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About Together

Together is the best mentorship platform for corporate and professional services employees. Together provides a low-friction workflow, while embedding best-practice to make your program seamless for both end-users and HR. In particular, Together manages the mentorship lifecycle from start to finish including registration, pairing, scheduling, conversation guidance, follow-up and reporting.

About Userlane

Userlane automates and optimizes user onboarding and employee training. Users are guided in real time through the actual software application with interactive step-by-step, on-screen guides. Our solution works as a navigation system for software applications.
As a result, anybody can immediately operate any software without any previous knowledge.

Key to Userlane’s technology are interactive step-by-step guides that can be implemented on top of every existing browser-based software or e-commerce website.

These interactive guides steer each single user through all the steps and processes and show them where to click next in real time, exactly like GPS navigation systems in cars advise drivers turn-by-turn on how to optimally reach their destination. This way, complex software can be easily operated without any previous knowledge, making extensive, conventional software training obsolete.

Unlike video tutorials, Userlane’s technology is integrated within the software ecosystem. Users receive interactive guidance, while they work in the application. This allows SaaS companies to streamline their onboarding experience, while increasing conversion, activation, and retention. Additionally, they can also use Userlane to address support tickets in a more effective way.

Companies can reduce training costs and implement new software more rapidly and without any resilience to change.

Userlane provides the technology to create walkthrough guides in minutes, without any coding or changes in the underlying software. This enables our customers to implement our interactive guides without effort.

About Whatfix

Whatfix is a game-changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information, needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application thereby eliminating the time spent in referring multiple resources for help and support.

What We Do:

Effective User Onboarding:
Accelerate your use onboarding with real-time, in-app guidance.

Smarter Employee Training:
Live training with application enabling active-learning and OTJ training.

Reduce Support Overhead:
Just-in-time, contextual help & guidance for both customers and employees. This reduces support requests and your overhead costs.

Features

  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Calendar Management
  • Data Export
  • Data Import
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Employee Training
  • External Integrations
  • Feedback Management
  • Gamification
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Onboarding
  • Password & Access Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Video Courses
  • Time Management
  • Employee Engagement

Features

  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Calendar Management
  • Data Export
  • Data Import
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Employee Training
  • External Integrations
  • Feedback Management
  • Gamification
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Onboarding
  • Password & Access Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Video Courses
  • Time Management
  • Employee Engagement

Features

  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Calendar Management
  • Data Export
  • Data Import
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Employee Training
  • External Integrations
  • Feedback Management
  • Gamification
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Onboarding
  • Password & Access Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Video Courses
  • Time Management
  • Employee Engagement

Summary

    No key features associated with this application.

Summary

  • No coding required

  • Multi-language support

  • User Onboarding

  • Employee Training

  • Userlane Assistant

  • In-depth analytics

  • User segmentation

  • Responsive design

  • Privacy Made in Germany

  • Editor mode

Summary

  • Multi Browser Support

  • Rich Display Options

  • SCORM Compliance

  • Smarter Targeting

  • Multilingual Support

  • Highly Secure

  • User Level Tracking

  • Customized Reports

  • API Support for External Analytics Integration

Pricing

Whatfix


1 user(s) / month
Included in plan:
  • Contact us for a Quote
  • Easy Guide Creation
  • Rich Display Options
  • Multiple Touchpoints Engagement
  • Multilingual Support
  • Multi Device Support
  • Zero Code Integration
  • Smart Targeting
  • User Level Tracking
  • Compatibility And Cross Browser Support
  • Frames Support
  • Analytics
  • Multi Format Support
  • Proactive Support & Training
  • Seamless Integrations
  • Multiple Content Support
  • SSL Support
  • SCORM Compliant
  • ISO 27001 Certified

FAQs

    Who are the main user groups of this service?
    • Professional service firms
    • Corporate offices
    • Professional associations
  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Outlook, Gsuite and many HRIS.

FAQs

    Who are the main user groups of this service?
  • The interactive guides which can be developed with our technology (the so-called Userlanes) can be used by any company which aims to automate their onboarding process or employee training in order to realize efficiency gains. Hence, the service is used by a wide-range of companies regarding the size and the industry. However, especially companies in the SaaS space and companies facing the digitization are using our technology.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, multiple user can create Userlanes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer support via email and telephone. Additionally, the creation of the Userlanes is - of course - explained by a Userlane.

  • What is this service generally used for?
  • Userlanes can generally be applied to two use cases:
    User Onboarding & Employee Training

  • Does this service integrate with any other apps?
  • As mentioned above an integration of the Userlanes with services such as Zendesk, Intercom etc. is possible.

  • What platforms does this service support?
  • Userlane can be implemented on top of every existing web-based software or e-commerce website.

  • What are some applications this service is commonly used in tandem with?
  • Userlane integrates with the most popular CRM systems as well as helpdesk and marketing tools.

  • Does this service offer an API?
  • Yes.

FAQs

    Does this service offer an API?
  • Yes, we have an API.

  • Does this service integrate with any other apps?
  • Yes, Whatfix integrates with Desk.com, ServiceNow, Google Chrome, Intercom, Salesforce, Peoplesoft, and Zendesk.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
München
Employees:
51-200
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
San Jose
Employees:
51-200
Likes:
Followers:
1.61k

Other

Who uses Together
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, French, Spanish, English
Regional Restrictions:
No restrictions.

Other

Who uses Userlane
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
German, French, Italian, Spanish, English, Chinese
Regional Restrictions:
No restrictions.

Other

Who uses Whatfix
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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