Compare Third Light vs Sirv vs Freshservice

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Crozscore:

92%
what is this?
96%
39%
interest rising

Crozscore:

89%
what is this?
90%
45%
no significant changes

Crozscore:

84%
what is this?
75%
45%
no significant changes
Third Light screenshot view 5 more Sirv screenshot view 1 more Freshservice screenshot view 5 more

Software Description:

Third Light is fast and comprehensive Digital Asset Management (DAM) platform, that is cloud-deployed, with the mobile native app for iOS devices. Its main purpose is to organize, tag, locate, share, update and download digital media.

This way, users can reach their digital assets quickly from a single platform. They are easily searched and browsed, based on captions, keywords, location, time, date, and tagging. Third Light comes with a user-friendly interface and a number of tools for editing, tagging, converting, and sharing files.

The software is web-based, works on all desktop operating systems, plus iOS-based devices. Prices are flexible, integrations and API are also available, so it can seamlessly work with most-used business apps, FTP services, social media channels and CMS platforms.

Software Description:

Sirv is your one-stop media asset management and delivery solution for websites and apps. With Sirv you can increase your website speed and decrease the time-to-market of your images. E-commerce owners can benefit from the top of the class 360 degree product viewer and image zoom.

Benefits:
- Increase website loading speed and conversion rate.
- Improve SEO
- Increase sales with 360 degree products.
- A single point of digital asset management for all of your departments: designers, developers, marketers and suppliers.

Features:
- Robust image processing API. Manipulate your images by simply changing the URL. Original image is backed up on 3 separate servers and is left untouched.
- Modern and familiar interface to manage your media.
- Powerful collaboration features with multiple access levels.
- Add watermarks and overlay text.
- Automatic image optimization.
- Automatic generation and delivery of responsive images.
- On-the-fly image format conversion, to deliver the most optimal image format. WebP is supported.
- All images are seamlessly delivered through a global CDN.
- Stunning image zoom effect for hi-res images.
- Real-life like 360 degree product viewer.
- Extremely easy to get started with. Multiple integrations available including WordPress, WooCommerce, Magento, Prestashop, BigCommerce, Shopify.

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

  • Dashboard
  • File Transfer
  • File Format Conversion
  • File Sharing
  • Multi-User

Features:

  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Dashboard
  • File Transfer
  • File Sharing
  • File Format Conversion

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Summary:

  • On-Premise or Cloud Storage Options

  • Centralized Media Platform

  • Secured Collection

  • Tracking and Monitoring of Activities

  • Multiple User Accounts for Collaboration

  • Version Control and Right Permissions

  • Integration with Third-Party Apps and Tools

  • Online Interface

  • Customized Branding

  • File Conversion

Summary:

  • Image processing API

  • 360 degree viewer

  • Image Zoom

  • Automatic image optimization

  • Automatic responsive images

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Standard

$250.00
Monthly Subscription
Included in plan:
  • Free Setup
  • Access to Upgrades
  • Inclusive Storage: 150GB
  • Free Data Migration to Third Light
  • Regular Free Training Webinars
  • Unlimited User Accounts
  • Unlimited Email Support
  • Backups Included
  • Fully-Managed Hosting
  • Network, Power, Cooling, Rack Space
  • Publish Files as Links
  • Desktop and iPhone Tools
  • Secure & Encrypted Passwords
  • HTTPS Encryption as Standard

Premium

$5,090.00
Yearly Subscription
Included in plan:
  • Everything From Standard, Plus:
  • Cost of Setup: $1,090
  • Inclusive Storage: 500GB
  • Publish Videos as Links
  • Customise Your Own Fields, Dropdowns, & Trees
  • Geo-Referencing and GPS Mapping
  • Video Storage and Playback
  • Collaborative Lightbox Chat/Conversations
  • Upload and Download Consent Tools
  • Intelligent Duplicate Detection
  • Version Control and Change Logs
  • Delegate Admin to Departmental Groups

Enterprise

$10,170.00
Once
Included in plan:
  • Everything From Premium, Plus:
  • Cost of Setup: Variable
  • Inclusive Storage: Your Own Server
  • Telephone Support
  • NFS, iSCSI (SAN) External Storage Support
  • Works with VMWare, Hyper-V, Xen
  • EC2 and Azure Cloud Support

Free

Free
Included in plan:
  • 500 MB storage

Business 5

$19.00
unlimited user(s) / month
Included in plan:
  • 5 GB storage

Business 12

$39.00
unlimited user(s) / month
Included in plan:
  • 12 GB storage

Business 20

$59.00
1 user(s) / month
Included in plan:
  • 20 GB storage

Business 40

$89.00
unlimited user(s) / month
Included in plan:
  • 40 GB storage

Business 60

$119.00
unlimited user(s) / month
Included in plan:
  • 60 GB storage

Business 100

$199.00
unlimited user(s) / month
Included in plan:
  • 100 GB storage

Business 200

$359.00
unlimited user(s) / month
Included in plan:
  • 200 GB storage

Business 350

$599.00
1 user(s) / month
Included in plan:
  • 350

Business 500

$849.00
unlimited user(s) / month
Included in plan:
  • 500 GB storage

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Training.

  • What platforms does this service support?
  • This is a web-based service with iOS native app offered.

  • Who are the main user groups of this service?
  • Main users of Third Light are marketing and communications teams in medium-sized and large enterprises, and marketing agencies.

  • Does this service integrate with any other apps?
  • Integrations: Sitecore, Wordpress, Dropbox, SharePoint, Drupal.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • This service is used for Digital Asset Management.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM apps.

  • Does this service offer an API?
  • Third Light offers JSON API.

FAQs:

    Who are the main user groups of this service?
    • All website owners with lots of images
    • eCommerce businesses who wish to present their products in 360 degrees
  • What platforms does this service support?
    • WordPress
    • WooCommerce
    • Magento
    • Shopify
    • PrestaShop
    • BigCommerce
    • Salesforce Commerce Cloud
    • Drupal
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Sirv offers powerful collaboration features:

    • Access control
    • Per-folder sharing
  • Does this service offer an API?
  • Sirv has a powerful HTTP API for image transformation (resizing, cropping, watermarks etc.)

  • Does this service offer guides, tutorials and or customer support?
  • Yes!

  • What is this service generally used for?
  • Image management and delivery. 360 degree spins.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:
732

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
10.2k
Followers:

Other:

Who uses Third Light
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Sirv
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.
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