Thirdlane delivers adaptable platforms and specialized applications built to empower MSPs, cloud and communications providers seeking an edge. Their affordable yet robust UC tools help both enterprises and SMBs streamline interactions while enhancing user experiences without large upfront costs. Chosen by companies worldwide, Thirdlane's powerful yet intuitive offerings have fueled the success and growth of numerous global partners. Their flagship solutions—like Thirdlane Multi Tenant PBX, Business Phone System and the feature-rich Thirdlane Connect app suite, which unites chat, calling, meetings, messaging, screen sharing and CRM integration across devices—have equipped businesses to maximize productivity and collaboration, strengthen customer relationships, drive sales and optimize expenses among distributed teams.
Thirdlane's fully customizable communications platform is designed to meet the diverse needs of managed service providers, UCaaS experts, and resellers.
About Dubber
Dubber is the world's leading provider of cloud-based call recording and voice AI. Built to scale to fit any size business, our solution allows organisations to access previously untapped voice data.
Dubber was designed from the ground-up to be operated within the cloud. Directly connecting to the telephone network (rather than an on-premise PABX) ensures calls are recorded at the highest possible quality. We deploy at the network level to allow service providers to switch on call recording as a service within days. Without the need for CapEx investment, specialist IT training or physical space, our products take call recording beyond its traditional use for compliance: opening up a new world of possibilities and insights.
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Project Management
Scheduling
Call Recording
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Project Management
Scheduling
Call Recording
Summary
Multi Tenant PBX
Business Phone System
Call Center Software
VoIP
Summary
Call recording can be switched on in days, capturing calls without on-premise equipment
Dubber AI enables business to unlock the data and insights held within their calls
Our API lets service providers and business integrate call data into their systems
An exclusive recording app with voice AI for smart transcription
Dubber's cloud-based multi-region design offers scalability not available with traditional call recording solutions
Dubber AI provides emotional insight into conversations that sentiment is unable to detect
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes
What are some applications this service is commonly used in tandem with?
Yes it's perfectly integrates with ZohoCRM, SugarCRM, Freshdesk, Pipedrive, Zendesk, Salesforce nad HubSpot
Who are the main user groups of this service?
MSPs, Internet Telephony Service Providers, Enterprises, Startups, Call Centers and other companies that need to provide multiple virtual PBXs (usually for different companies or departments) and manage them through a different devices
Does this service offer guides, tutorials and or customer support?
Yes
Does this service offer an API?
Yes, Thirdlane provides REST API that allows you to create and manage various objects.
What is this service generally used for?
Unified Communications for business, Contact Center, Call Center
What platforms does this service support?
Windows, Mac, Android, iOS, Web app
FAQs
Does this service integrate with any other apps?
Yes, Dubber’s Open API was designed to allow developers to integrate their application with Dubber’s range of services.
Does this service offer multi-user capability (e.g. teams)?
Yes. Dubber enables individuals and businesses of all sizes to record their calls and access previously untapped voice data with voice AI on a cost-effective monthly subscription basis.
What is this service generally used for?
Dubber allows each recording to be programmatically transcribed using the most appropriate model for your spoken language and industry, then subjected to rigorous inspection by AI engines to understand the tone of conversation as it progressed, and which emotions were shown by the callers.
Does this service offer an API?
Yes. All of your voice data and insights can be securely synced to your CRM and other business tools via our API.
Does this service offer guides, tutorials and or customer support?
Dubber has a global reach, with offices all around the world and headquarters in Melbourne, Australia and London, United Kingdom. Dubber support is provided for our users largely through our two office headquarters. Dubber’s support team of industry experts can provide support services to customers located anywhere in the world, and pride ourselves on being highly reactive.
If you would like to contact us for assistance or inquiries, please check our Dubber Support page for answers to commonly asked questions, or fill in our Contact form for the fastest and quickest response from our industry experts if you cannot find the answer you are looking for.
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