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About The Training Arcade

The Game Agency are game developers that create games for K-12 and Fortune 500 clients to complement their educational and training initiatives to increase engagement and retention while providing tons of actionable data to measure the effectiveness of their campaigns. We create custom games and also offer The Training Arcade, our library of licensable training games that can be rapidly customized with our client’s training content.

TGA’s game-based solutions have been used to on-board new employees, for sales and product training, leadership development, safety, security, compliance, systems & processes, customer service and many other important training topics. Our games can be accessed from all devices and are used for assessing, optimizing and reinforcing content.

We can integrate with most LMSs or other required systems and apps and our games can be used in small instructor-lead environments, at large live events with thousands of employees or with elearning.

About Picnic

More than simple "points & badges" gamification technology!

Picnic™ is a complete activity, gameplay, and contesting platform that instantly turns any website, Facebook page, mobile application, or online project into an engaging and richly interactive user experience.

This award-winning technology takes your community beyond the loyalty chasm, unleashing the full power of engagement and motivation to create communities that are more involved, committed, and loyal.

About nGUVU

nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition & social media concepts, nGAGEMENT influences agents behaviors by leveraging peoples natural desire for competition, collaboration, achievement, status & recognition to build intrinsic motivation & improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.

Features

  • API
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Sales Motivator

Features

  • API
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Sales Motivator

Features

  • API
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Sales Motivator

Summary

    No key features associated with this application.

Summary

  • Created by renowned expert video game designers

  • "Comment Center" management system replaces loyalty programs, contesting systems, social media campaigns and more

  • Psychographic profiling through choice-based activities provides rich user insights

  • Enterprise integrations, service level agreements, scalable to massive audiences

  • Development and integration tools and templates get you up and running quickly

Summary

  • Employee Engagement Measurement & Improvement For Call Centers

  • Gamification for Call Centers

  • KPI & Performance Tracking

  • Performance Analytics Aligned With Employee Engagement

  • Contests, Challenges, Custom Employee Goals Related Automation

  • Training and Quizzes Automation

  • Unique Employee Engagement Measurement System - nGAGEMENT Points

  • Managers Console - Automation, Performance Tracking, Quality Measurement, and More

  • Quality Of Work Monitoring For Teams & Individual Agents

  • Trove Of Functionality That Allows Managers To Better Engage & Motivate Call Center Agents

Pricing

1 Game

$1,000.00
unlimited user(s) / year
Included in plan:
  • Full Access to Game and Learner Analytics
  • Unlimited Learners
  • Unlimited Game Instances

4-Pack

$2,500.00
unlimited user(s) / month
Included in plan:
  • Full Access to Game and Learner Analytics
  • Unlimited Learners
  • Unlimited Game Instances

Pricing

Basic

$500.00
1 server(s) / month
Included in plan:
  • An entry option for those new to customer loyalty & engagement
  • 10,000 active users
  • Authentication Social Login Basic Gamification Identity Management

Pro

$1,000.00
1 server(s) / month
Included in plan:
  • Integrated solution for advanced loyalty & motivation designs
  • 20,000 active users
  • Everything in Basic, Plus: Advanced Gamification Milestones & Quests Prizing & Rewards

Enterprise

$2,500.00
1 server(s) / month
Included in plan:
  • Full-featured loyalty, engagement, and contesting platform ​
  • 50,000 active users ​
  • Everything in Pro, Plus: Dedicated Cluster Campaign Manager Real-time Reporting

FAQs

    No FAQs associated with this application.

FAQs

    What is this service generally used for?
  • Active engagement of a customer/employee community

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Brands and organisations seeking to increase the motivation, loyalty, and engagement of their customer/employee communities

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • The solution is provided as a Platform as a Service (PaaS) and can be integrated with just about any other system through the integration API and SDK's

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service integrate with any other apps?
  • The solution is provided as a Platform as a Service (PaaS) and can be integrated with just about any other system through the integration API and SDK's

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Employees:
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Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses The Training Arcade
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English, Russian, Greek
Regional Restrictions:
Customizable in other languages.

Other

Who uses Picnic
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Hungarian, Italian, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses nGUVU
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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