Compare Teamwork Desk vs DiamanteDesk vs REVE Chat

Teamwork Desk 50 ratings Support & Helpdesk	DiamanteDesk 1 ratings Support & Helpdesk	REVE Chat 25 ratings Support & Helpdesk
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Crozscore 84% what is this? User Happiness: 87% Press Buzz: 23%	Crozscore 63% what is this? User Happiness: 80% Press Buzz: 30% User Trend: interest falling	Crozscore 87% what is this? User Happiness: 87% Press Buzz: 37% User Trend: interest rising
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About Teamwork Desk Teamwork Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time it’s solved, all while being invisible to customers. Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters —customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love. Try Teamwork Desk for free for 30 days—no credit card details required.	About DiamanteDesk DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems. Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system. In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.	About REVE Chat REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.
Features API Batch Permissions & Access Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Call Tracking Time Management	Features API Batch Permissions & Access Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Call Tracking Time Management	Features API Batch Permissions & Access Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Call Tracking Time Management
Summary No key features associated with this application.	Summary Easy-to-use help-desk open source support ticketing system and customer service solution.	Summary Facebook Chat Integration Voice Call Video Chat Viber Messaging Screen Sharing Visitor/IP Banning Email Forwarding ProActive Chat Chat Monitoring Visitor Analytics
Pricing Basic $5.00 1 user(s) / month Included in plan: Pay per agent - fixed cost Unlimited agents Unlimited inboxes Smart inboxes Access, embeddable contact form Pro $20.00 1 user(s) / month Included in plan: Reporting Time tracking Automated triggers Customer portal Add unlimited part-time agents Unlimited inboxes Smart inboxes Access, embeddable contact form		Pricing Starting from: $12.00/month Credit card required: N/A Discounts available for 1 and 2 year subscriptions Standard $15.00 1 user(s) / month Included in plan: ProActive Chat Chat Monitoring Online Visitor Tracking Canned Response Advanced $25.00 1 user(s) / month Included in plan: Live Video Chat Live Voice Call Queuing Advanced Reporting Chat Banner Customization
FAQs Does this service integrate with any other apps? Yes, see a full list of integrations on our website. Does this service offer guides, tutorials and or customer support? Help Docs - on our website Videos - on YouTube, user TeamworkPM 24/7 email support Does this service offer multi-user capability (e.g. teams)? Yes - more information on our website. Does this service offer an API? Yes - more information on our website. What platforms does this service support? Web iOS Android What are some applications this service is commonly used in tandem with? Teamwork Projects Teamwork Chat Who are the main user groups of this service? Marketing teams Software teams Web Design teams Agencies Startups What is this service generally used for? Managing customer support.	FAQs Does this service offer an API? DiamanteDesk provides full control of the system via API What is this service generally used for? For customer support Who are the main user groups of this service? Small to large eCommerce merchants and IT Companies with specific business requirements for customer support Does this service offer multi-user capability (e.g. teams)? Yes Does this service integrate with any other apps? Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc) Bug-tracking/project management tools (Jira, YouTrack, Redmine) Does this service offer guides, tutorials and or customer support? DiamanteDesk Documentation (on our website) Installation Guide (on our website) Upgrade Guide (on our website) Customer Support Online 24/7 (Live Rep)	FAQs Does this service offer guides, tutorials and or customer support? Yes Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer an API? Yes Does this service integrate with any other apps? Yes
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: Singapore Employees: 11-50 Likes: Followers: 1.35k
Other Who uses Teamwork Desk Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses DiamanteDesk Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses REVE Chat Freelance Startups SMEs Enterprises Desktop Platforms: Web App Windows Mobile Platforms: Android Languages: English, Arabic, Chinese, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish Regional Restrictions: No restrictions.