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About The Training Arcade

The Game Agency are game developers that create games for K-12 and Fortune 500 clients to complement their educational and training initiatives to increase engagement and retention while providing tons of actionable data to measure the effectiveness of their campaigns. We create custom games and also offer The Training Arcade, our library of licensable training games that can be rapidly customized with our client’s training content.

TGA’s game-based solutions have been used to on-board new employees, for sales and product training, leadership development, safety, security, compliance, systems & processes, customer service and many other important training topics. Our games can be accessed from all devices and are used for assessing, optimizing and reinforcing content.

We can integrate with most LMSs or other required systems and apps and our games can be used in small instructor-lead environments, at large live events with thousands of employees or with elearning.

About Catalyst

Believe your Sales Team could be doing more ?

We try to address one of the biggest and oldest challenges in Sales processes across the globe. How to keep your sales team motivated and performing to their peak potential every single day. It's something we all attempt to do in one way or another using excel files, sales contests and lots of email reports. However there's still a lot to be desired.

Catalyst is a Sales Management System that makes it easy for Sales Leaders to build engaged, data-driven, high-performance teams. Think of it as the Fitbit for sales people.

Transform your Sales Culture and get the most out of your sales teams by creating visibility, building accountability and driving motivation every day of the year.

About nGUVU

nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition & social media concepts, nGAGEMENT influences agents behaviors by leveraging peoples natural desire for competition, collaboration, achievement, status & recognition to build intrinsic motivation & improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.

Features

  • API
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Sales Motivator

Features

  • API
  • Audience Targeting
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Referral Tracking
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator

Features

  • API
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Sales Motivator

Summary

    No key features associated with this application.

Summary

  • Catalyst is a realtime Sales Performance Tracker

  • Crush your sales targets! Create an engaged, high performance, data-driven sales culture ​that gets the most out of your Sales Team every day​

  • Catalyst makes it easy to create visibility, build accountability and drive motivation across your sales team

  • Define clear criteria for valuable behaviors that lead to high performance with metrics.​

  • Take sales visibility to a whole new level with channels. Showcase key highlights of the day in real-time on the sales floor and keep your sales team focused.

  • ​​Keep your reps accountable and motivated to stay on track to hit their targets. Sales​​ reps can know their performance during the day by checking their scorecard.

  • Analyze sales performance metrics from many systems in one place. Combine metric data from call routing, billing, CRM and excel to gain unique insights.

  • Turbo charge your sales cycle with Competitions. Competitions are an effective mechanism to get your reps out of their comfort zones. Combine competitions with Channels for some spectacular sales results.

  • Set your floor on fire with real time data syncing. Catalyst can pull data from almost any data source in real time.

  • ​We designed Catalyst to deploy in the Enterprise from day one. We have deployed Catalyst for organizations with thousands of users across several geographies. All while maintaining consistent system performance and stability.

Summary

  • Employee Engagement Measurement & Improvement For Call Centers

  • Gamification for Call Centers

  • KPI & Performance Tracking

  • Performance Analytics Aligned With Employee Engagement

  • Contests, Challenges, Custom Employee Goals Related Automation

  • Training and Quizzes Automation

  • Unique Employee Engagement Measurement System - nGAGEMENT Points

  • Managers Console - Automation, Performance Tracking, Quality Measurement, and More

  • Quality Of Work Monitoring For Teams & Individual Agents

  • Trove Of Functionality That Allows Managers To Better Engage & Motivate Call Center Agents

Pricing

1 Game

$1,000.00
unlimited user(s) / year
Included in plan:
  • Full Access to Game and Learner Analytics
  • Unlimited Learners
  • Unlimited Game Instances

4-Pack

$2,500.00
unlimited user(s) / month
Included in plan:
  • Full Access to Game and Learner Analytics
  • Unlimited Learners
  • Unlimited Game Instances

FAQs

    No FAQs associated with this application.

FAQs

    What is this service generally used for?
  • Catalyst is used by sales leaders who believe in building an engaged, high performance, data driven sales culture.

    It helps them do this by addressing 3 core operational challenges:

    1. Visibility - Create real time visibility into Sales KPIs on the sales floor using our TV Leaderboards and Triggers.
    2. Accountability - Use scorecards to keep agents updated on their daily performance and targets.
    3. Motivation - Easily set up Sales Competitions to motivate your agents to perform up to their peak potential.
  • Does this service offer guides, tutorials and or customer support?
  • We have extensive documentation, video tutorials and a customer support desk to ensure our users get the most out of Catalyst

  • Does this service integrate with any other apps?
  • Catalyst can integrates with Salesforce and Pipedrive out of the box.
    It can also integrate with any other system through our API or SFTP.

  • Who are the main user groups of this service?
  • Sales Teams which engage in high velocity sales, which are numbers driven(eg: lnside sales to SMBs) rather than knowledge driven (eg: Enterprise focused sales with long cycles)

  • What are some applications this service is commonly used in tandem with?
  • CRMs like Salesforce, Pipedrive, Oracle, SAP, Microsoft Dynamics and Zoho

  • Does this service offer an API?
  • Yes.

  • What platforms does this service support?
  • Web app and Mobile responsive site.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, the app offers the ability for multiple users to be grouped together in any hierarchy like teams, regions, offices, etc. These can also be used to create competitions, performance insights and reports on these hierarchies.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Bangalore
Employees:
2-10
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses The Training Arcade
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English, Russian, Greek
Regional Restrictions:
Customizable in other languages.

Other

Who uses Catalyst
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses nGUVU
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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