Compare Toky vs Parker Software vs Freshchat

Toky Customer Service (0)	Parker Software Business Intelligence (BI) (10)	Freshchat Instant Messaging & Chat (2)
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Crozscore: 79% what is this? Press Buzz 36% User Trend no significant changes	Crozscore: 78% what is this? User Happiness 89% Press Buzz 29% User Trend interest falling	Crozscore: 66% what is this? User Happiness 100% Press Buzz 25% User Trend interest falling
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Software Description: Toky is a full-featured cloud telephony solution designed for small and medium business that allows you to connect your customers visiting your website, Facebook page or calling to your own business phone number.You can start your call center with no hardware, physical phones or complex installations. Easily integrate Toky with your CRM and start calling customers everywhere at a very affordable price per minute. You can get a business phone number in more than 60 countries.	Software Description: We’re Parker Software, and we build digital bridges. More than that, we help your business cross those bridges faster than ever before possible. We do that with a single channel solution that works across your entire digital operation – uniting all your channels under one umbrella and unlocking thousands of new efficiencies. We’ve eliminated the need for your business to have separate software to manage web analytics, separate software for live chat, for support ticketing, social media management, lead generation, CRM integration, business process automation and more. The mess of relying on multiple solutions is no more; instead, we’ve created a single, simplifying suite that covers your digital transformation from every angle. We offer an all-encompassing solution. Even better, we offer this in real-time. This is an entirely new approach to digital engagement, service and operation – a hybrid, fully integrated solution that replaces multiple investments and messy manual processes with streamlined synergy.	Software Description: Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers. In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing: Interactive widget: Freshchat has a new interactive widget that allows you to converse with your visitors even while you are collecting all the information you need to personalize your pitch. No more old school forms, yet you can collect more than just an email address. The Freshchat widget is completely customizable and comes with different interaction flows right out of the box for both when you are available and away. Complete context and history: Have to search for context and history between different tabs for a specific visitor? Freshchat allows you to access your complete history with a visitor right during the chat without having to switch tabs. Where the visitor has come from, what they are looking at in your website, how they landed on your website — all of the information is provided upfront. Easy way to manage visitors: Freshchat keeps a record of all the people you’ve connected with. People are sorted as visitors, prospects, or customers depending on where they are in your sales funnel. You can easily mark someone as a customer so that they stand out from your visitors and prospects the next time they’re on your website.
Features: External Integrations Call Tracking Call Recording Click-to-Dial Softphone Customer Management Contact Management Notifications	Features:	Features: Chat Marketing Automation History/Version Control Multi-User Notifications File Sharing File Transfer Lead Management Customer Management Dashboard Lead Scoring Batch Permissions & Access Audience Targeting Contact Management Referral Tracking Third-Party Plugins/Add-Ons
Summary: No key features associated with this application.	Summary: Visitor Tracking Operational Reporting Code-Free Task Development Email Parsing/Processing Language Translation Data Form Capture Voice Detection Internal Chat Rooms Support Desk Digital Contact Centre Business Process Automation All-Inclusive Systems Integrations Live Chat Skills-Based Routing Intelligent Communication Automation Web Analytics Tailored Customer Experiences Prospect Detection Lead Generation Sales Enablement Social Media Monitoring	Summary: Free live chat software Real time engagement software for websites Live chat software from Freshdesk Proactive chat for websites Live chat for small teams Live chat for startups Live chat tool for increased sales Live chat software for customer support Live chat software for more leads from website Live chat software for engagement and sales
Pricing: Starting from: $15.00/month Credit card required: No After purchasing credit * Valid for numbers in 36 countries Especial discount on every paid plan if paid yearly * $15 per agent per month, billed yearly * $60 per team (6 agents included) Basic Free Included in plan: Web and smartphone apps, plus Chrome extension Click to Call widget for your website Voicemails Outbound calls to regular phones * Forward web calls to any number * Unlimited Inbound Calls PER-AGENT PLAN $20.00 1 user(s) / month Included in plan: Everything in Basic plan 1 local or toll-free number included Phone trees (IVR) Business hours Call queues, voicemail, greeting messages Call Recording Extra phone numbers starting at only $4/mo Email and chat support Integrations Reports Send and receive text messages (SMS) TEAM PLAN $72.00** 6 user(s) / month Included in plan: Everything in Per-Agent Plan Email, chat, and phone support All Integrations + Salesforce 50% discount on agents		Blossom $15.00 1 user(s) / month Included in plan: Targeted Messages Mobile Friendly Line Visitor Activity Unlimited Chat History Live Visitor Activity Customisable Widget Interactive Widget Sprout Free Included in plan: CRM Integration Free upto 3 agents Visitor Profiles
FAQs: Does this service integrate with any other apps? Wordpress Facebook Salesforce Intercom Zoho CRM Hubspot CRM Slack Pipedrive InfusionSoft FreshSales AmoCRM AgileCRM vTiger Insighlty Zapier Does this service offer an API? Not actually, but we have several integrations with CRM, Slack, Facebook and much more using Zapier Does this service offer multi-user capability (e.g. teams)? Yes Who are the main user groups of this service? Businesses that want to give excellent customer support. What is this service generally used for? For customer support and sales calls What platforms does this service support? Native mobile Android app and web app Does this service offer guides, tutorials and or customer support? Yes What are some applications this service is commonly used in tandem with? CRM and collaboration tools like Slack	FAQs: Who are the main user groups of this service? Our solutions are used by over 10,000 clients across the globe. These are primarily marketing teams, sales and IT departments, and call centres. Does this service offer guides, tutorials and or customer support? Yes. Does this service offer multi-user capability (e.g. teams)? Yes. What is this service generally used for? Digital engagement, digital acquisition and business process automation. What are some applications this service is commonly used in tandem with? CRM, marketing automation and call centre software.	FAQs: What are some applications this service is commonly used in tandem with? CRM, 3rd Party Plugins What is this service generally used for? Live Chat with the Website Visitors Does this service offer an API? No What platforms does this service support? All Mobile and WebApp Platforms Does this service offer guides, tutorials and or customer support? Yes Does this service offer multi-user capability (e.g. teams)? Yes Does this service integrate with any other apps? Yes Who are the main user groups of this service? SMBs, SMEs, Startups, E-Commerce Websites.
Publisher: Founded: - Based in: - Employees: - Likes: 2.05k Followers: 502	Publisher: Founded: - Based in: - Employees: - Likes: 56.5k Followers:	Publisher: Founded: - Based in: - Employees: - Likes: Followers:
Other: Who uses Toky Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: Android Languages: Spanish, Portuguese, English Regional Restrictions: No restrictions.	Other: Who uses Parker Software Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Regional Restrictions: No restrictions.	Other: Who uses Freshchat Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.