management
Case management
Request management
Problem management
Knowledge management
Change management
Release management
Synchronization and integration
System designer
Omni-channel communications
customer center
$35.00
1 user(s) / month
Included in plan:
Unified customer database
Omnichannel communications
Service catalogue
Business process management
Contact center
Case management
Knowledge management
Synchronization and integration
System designer
FAQs
Does this service integrate with any other apps?
Wordpress
Facebook
Salesforce
Intercom
Zoho CRM
Hubspot CRM
Slack
Pipedrive
InfusionSoft
FreshSales
AmoCRM
AgileCRM
vTiger
Insighlty
WhatsApp Business
Zapier
Does this service offer an API?
Yes, we have a developers API
Does this service offer multi-user capability (e.g. teams)?
Yes
Who are the main user groups of this service?
Businesses that want to give excellent customer support.
What is this service generally used for?
For customer support and sales calls
What platforms does this service support?
Webapp
Android App
iOS App
Windows App
Mac App
Linux App
Does this service offer guides, tutorials and or customer support?
Yes
What are some applications this service is commonly used in tandem with?
CRM, Intercom and collaboration tools like Slack
FAQs
What is this service generally used for?
To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.
Does this service offer guides, tutorials and or customer support?
Yes.
What platforms does this service support?
SalesIQ is available in web browser, android and iOS platforms
Does this service offer an API?
Yes.
What are some applications this service is commonly used in tandem with?
It is most commonly used in tandem with all leading CRM and Help Desk Softwares
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service integrate with any other apps?
Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.
FAQs
What is this service generally used for?
Leverage built-in processes
Service Creatio offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
Manage omnichannel communications
Personalize communications with your clients using service Creatio.
Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.
Engaging interface that users love
Work is a pleasure with Service Creatio clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.
Does this service offer multi-user capability (e.g. teams)?
Software offers multi-user capability.
What are some applications this service is commonly used in tandem with?
Twitter,
Facebook,
Google Contacts and Calendars,
LDAP,
IMAP,
MS Exchange,
Google Maps,
OpenStreetMap,
MailChimp / Mandrill
Does this service offer guides, tutorials and or customer support?
Support:
Phone support
Knowledge base
Customer success management
Academy
Community
ITIL/ITSM
Does this service offer an API?
Creatio (formerly bpm'online) provides open configuration and extensive API to allow any customizations and integrations required for your business.
Who are the main user groups of this service?
Enterprises
Mid-size companies
Startups
Small companies
What platforms does this service support?
Platforms: Android, iOS, Mac, Windows, Web-based.
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
52.2k
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.97k
Other
Who uses Toky
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
Languages:
English, Spanish, Portuguese
Regional Restrictions:
No restrictions.
Other
Who uses Zoho SalesIQ
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Mobile Platforms:
iOS
Android
Languages:
English
Regional Restrictions:
No restrictions.
Other
Who uses Service Creatio
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
Languages:
Arabic, Hebrew, Polish, Turkish, Russian, Spanish, Italian, Portuguese, French, German
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