Compare Teamleader vs Freshdesk vs Cerillion Skyline

Teamleader CRM (18)	Freshdesk Support & Helpdesk (3220)	Cerillion Skyline Payments & Invoicing (1)
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Crozscore 100% what is this? User Happiness: 111% Press Buzz: 37% User Trend: interest falling	Crozscore 90% what is this? User Happiness: 89% Press Buzz: 59% User Trend: no significant changes	Crozscore 72% what is this? User Happiness: 100% Press Buzz: 33% User Trend: interest falling
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Software Description Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool. A simple interface and a variety of integrations allow your business to stay efficient, optimize workflow and work smarter.	Software Description Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents. Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.	Software Description Cerillion Skyline combines this heritage of providing high performance billing and transaction processing engines with an intuitive online user interface to provide a complete Software-as-a-Service (SaaS) billing application for the next generation of digital and non-digital services.
Features Vacation Calendar Attendance Tracking Employee Database CRM Integration Chat PayPal BitCoin Stripe Multi-Currency Click-to-Dial Conversion Tracking Time Management Payment Processor Billing/Invoicing Budgeting File Sharing Batch Permissions & Access External Integrations Contact Management Contact Sharing Data Visualization Forecasting Data Import File Transfer Data Export Notifications Email Integration API Project Management Google Apps Integration Third-Party Plugins/Add-Ons Gantt Charts Multi-User Call Tracking Dashboard Scheduling Calendar Management Customer Management Lead Management Task Scheduling/Tracking Lead Scoring	Features Chat Customer Management Email Integration Social-Media Integration Notifications Dashboard Task Scheduling/Tracking Billing/Invoicing Analytics Contact Management Contact Sharing External Integrations Data Export Third-Party Plugins/Add-Ons Google Apps Integration Multi-User Data Import Data Visualization Scheduling	Features External Integrations API Multi-Currency Multi-User Calendar Management Dashboard Customer Management Billing/Invoicing Data Import Data Export CRM Integration Forecasting Expense Tracking Data Visualization Accounts Receivable Balance Sheet Contact Management Tax Management Inventory Tracking Notifications Budgeting Payment Processor Scheduling Supplier Management
Summary Teamleader unifies CRM, project planning and invoicing in a simple and intelligent tool Build better relationships Organize your business Collaborate with your team Keep your workflow simple Focus on your business, not you administration Be professional Create invoices in 3 clicks Keep track of your contacts	Summary Multi Channel: Manages all support conversations in one place. Productivity: Increase team’s engagement and productivity. Self-Service: It is possible to create a self-service experience that supports user's brand. Reporting: Measures and tracks performance using reports. Integration: Extends user's support capabilities with integrations. Ticketing: Everything you need to start supporting customers.	Summary No key features associated with this application.
CRM $25.00 2 user(s) / month Included in plan: 14 day free demo Support Integration with Office 365 VoIP integration 35GB file storage Daily back-ups Integration with Google Apps API & Webhooks Free updates Integration with iCloud CRM+invoicing $50.00 2 user(s) / month Included in plan: 14 day free demo support integration with office 365 VoIP integration 35GB file storage daily back-ups integration with Google apps API & Webhooks Free updates integration with iCloud CRM & Offers Time tracking Lead Management Calendar Management CRM+invoicing+project management $100.00 2 user(s) / month Included in plan: 14 days free demo 35GB file storage integration with iCloud integration with office 365 free updates API & Webhooks support VoIP integration daily back-ups integration with Google Apps CRM & Offers Time Tracking Lead Management Calendar Management CRM+invoicing+project management+ticketing $150.00 2 user(s) / month Included in plan: 14 days free demo 35GB file storage integration with iCloud integration with office 365 free updates API & Webhooks support VoIP integration daily back-ups integration with Google apps CRM & Offers Time Tracking Lead Management Calendar Management Per Extra user $10.00 1 user(s) / month Included in plan: one extra user	Pricing Credit card required: N/A Sprout - Free for unlimited number of Agents Blossom - $19 per agent per month Garden - $35 per agent per month Estate - $49 per agent per month Forest - $89 per agent per month	Skyline Essential $140.00 1 user(s) / month Included in plan: Standard Support System Administration Open Integration Standard Analytics & Reports Financial Management Batch Payment File PayPal Credit / Debit Cards Automated Payments Bill Suppression On-Demand Bill Request Standard Invoice Template Tax Management Pro-Rated Charges Bill Cycles Dashboard Recurring Billing Customer Communications Manage Payment Methods Custom Fields Configurable Customer Types Customer Administration Subscription Management Configurable Trial Periods Product Categories Subscription Terms Product Subscriptions One-Time Purchases Products & Price Plans Skyline Standard $430.00 1 user(s) / month Included in plan: Everything from Essential, Plus: Automatic Collection Actions Multi-Currency Configurable Bill Frequency Pre-Rated Usage Charging & Metering Discounts and Promotions Add-On Products Pricing Multi-Unit Products Pricing Billing QA Process Advance Invoice Period Skyline Metered $710.00 1 user(s) / month Included in plan: Everything from Standard, Plus: Segmented Tariff Plans Multi-Dimensional Pricing Structure Pay-per-Use Pricing Inventory Manager Custom BI Report Service Skyline Enterprise $2,130.00 1 user(s) / month Included in plan: Everything from Standard, Plus: Account Relationships and Hierarchies Rolled-Up Billing Custom Collection Profiles Premium Support
FAQs Does this service integrate with any other apps? Yes, we integrate with more then 150 other apps. Bookkeeping: Exact, Datev, Octopus, Twinfield, Yuki, CODA, Unpaid, E-Invoice (UBL), WInbooks, Bilendo, Billit, SageOne Calendar: Office 365 Calendar, Google Calendar, Apple iCloud Calendar, Exchange Calendar, Kerio Connect, Google Resources, Lobbipad Chat: Slaask, Hivemind, Slack Contact sync: LinkedIn, Google Contacts, noCRM.io, RingCentral, Teamwork Projects, BombBomb, Robly, Teamleader, Office 365 Contacts, Zendesk, FinFolio, Constant Contact, Fastbill, Benchmark, EzTexting, Hubspot, Clio, Recurly, ActiveDEMAND, Bexio, Prospect.io, TractionNext, myphoner, Intercom, Salesforce Pardot, Odoo, Salesforce Desk, Teamwork Desk, MailUp, Easybill, Emma, Woodpecker, SageLive, Magento, ConnectWise Manage, Trello, iCloud, Chargebee, Infusionsoft, Dotloop, GetResponse, SharpSpring, Podio, Sellf, Help Scout, ONTRAPORT, Aircall, Direct Mail for Mac, ActiveCampaign, PersistIQ, Xero, Flexmail, Dotmailer, Drip, Quickbooks, MailerLite, Kustomer, Marketo, Groove, Shopify, Freshbooks Dashboard: Wizer, Invantive Control, Cumul.io, Invantive Query Tool Email marketing: MailChimp, Campaign Monitor, Laposta, Incantive Composition, MailUp, Mailjet, MailPlus Email tracking: Office 365 Outlook, Gmail, Outlook 2013, IMAP Export: Datev Export, Invantive Composition, Google Sheets, Billit, Invantive Query Tool, Wuunder File Management: Dropbox, Google Drive Financial Data: Trends Top, CODA, Invantive Control, CompanyView, E-invoice (UBL), Bilendo Payment: Mollie, Stripe, Bancontact, Bitcoin, Sofort, Visa, PayPal, Mastercard, iDEAL, Cartes Bancaires, KBC, CartaSi, American Express, Belfius, Unpaid Social: LinkedIn Time Tracking: Google Chrome, Simple Simon VoIP: Twilio, Voipplay, Go Integrator, Voys integratie, Xelion VoIP, 3CX Web2Lead: JotForm, Wufoo, Custom Form, Formstack, Unbounce, Story Chief, Sitemanager Does this service offer guides, tutorials and or customer support? We have a Support page where you can find the following: - Product Knowledge base: Use the tips and tricks in our product manual to fully benefit from Teamleader Video Tutorials: Missed a live Webinar? Watch our video tutorials Billing & Invoices: Questions or remarks about your received invoice? Start-ups: Would you like to use Teamleader as a start-up? Discover our special start-up program. Upgrades: Want to add extra users or product modules to your account? Request an upgrade! Partners: Ready to spread the Teamleader love? Learn more about our partner program. Status Page: Stay up-to-date on all announcements on Teamleader's status and performance HR& Jobs: Have a look at our vacancies and find out what it's like to work at Teamleader Marketplace: Explore, manage and build your favourite integrations in the Teamleader Marketplace Developers: Learn more about our API and other technical aspects of our tool Haven't found an answer? email us via support@teamleader.eu. We're here to help! Does this service offer an API? Yes, you can create your own integrations & submit them to the Marketplace. Everything you need to know to start creating your own Teamleader integrations you can find: - Knowledge Base - API Documentation - Contact us Does this service offer multi-user capability (e.g. teams)? Yes, the basic premium starts with 2 users, but you can pay €10 a month/extra user. What platforms does this service support? Cloud, SaaS, Web Mobile iOS native Mobile Android native What is this service generally used for? Teamleader helps you and your team work smarter so your small business thrives. Bringing CRM, project management and invoicing together with an intuitive software solution, Teamleader enables your team to collaborate, organize and build your business. Who are the main user groups of this service? Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool.	FAQs Who are the main user groups of this service? This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support. What is this service generally used for? It is used to help companies handle their customers’ problems across various channels. What platforms does this service support? It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone. Does this service offer an API? It offers RESTful API. Does this service offer multi-user capability (e.g. teams)? Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company Does this service integrate with any other apps? Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others. It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment Does this service offer guides, tutorials and or customer support? Yes. This service offers guides, tutorials and customer support across all levels.	FAQs No FAQs associated with this application.
Publisher Founded: - Based in: Gent Employees: 51-200 Likes: Followers:	Publisher Founded: 2010 Based in: San Francisco Employees: 201-500 Likes: Followers:	Publisher Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses Teamleader Personal Freelance Startups SMEs Agencies Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Italian, Norwegian, French, Spanish, Finnish, Swedish, German, English, Dutch, Danish Regional Restrictions: No restrictions.	Other Who uses Freshdesk Startups SMEs Agencies Enterprises Desktop Platforms: Web App Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses Cerillion Skyline SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Languages: English Regional Restrictions: No restrictions.