Compare Thirdlane vs ShoreTel

View Listing View Listing

Crozscore

86%
what is this?

Crozscore

85%
what is this?
interest falling
Thirdlane screenshot view 4 more ShoreTel screenshot view 5 more

About Thirdlane

Thirdlane delivers adaptable platforms and specialized applications built to empower MSPs, cloud and communications providers seeking an edge. Their affordable yet robust UC tools help both enterprises and SMBs streamline interactions while enhancing user experiences without large upfront costs. Chosen by companies worldwide, Thirdlane's powerful yet intuitive offerings have fueled the success and growth of numerous global partners. Their flagship solutions—like Thirdlane Multi Tenant PBX, Business Phone System and the feature-rich Thirdlane Connect app suite, which unites chat, calling, meetings, messaging, screen sharing and CRM integration across devices—have equipped businesses to maximize productivity and collaboration, strengthen customer relationships, drive sales and optimize expenses among distributed teams.

Thirdlane's fully customizable communications platform is designed to meet the diverse needs of managed service providers, UCaaS experts, and resellers.

About ShoreTel

ShoreTel, now as a part of the Mitel Company, offers business communications solutions for small and middle-sized enterprises. It particularly stands out for its client satisfaction, customer commitment, value, and cheapest cumulative ownership.

This service provides VoIP to more than 10,000 companies. The most popular platform is ShoreTel Connect, the cloud-based business VoIP solution, that also works as a hybrid solution with on-premises hardware.

There is also hosted service offered, via internet circuits or MPLS circuits.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Call Recording

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Call Recording

Summary

  • Multi Tenant PBX

  • Business Phone System

  • Call Center Software

  • VoIP

Summary

    No key features associated with this application.

Pricing

Telephony-only

$19.99
1 user(s) / month
Included in plan:
  • Direct Dial
  • PBX functions
  • Voicemail
  • 3-Way Calling

Essentials

$30.99
1 user(s) / month
Included in plan:
  • All Telephony-only features
  • ShoreTel Connect Portal
  • ShoreTel Connect Desktop App
  • Instant Messaging (IM)
  • Online Meetings
  • Video Calling
  • Conferencing

Standard

$37.99
1 user(s) / month
Included in plan:
  • All Essentials features
  • Enhanced Services for Supervisors
  • Voicemail Transcription
  • CRM Integration

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • ZohoCRM, SugarCRM, Freshdesk, Pipedrive, Zendesk, Salesforce, HubSpot

  • Does this service integrate with any other apps?
  • Yes it's perfectly integrates with ZohoCRM, SugarCRM, Freshdesk, Pipedrive, Zendesk, Salesforce nad HubSpot

  • Who are the main user groups of this service?
  • MSPs, Internet Telephony Service Providers, Enterprises, Startups, Call Centers and other companies that need to provide multiple virtual PBXs (usually for different companies or departments) and manage them through a different devices

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes, Thirdlane provides REST API that allows you to create and manage various objects.

  • What is this service generally used for?
  • Unified Communications for business, Contact Center, Call Center

  • What platforms does this service support?
  • Windows, Mac, Android, iOS, Web app

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Support offered: Online Support, Phone Support, Email Support, Training.

  • What is this service generally used for?
  • ShoreTel is VoIP and Unified Communication platform.

  • Who are the main user groups of this service?
  • This service is mostly used by smaller and middle-sized enterprises.

  • Does this service integrate with any other apps?
  • Integrations available: G-Suite, Microsoft Outlook, Salesforce, NetSuite, Zendesk, Microsoft Dynamics, JobDiva, Office 365.

  • What platforms does this service support?
  • Platforms: Web-based, On-premise, Android, iOS.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • It is most frequently used in tandem with CRM, ERP or HR software.

  • Does this service offer an API?
  • Yes, ShoreTel offers API.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
23.9k

Other

Who uses Thirdlane
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses ShoreTel
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
Back to top