Compare Thirdlane vs Truecaller for Business

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About Thirdlane

Thirdlane delivers adaptable platforms and specialized applications built to empower MSPs, cloud and communications providers seeking an edge. Their affordable yet robust UC tools help both enterprises and SMBs streamline interactions while enhancing user experiences without large upfront costs. Chosen by companies worldwide, Thirdlane's powerful yet intuitive offerings have fueled the success and growth of numerous global partners. Their flagship solutions—like Thirdlane Multi Tenant PBX, Business Phone System and the feature-rich Thirdlane Connect app suite, which unites chat, calling, meetings, messaging, screen sharing and CRM integration across devices—have equipped businesses to maximize productivity and collaboration, strengthen customer relationships, drive sales and optimize expenses among distributed teams.

Thirdlane's fully customizable communications platform is designed to meet the diverse needs of managed service providers, UCaaS experts, and resellers.

About Truecaller for Business

Truecaller’s Verified Business Caller ID enhances the calling experience for users and businesses. It makes businesses more credible to users and negates identity theft and phishing scams. Now improve your call pick-up rates, manage your business numbers and get deeper insights on campaigns.

Scammers are crafty. We’ve noticed they sometimes pretend to be trusted businesses. We’ve also noticed that important calls from your phone service provider, for example, are sometimes not answered because of these ‘fake’ callers pretending to be businesses. 
So, to reduce the amount of spammers pretending to be real businesses, we’re adding the green Caller ID. If you see the green Caller ID, you know that we have verified them as the real deal. This will both reduce spam, and make sure that the important calls go through to you.

Importantly, our spam algorithms will continue to work in the same way and the Truecaller global community of over 270 million active users will be able to mark calls that are potentially spam/scam/sales calls, even if they have a verified badge and Caller ID. 

For companies looking to become a Verified Business to create trust and safety about your brand or service, visit business.truecaller.com.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Call Recording

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Call Recording

Summary

  • Multi Tenant PBX

  • Business Phone System

  • Call Center Software

  • VoIP

Summary

  • Represent your Brand accurately

  • Stand out from the noise of unverified calls

  • Empower customers to recognise identity theft

  • Reach customers at the right moment

  • Actionable insights on your customers

  • Let your customer know why you are calling them

  • Communicate even before the call is picked up

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • ZohoCRM, SugarCRM, Freshdesk, Pipedrive, Zendesk, Salesforce, HubSpot

  • Does this service integrate with any other apps?
  • Yes it's perfectly integrates with ZohoCRM, SugarCRM, Freshdesk, Pipedrive, Zendesk, Salesforce nad HubSpot

  • Who are the main user groups of this service?
  • MSPs, Internet Telephony Service Providers, Enterprises, Startups, Call Centers and other companies that need to provide multiple virtual PBXs (usually for different companies or departments) and manage them through a different devices

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes, Thirdlane provides REST API that allows you to create and manage various objects.

  • What is this service generally used for?
  • Unified Communications for business, Contact Center, Call Center

  • What platforms does this service support?
  • Windows, Mac, Android, iOS, Web app

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Android
    iOS

  • What are some applications this service is commonly used in tandem with?
  • None

  • Does this service integrate with any other apps?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • No

  • Who are the main user groups of this service?
  • Marketing[Brand, Digital, Operations], Sales[Operations], Customer Success/Experience, CRM, Digital, Support

  • What is this service generally used for?
  • Business Calls Identification
    Add Content to Business Calls
    Verified Business Caller ID

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
13.1k

Other

Who uses Thirdlane
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Truecaller for Business
  • SMEs
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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