Compare Tappointment vs Freshdesk vs PaySimple Pro

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86%
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80%
58%
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Crozscore:

82%
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65%
48%
interest rising
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Software Description:

Tappointment is an award winning, integrated life organizer that helps SMEs to easily optimize their capacity while increasing customer satisfaction.

Tailored to the 24/7 needs of service providers, Tappointment provides a highly efficient and effective time management automation solution, increasing utilization by 30%.

Advantages include:
-Ease of use (native mobile Apps (Android, iOS) with added web solution).
-Synchronized, automated real time bookings, notifications and reminders.
-Showing availability of both parties through the whole booking process.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

PaySimple is an all-in-one integrated system for selling online, accepting payments, and automating your billing. Providing best-in-class invoice and billing software for service businesses, PaySimple enables you to spend less time billing so you can get back to doing what you love. Payments can be made quickly through email invoices, automatic recurring billing, and through the mobile app on your phone.

Additional features include automated payment communications, data import/export, customized reporting and secure storage of customer account information for easy repeat transactions.

All backed by our Simply Amazing Support - here to make your life easier!

Features:

  • Calendar Management
  • Payment Processor
  • Scheduling

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Billing/Invoicing
  • Customer Management
  • Forecasting
  • History/Version Control
  • Payment Processor
  • Project Management
  • Data Export
  • Multi-User
  • Accounts Receivable

Summary:

  • Scheduling in 24/7 via our automated operation, saving time.

  • Vast improvement of capacity utilization (traffic during off-peak times).

  • Convenient, immediate booking on smartphones - any time.

  • Discover new providers if there is a need.

  • Directly book appointments any time without calling.

  • Quickly and easily modify appointments.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • Accept payments of all types

  • Automate your invoicing and billing

  • Sell your products and services online

  • Book appointments on any device

  • Securely store customer information

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Pricing:

  • Starting from: $49.95/month
  • Credit card required: No
  • Our most popular solution is the PaySimple Pro software which provides payment acceptance, recurring billing, online store, and a mini-customer database. There is additionally a PaySimple Enterprise solution with API Integrations and a dedicated account manager. There is also a free appointment/scheduling application (BookSimple) as well as other customized options depending on business needs.

    PaySimple offers a free 14 day trial. No credit card or commitment required.

PaySimple Pro

$49.95
unlimited user(s) / month
Included in plan:
  • Recurring Billing
  • POS system
  • Online Store
  • Automated Invoicing
  • Customer Database
  • Appointment Scheduling
  • Customized Payment Forms

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    Does this service offer an API?
  • Yes! Through PaySimple Enterprise, you get API integration along with multi-location support, a dedicated account manager, and all features of PaySimple Pro.

  • What is this service generally used for?
  • PaySimple is used to simplify billing and collection processes by enabling you to bill, collect and deposit all of your payments automatically. Our online store also allows you to automate the sales of your products and services.

  • Does this service offer guides, tutorials and or customer support?
  • Our online help center can be found at https://support.paysimple.com where you can find answers to common product questions, how-tos, and contact our support team.

  • Who are the main user groups of this service?
  • PaySimple is perfect for small to medium sized service-based businesses. With the ability to sell online, collect payments, schedule appointments, and manage customer data, all aspects of a business can be managed from the single platform.

Publisher:

Founded:
2014
Based in:
San Mateo
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Denver
Employees:
51-200
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses PaySimple Pro
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
US Based Business Processing USD
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