Compare Toky vs Freshchat vs AVOXI Core

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Crozscore:

80%
what is this?
37%
no significant changes

Crozscore:

67%
what is this?
100%
26%
interest falling

Crozscore:

80%
what is this?
34%
interest rising
Toky screenshot view 4 more Freshchat screenshot view 5 more AVOXI Core screenshot

Software Description:

Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make.

With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.

Software Description:

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers.

In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing:

  1. Interactive widget: Freshchat has a new interactive widget that allows you to converse with your visitors even while you are collecting all the information you need to personalize your pitch. No more old school forms, yet you can collect more than just an email address. The Freshchat widget is completely customizable and comes with different interaction flows right out of the box for both when you are available and away.

  2. Complete context and history: Have to search for context and history between different tabs for a specific visitor? Freshchat allows you to access your complete history with a visitor right during the chat without having to switch tabs. Where the visitor has come from, what they are looking at in your website, how they landed on your website — all of the information is provided upfront.

  3. Easy way to manage visitors: Freshchat keeps a record of all the people you’ve connected with. People are sorted as visitors, prospects, or customers depending on where they are in your sales funnel. You can easily mark someone as a customer so that they stand out from your visitors and prospects the next time they’re on your website.

Software Description:

With the AVOXI Core Cloud PBX phone system, your business can manage global and local communications from anywhere. It's easy to get started:

  1. Choose your toll free and local numbers (available for 120+ countries).
  2. Configure your extensions, softphones, phone system features.
  3. Start making and taking calls.

The AVOXI Core VoIP system includes 40+ business-class calling features, including:

  • Call Forwarding
  • Call Recording
  • IVR/Virtual Attendant
  • Ring Groups
  • Call Conferencing
  • Call Tracking
  • Call Logs
  • Voicemail
  • Voicemail to Email
  • And more!

You can manage all of your phone numbers and features from the AVOXI Core Online Portal. All you and your team need to get started is a laptop and a reliable Internet connection.

Ready to learn more? Contact an AVOXI VoIP specialist today!

Features:

  • Call Logging
  • Data Visualization
  • Google Apps Integration
  • API
  • Data Export
  • External Integrations
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Customer Management
  • Contact Management
  • Notifications

Features:

  • Chat
  • Marketing Automation
  • History/Version Control
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Lead Management
  • Customer Management
  • Dashboard
  • Lead Scoring
  • Batch Permissions & Access
  • Audience Targeting
  • Contact Management
  • Referral Tracking
  • Third-Party Plugins/Add-Ons

Features:

  • Multi-User

Summary:

  • International phone numbers

  • Phone Trees (IVR)

  • Simultaneous Calls

  • Welcome and voicemail greetings in several languages

  • Call History

  • Call Filters (Set the times and days your business)

  • Warm and blind call Transfer

  • Integrations with CRM and Business Apps

  • Forward to cell phones and landlines

  • SMS, Voicemail, Speech to text, Fax to email and more

Summary:

  • Free live chat software

  • Real time engagement software for websites

  • Live chat software from Freshdesk

  • Proactive chat for websites

  • Live chat for small teams

  • Live chat for startups

  • Live chat tool for increased sales

  • Live chat software for customer support

  • Live chat software for more leads from website

  • Live chat software for engagement and sales

Summary:

  • Toll Free Numbers in 120+ Countries

  • Local Phone Numbers in 1500+ Cities Worldwide

  • Free Softphone Included with Every Extension

  • Package and Per-minute Plans Available

  • Business VoIP Software with 20+ Business-class Calling Features

Pricing:

  • Starting from: $25.00/month
  • Credit card required: No
  • After purchasing credit
    *
    Valid for numbers in 36 countries

    Especial discount on every paid plan if billed yearly
    * $15 per agent per month, billed yearly
    * $60 per team (6 agents included)

TEAM PLAN

$90.00
6 user(s) / month
Included in plan:
  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce

Basic

Free
Included in plan:
  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

PER-AGENT PLAN

$25.00
1 user(s) / month
Included in plan:
  • Everything in Basic plan
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)

Blossom

$15.00
1 user(s) / month
Included in plan:
  • Targeted Messages
  • Mobile Friendly
  • Line Visitor Activity
  • Unlimited Chat History
  • Live Visitor Activity
  • Customisable Widget
  • Interactive Widget

Sprout

Free
Included in plan:
  • CRM Integration
  • Free upto 3 agents
  • Visitor Profiles

USA Unlimited

$39.99
1 user(s) / month
Included in plan:
  • Unlimited Inbound/Outbound Calling to USA
  • Includes US Toll Free or Local Number
  • 20+ Business-class Calling Features

Global Office

$24.99
1 user(s) / month
Included in plan:
  • 150 included minutes
  • Toll Free Number
  • Free Extension and Softphone
  • 25% Off Added Minutes
  • Available for select countries
  • 20+ Business-class Calling Features

USA & Canada Unlimited

$45.99
1 user(s) / month
Included in plan:
  • Unlimited Inbound/Outbound to the US and Canada
  • Includes US or Canada Toll Free Number
  • 20+ Business-class Calling Features

FAQs:

    Does this service integrate with any other apps?
    • Wordpress
    • Facebook
    • Salesforce
    • Intercom
    • Zoho CRM
    • Hubspot CRM
    • Slack
    • Pipedrive
    • InfusionSoft
    • FreshSales
    • AmoCRM
    • AgileCRM
    • vTiger
    • Insighlty
    • Zapier
  • Does this service offer an API?
  • Yes, we have a developers API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Businesses that want to give excellent customer support.

  • What is this service generally used for?
  • For customer support and sales calls

  • What platforms does this service support?
    • Webapp
    • Android App
    • iOS App
    • Windows App
    • Mac App
  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • CRM, Intercom and collaboration tools like Slack

FAQs:

    What are some applications this service is commonly used in tandem with?
  • CRM, 3rd Party Plugins

  • What is this service generally used for?
  • Live Chat with the Website Visitors

  • Does this service offer an API?
  • No

  • What platforms does this service support?
  • All Mobile and WebApp Platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • SMBs, SMEs, Startups, E-Commerce Websites.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • The complete AVOXI Core User Guide is available for all customers. We also offer bi-weekly training webinars to help our customers get the most from the AVOXI Core system.

    Customer support via chat, email, and phone is available at no extra charge should you need immediate assistance.

  • Does this service offer multi-user capability (e.g. teams)?
  • The AVOXI Core Cloud PBX phone system supports small and large teams alike. Contact an AVOXI VoIP specialist for a free quote for your team.

  • What is this service generally used for?
  • The AVOXI Core platform is used for local and global communications. Extension to extension calling on the Bria softphone is free, so it works well for companies with multiple locations or remote employees.

  • What platforms does this service support?
  • Every AVOXI Core extension comes with a free Bria softphone that can be accessed from mobile phones or personal computers.

  • Who are the main user groups of this service?
  • The AVOXI Core Cloud PBX phone system is used by international businesses of all sizes. The AVOXI Core Online Portal allows businesses to manage their phone numbers and business phone system features from anywhere. Toll free and local phone numbers make it easy for these businesses to reach prospects and customers worldwide.

  • Does this service integrate with any other apps?
  • Google Analytics, Google AdWords

  • Does this service offer an API?
  • Not at this time.

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Google AdWords, Smart Queue Call Center Software

Publisher:

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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Toky
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Portuguese, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Freshchat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses AVOXI Core
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish
Regional Restrictions:
No restrictions.
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