Compare Teamwork Projects vs Avaza vs ServiceDesk Plus

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Crozscore:

89%
what is this?
96%
47%
interest falling

Crozscore:

84%
what is this?
76%
36%
no significant changes

Crozscore:

87%
what is this?
80%
49%
no significant changes
Teamwork Projects screenshot view 2 more Avaza screenshot view 4 more ServiceDesk Plus screenshot

Software Description:

Our function-rich software gives you every advantage to stay on track and deliver on time. Teamwork Projects combines high-performance features that build smarter workflows and close communication gaps so you can focus on getting things done.
Features include task management, time tracking, milestones, Gantt charts, instant high-level reports and more.

When all communication, documentation and task coordination is in one place, collaboration is exactly what it should be… productive.

Software Description:

Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third-party platforms to streamline workflows. Avaza is an integrated cloud solution for professional services companies and is optimized for tablet & mobile devices.

Users can easily run their entire client-focused business in Avaza, allowing them to run efficient projects with support for resource management, project & task tracking, time & expense management, quoting, invoices & online payments. Keep clients happy with online project collaboration. Drag & drop tasks and files as needed. View tasks in list view, Kanban boards or on Gantt charts.

Avaza helps businesses save time with easy time & expense tracking, as well as get paid faster with online payments directly from their invoices. Powerful reporting on metrics such as estimates by status, financial transactions, expenses by customer, and more, in order to provide business insight.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features:

  • History/Version Control
  • File Sharing
  • Chat
  • Email Integration
  • Google Apps Integration
  • Task Scheduling/Tracking
  • Gantt Charts
  • Dashboard
  • Calendar Management
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Data Export
  • Data Import
  • Data Visualization
  • Project Management
  • Notifications
  • Contact Sharing
  • Batch Permissions & Access
  • Contact Management
  • External Integrations
  • API

Features:

  • Contact Management
  • P&L
  • Resource Management
  • Data Visualization
  • Forecasting
  • External Integrations
  • API
  • Stripe
  • PayPal
  • Dashboard
  • Scheduling
  • Multi-User
  • Data Export
  • Data Import
  • Accounts Receivable
  • Billing/Invoicing
  • Expense Tracking
  • Multi-Currency
  • Project Management
  • Timesheets
  • Notifications

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Summary:

  • Teamwork Projects is designed to work seamlessly with the tools you and your team already know and love through custom integrations.

  • Cloud access that’s, accessible anywhere and anytime makes working remotely and managing distributed teams even easier.

  • Manage every project and deadline from a single tool.

  • Organize workflows from any time zone and capture every detail.

  • Try Teamwork Projects for free for 30 days—no credit card details required.

  • We are so confident that you will love Teamwork Projects that we also include a 90-day money back guarantee if you do not love our product, no questions asked.

Summary:

  • Project Collaboration

  • Resource Scheduling

  • Task Management, with Kanban Boards or Gantt Charts

  • Time Tracking

  • Expense Management

  • Invoicing & Quotes

  • Online Payments

  • Timesheet Approvals

  • Powerful Reports

  • Role-based Access

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Small Office

$69.00
1 user(s) / month
Included in plan:
  • 50 Projects 20GB Space
  • Unlimited Users
  • Full Access to Task Boards
  • Webhooks
  • Custom Domain
  • Google Drive, Dropbox, OneDrive Personal, Box.com

Professional

$169.00
1 user(s) / month
Included in plan:
  • 150 Projects 100GB Space
  • Unlimited Users
  • All Small Office Features
  • Project Portfolio
  • OneDrive for Business
  • Microsoft Connectors

Business

$269.00
1 user(s) / month
Included in plan:
  • 300 Projects 400GB Space
  • Unlimited Users
  • All Professional Features
  • Custom CSS
  • Live Editing of Files
  • Microsoft Project Import/Export

Enterprise

$0.00
Contact Us
Included in plan:
  • Unlimited Projects 500GB+ Space
  • Enterprise Grade Security
  • Premium Support 24/7
  • Single Sign On
  • HIPAA Compliance
  • Enterprise API
  • Two-Factor Authentication

Pricing:

  • Starting from: $0.00/month
  • Credit card required: N/A
  • All Plans Include:
    * Regular free updates
    * Automatic backups
    * Secure data protection
    * Anywhere, Anytime access
    * Responsive mobile design
    * iPhone, iPad, Android friendly
    * No contracts
    * No software install
    * No IT headaches

    What do the different user roles mean?
    Project users can create and respond to tasks. Timesheet/Expense users can create and submit timesheets & expenses as well as create and respond to tasks. Resource Scheduling users can be added to the team schedule as resources. Invoice users can perform invoice, payment and credit functions. Admin users can access all Avaza functionality.

    Integrations Pricing:
    Our Basic accounting integrations (via Zapier) are available free with all accounts. Advanced Xero or QuickBooks Online accounting integrations can be added to any paid plan for $20 each per month.

Business

$39.95
per month
Included in plan:
  • 5 users with Admin/Invoice access. Add more for $5 each month.
  • 10 users with Timesheet/Expense module access. Add more for $5 each month.
  • 1 user with Resource Scheduling access. Add more for $7 each per month
  • Unlimited Project Users
  • Unlimited Active Projects
  • Unlimited Archived Projects
  • Unlimited Customers
  • Unlimited Invoices
  • 30 GB Storage included. Add more for $0.5/GB per month.
  • Priority Chat & Email Support
  • 1 user with Resource Scheduling access. Add more for $7 each per month
  • Priority Email & Chat Support

Startup

$9.95
per month
Included in plan:
  • 1 Admin/Invoice User. Add more for $5 each per month.
  • 2 users with Timesheet/Expense module access. Add more for $5 each per month.
  • 1 user with Resource Scheduling access. Add more for $7 each per month
  • Unlimited Project Users
  • 20 Active Projects
  • Unlimited Archived Projects
  • Unlimited Customers
  • 50 Invoices per Month
  • 10 GB Storage included. Add more for $0.5/GB per month.
  • Priority Chat & Email Support

Basic

$19.95
per month
Included in plan:
  • 2 users with Admin/Invoice access. Add more for $5 each per month.
  • 5 users with Timesheet/Expense module access. Add more for $5 each per month.
  • 1 user with Resource Scheduling access. Add more for $7 each per month.
  • Unlimited Project Users
  • 50 Active Projects
  • Unlimited Archived Projects
  • Unlimited Customers
  • 100 Invoices per Month
  • Priority Chat Support
  • 20 GB Storage included. Add more for $0.5/GB per month.
  • Priority Email & Chat Support

Free Plan

Free
Included in plan:
  • 1 user with Admin/Invoice access
  • 1 user with Timesheet/Expense module access
  • 1 user with Resource Scheduling Access
  • Unlimited Project Users
  • 5 Active Projects
  • Unlimited Archived Projects
  • 10 Customers
  • 5 Invoices per Month
  • 100 MB Storage
  • Email & Chat Support

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Help Docs - on our website
    Videos - on YouTube, user TeamworkPM
    Demos - on our website
    24/7 email support

  • Does this service offer multi-user capability (e.g. teams)?
  • Every plan allows unlimited user collaboration.

  • Does this service offer an API?
  • Yes - more information on our website.

  • Does this service integrate with any other apps?
  • Yes, see full list of integrations on our website.

  • What is this service generally used for?
  • Project management
    Task management
    Time management
    Collaboration
    Teamwork
    Transparency

  • Who are the main user groups of this service?
  • Marketing teams
    Software teams
    Web Design teams
    Agencies
    Startups
    Remote teams
    Enterprise

  • What are some applications this service is commonly used in tandem with?
  • Teamwork Desk
    Teamwork Chat

  • What platforms does this service support?
  • Web
    iOS
    Android
    Chrome Extension

FAQs:

    What is this service generally used for?
  • Avaza is a beautiful software suite for small businesses, freelancers and consultants. It includes modules for project management & collaboration, resource scheduling, time tracking, expense management, quoting & invoicing. Depending on your business needs, you can use as many of the modules as you need at no additional cost.

    Consultants and professional service businesses all over the world love Avaza and all the features it offers, which also include powerful reports. With both list view and Kanban style task management, you can choose how to view your projects and tasks.

    Use Avaza in the cloud, and access it from any device whether it’s your desktop, tablet or mobile.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. We provide 24/7 customer support via chat and email support. We also provide online training and support documentation.

  • Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
  • Yes. Avaza offers over 1000+ integrations via Zapier.

  • Who are the main user groups of this service?
  • Avaza is the perfect business management solution for freelancers, consultants and small businesses of all kinds. Anyone looking to manage their business in the cloud without having to jump from software to software should try Avaza for free today!

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Avaza is built for teams and solopreneurs.

  • What platforms does this service support?
  • Avaza is a cloud-based web app that also offers Android and iOS apps for mobiles and tablets. The mobile apps also offer full Avaza functionality.

  • What are some applications this service is commonly used in tandem with?
  • Avaza is an integrated business management solution, but can be used in tandem with most other accounting, invoicing or project management apps depending on user requirements. Users can use one or all of the Avaza modules under the same pricing plan.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Publisher:

Founded:
-
Based in:
Blackpool
Employees:
51-200
Likes:
24k
Followers:
10.6k

Publisher:

Founded:
2014
Based in:
-
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:
3.57k

Other:

Who uses Teamwork Projects
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Avaza
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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