Compare Third Light vs BoostHQ vs Freshservice

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Crozscore:

92%
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96%
38%
interest rising

Crozscore:

78%
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100%
45%
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Crozscore:

84%
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Software Description:

Third Light is fast and comprehensive Digital Asset Management (DAM) platform, that is cloud-deployed, with the mobile native app for iOS devices. Its main purpose is to organize, tag, locate, share, update and download digital media.

This way, users can reach their digital assets quickly from a single platform. They are easily searched and browsed, based on captions, keywords, location, time, date, and tagging. Third Light comes with a user-friendly interface and a number of tools for editing, tagging, converting, and sharing files.

The software is web-based, works on all desktop operating systems, plus iOS-based devices. Prices are flexible, integrations and API are also available, so it can seamlessly work with most-used business apps, FTP services, social media channels and CMS platforms.

Software Description:

With BoostHQ, content is organized into topic specific channels and can be shared from all the sources you already use (Safari, Dropbox, Youtube, Google Docs, etc) and receive feedback and analytics on the content your team finds useful. It allows you to index your content and make it accessible to employees at working site.

Edith and share your work with embedded Google Drive. Extract the expertise from everyone in your team and create a hub of information that moves your work forward. Available on both web and mobile, employees can easily access and contribute information to the platform on the go.

Schedule a demo to see how BoostHQ can work for your team.

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

  • Dashboard
  • File Transfer
  • File Format Conversion
  • File Sharing
  • Multi-User

Features:

  • API
  • History/Version Control
  • External Integrations
  • Chat
  • Multi-User
  • Employee Training
  • Google Apps Integration
  • Notifications
  • Feedback Management
  • Employee Onboarding
  • Email Integration
  • Data Export
  • File Sharing
  • File Transfer

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Summary:

  • On-Premise or Cloud Storage Options

  • Centralized Media Platform

  • Secured Collection

  • Tracking and Monitoring of Activities

  • Multiple User Accounts for Collaboration

  • Version Control and Right Permissions

  • Integration with Third-Party Apps and Tools

  • Online Interface

  • Customized Branding

  • File Conversion

Summary:

  • Drive teamwork forward

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Standard

$250.00
Monthly Subscription
Included in plan:
  • Free Setup
  • Access to Upgrades
  • Inclusive Storage: 150GB
  • Free Data Migration to Third Light
  • Regular Free Training Webinars
  • Unlimited User Accounts
  • Unlimited Email Support
  • Backups Included
  • Fully-Managed Hosting
  • Network, Power, Cooling, Rack Space
  • Publish Files as Links
  • Desktop and iPhone Tools
  • Secure & Encrypted Passwords
  • HTTPS Encryption as Standard

Premium

$5,090.00
Yearly Subscription
Included in plan:
  • Everything From Standard, Plus:
  • Cost of Setup: $1,090
  • Inclusive Storage: 500GB
  • Publish Videos as Links
  • Customise Your Own Fields, Dropdowns, & Trees
  • Geo-Referencing and GPS Mapping
  • Video Storage and Playback
  • Collaborative Lightbox Chat/Conversations
  • Upload and Download Consent Tools
  • Intelligent Duplicate Detection
  • Version Control and Change Logs
  • Delegate Admin to Departmental Groups

Enterprise

$10,170.00
Once
Included in plan:
  • Everything From Premium, Plus:
  • Cost of Setup: Variable
  • Inclusive Storage: Your Own Server
  • Telephone Support
  • NFS, iSCSI (SAN) External Storage Support
  • Works with VMWare, Hyper-V, Xen
  • EC2 and Azure Cloud Support

Starter

$119.00
100 Users

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Training.

  • What platforms does this service support?
  • This is a web-based service with iOS native app offered.

  • Who are the main user groups of this service?
  • Main users of Third Light are marketing and communications teams in medium-sized and large enterprises, and marketing agencies.

  • Does this service integrate with any other apps?
  • Integrations: Sitecore, Wordpress, Dropbox, SharePoint, Drupal.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • This service is used for Digital Asset Management.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM apps.

  • Does this service offer an API?
  • Third Light offers JSON API.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
Toronto
Employees:
11-50
Likes:
1.69k
Followers:
122

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Third Light
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses BoostHQ
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
Spanish, English, French
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.
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