Compare Tenfold vs VoiceXML IVR vs AcuCall

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Crozscore:

92%
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95%
39%
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Crozscore:

55%
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19%
interest falling
Tenfold screenshot VoiceXML IVR screenshot view 5 more AcuCall screenshot view 3 more

Software Description:

Tenfold is more than just a sales dialer solution that helps you provide a better experience for your customers at every call. The system delivers you actionable customer intelligence with fast and easy access to unified view of the most relevant customer information during the interaction process. Tenfold collects and aggregates data and automatically creates a profile for every customer. This instant access to customer profile when the interaction is ongoing empowers your agents to perform and provide customers with everything they need and more.
With Tenfold, reps can easily gain deeper insights about their customers, allowing them to fully understand their needs, wants, and more. This, in turn, empowers your reps to provide better response and make smart decisions in an instant. TenFold improves agent-customer conversations, thanks to its smooth and friction-free integration with the world’s leading CRM platforms as well as popular phone systems. Chances are Tenfold can easily be incorporated into your existing phone system, eliminating the need to acquire and set up specific phone models and overhaul your communications system.

Software Description:

Our IVR VoiceXML Platform gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This powerful IVR solution is fully compliant with the W3Cs VoiceXML 2.1 specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced interactive services, and real-time calling applications. It can be installed in common hardware or Cloud VM servers.

Software Description:

The AcuCall comprehensive “Blended Call” Suite includes CRM, Dialer, ACD, IVR, IP-PBX, Recording, Scripting, Social, Chat, Email, and more. For “Big-Data” Enterprise customers, the AcuView Dashboard provides Multi-site/Multi-campaign Data Aggregation in Real-Time from a single view. English and Spanish language interface with HIPAA and PCI Certifications are standard to the platform.

Features:

  • Call Tracking
  • Dashboard
  • Lead Management
  • Notifications
  • Contact Management
  • Contact Sharing

Features:

  • External Integrations
  • Call Disposition
  • Call Recording
  • Call Tracking
  • Multi-User

Features:

  • Contact Management
  • Contact Sharing
  • External Integrations
  • Supplier Management
  • Customer Management
  • Chat
  • Calendar Management
  • Lead Management
  • Marketing Automation
  • API
  • Softphone
  • Scheduling
  • Dashboard
  • Email Integration
  • Project Management
  • Notifications
  • Data Export
  • Data Import
  • Click-to-Dial
  • Call Disposition
  • Call Tracking
  • Custom Data Forms
  • Call Recording
  • Multi-User

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Omni channel unified

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Yes, it's multi-user admin. The front panel can be configured for several users and specific permissions.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, this product is provide with online guides, tutorials and customer support.

  • Does this service offer an API?
  • This platform works with VoiceXML W3C standard scripting.

  • Does this service integrate with any other apps?
  • Most existing SIP platforms like IP PBX or Call Center Software Suites.

  • What platforms does this service support?
  • This platform is ready to connect with SIP trunking to an IP PBX or work standalone with SIP inbound numbering.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it's multi-channel and multi-tenant.

  • What is this service generally used for?
  • Create telephony voice self-services, call routing automation, speech recognition, text-to-speech services and natural language.

  • What are some applications this service is commonly used in tandem with?
  • Most Text-to-Speech and Speech-Recognition engines and cloud API.

FAQs:

    No FAQs associated with this application.

Publisher:

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Publisher:

Founded:
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Based in:
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Likes:
77
Followers:
9.99k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Tenfold
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses VoiceXML IVR
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
English
Regional Restrictions:
Available for all countries

Other:

Who uses AcuCall
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
Spanish, English
Regional Restrictions:
No restrictions.
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