Compare Thirdlane vs Fuze

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About Thirdlane

Thirdlane delivers adaptable platforms and specialized applications built to empower MSPs, cloud and communications providers seeking an edge. Their affordable yet robust UC tools help both enterprises and SMBs streamline interactions while enhancing user experiences without large upfront costs. Chosen by companies worldwide, Thirdlane's powerful yet intuitive offerings have fueled the success and growth of numerous global partners. Their flagship solutions—like Thirdlane Multi Tenant PBX, Business Phone System and the feature-rich Thirdlane Connect app suite, which unites chat, calling, meetings, messaging, screen sharing and CRM integration across devices—have equipped businesses to maximize productivity and collaboration, strengthen customer relationships, drive sales and optimize expenses among distributed teams.

Thirdlane's fully customizable communications platform is designed to meet the diverse needs of managed service providers, UCaaS experts, and resellers.

About Fuze

Fuze is a global cloud communications and collaboration software platform for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between calling, meeting, chatting, and sharing. Fuze empowers the digital workforce anytime, anywhere, and across any device. Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Paris, Munich, Zurich, Copenhagen, and Sydney.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Call Recording

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Call Recording

Summary

  • Multi Tenant PBX

  • Business Phone System

  • Call Center Software

  • VoIP

Summary

  • Audio Conferencing

  • Video Conferencing

  • Call Park

  • Call Recording

  • Answering Rules

  • Directory of Employee Names

  • Call Reports

  • User Templates

  • Multi-level Interactive Voice Response (IVR)

  • Hosted PBX

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • ZohoCRM, SugarCRM, Freshdesk, Pipedrive, Zendesk, Salesforce, HubSpot

  • Does this service integrate with any other apps?
  • Yes it's perfectly integrates with ZohoCRM, SugarCRM, Freshdesk, Pipedrive, Zendesk, Salesforce nad HubSpot

  • Who are the main user groups of this service?
  • MSPs, Internet Telephony Service Providers, Enterprises, Startups, Call Centers and other companies that need to provide multiple virtual PBXs (usually for different companies or departments) and manage them through a different devices

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes, Thirdlane provides REST API that allows you to create and manage various objects.

  • What is this service generally used for?
  • Unified Communications for business, Contact Center, Call Center

  • What platforms does this service support?
  • Windows, Mac, Android, iOS, Web app

FAQs

    What platforms does this service support?
  • Fuse is a web-based software, with mobile apps for Android and iOS devices.

  • Who are the main user groups of this service?
  • Main users of Fuze are enterprises with 500+ employees.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone, Email, Community, FAQs, Knowledge Base, Video Tutorials.

  • Does this service offer an API?
  • Yes, we offer an API.

  • What is this service generally used for?
  • This is a unified communications platform.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce Service Cloud, Zendesk, Skype for Business, Microsoft Dynamics CRM, Microsoft Office 365, ServiceNow, NetSuite, Zoho CRM, SugarCRM, Bullhorn CRM.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Boston
Employees:
501-1000
Likes:
Followers:
9.59k

Other

Who uses Thirdlane
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Fuze
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, Dutch, German, Spanish
Regional Restrictions:
No restrictions.
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