Compare The Training Arcade vs Freshdesk vs Vouchery

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Crozscore:

46%
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24%
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Crozscore:

86%
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81%
58%
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Crozscore:

55%
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19%
interest falling
The Training Arcade screenshot Freshdesk screenshot Vouchery screenshot

Software Description:

The Game Agency are game developers that create games for K-12 and Fortune 500 clients to complement their educational and training initiatives to increase engagement and retention while providing tons of actionable data to measure the effectiveness of their campaigns. We create custom games and also offer The Training Arcade, our library of licensable training games that can be rapidly customized with our client’s training content.

TGA’s game-based solutions have been used to on-board new employees, for sales and product training, leadership development, safety, security, compliance, systems & processes, customer service and many other important training topics. Our games can be accessed from all devices and are used for assessing, optimizing and reinforcing content.

We can integrate with most LMSs or other required systems and apps and our games can be used in small instructor-lead environments, at large live events with thousands of employees or with elearning.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

Vouchery is a predictive promotion management platform that creates smarter and more efficient discount, referral, and coupon programs. When overwhelmed with promo deals, customers lose a sense of urgency, disengage, and often devalue brands. Vouchery prevents this by orchestrating and micro-segmenting discounts based on customers’ lifetime value, their level of engagement, and their unique preferences. Using this data, Vouchery creates deals that truly influence buying behavior, maximizing the ROI of each promotion.

Features:

  • SCORM
  • Student Registration
  • Class Management
  • Personal Learning
  • Video Courses
  • Brand Management
  • Employee Engagement
  • Employee Training
  • Employee Incentive Management
  • Gamification
  • Onboarding
  • External Integrations
  • Customer Management
  • Lead Management
  • Dashboard
  • Marketing Automation

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Conversion Tracking
  • Customer Rewards
  • Omnichannel Referrals
  • Audience Targeting
  • Budgeting
  • External Integrations
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Dashboard
  • Multi-User
  • Data Export
  • Data Import
  • Data Visualization
  • API

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

    No key features associated with this application.

1 Game

$1,000.00
unlimited user(s) / year
Included in plan:
  • Full Access to Game and Learner Analytics
  • Unlimited Learners
  • Unlimited Game Instances

4-Pack

$2,500.00
unlimited user(s) / month
Included in plan:
  • Full Access to Game and Learner Analytics
  • Unlimited Learners
  • Unlimited Game Instances

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:
20.1k

Publisher:

Founded:
-
Based in:
Berlin
Employees:
2-10
Likes:
Followers:

Other:

Who uses The Training Arcade
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English, Russian, Greek
Regional Restrictions:
Customizable in other languages.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vouchery
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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