Compare Tappointment vs ParkMyCloud vs Freshdesk

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Crozscore:

64%
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100%
23%
interest falling

Crozscore:

77%
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100%
31%
interest rising

Crozscore:

85%
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79%
59%
no significant changes
Tappointment screenshot view 3 more ParkMyCloud screenshot view 4 more Freshdesk screenshot

Software Description:

Tappointment is an award winning, integrated life organizer that helps SMEs to easily optimize their capacity while increasing customer satisfaction.

Tailored to the 24/7 needs of service providers, Tappointment provides a highly efficient and effective time management automation solution, increasing utilization by 30%.

Advantages include:
-Ease of use (native mobile Apps (Android, iOS) with added web solution).
-Synchronized, automated real time bookings, notifications and reminders.
-Showing availability of both parties through the whole booking process.

Software Description:

ParkMyCloud is a SaaS platform that automatically identifies and eliminates public cloud resource waste, reducing spending by 65% or more think Nest for the cloud. AWS, Azure, Google Cloud, and Alibaba Cloud users such as McDonalds, Sysco, Unilever, Fox, and Sage Software have used ParkMyCloud to cut their cloud spending by millions of dollars annually. ParkMyCloud helps companies like these optimize and govern cloud usage by integrating cost control into their DevOps processes

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Calendar Management
  • Payment Processor
  • Scheduling

Features:

  • Password & Access Management
  • Data Export
  • Data Import
  • API
  • External Integrations
  • Batch Permissions & Access
  • Google Apps Integration
  • 2-Factor Authentication
  • Notifications
  • Scheduling
  • Multi-User
  • Analytics
  • Dashboard
  • Data Visualization

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

  • Scheduling in 24/7 via our automated operation, saving time.

  • Vast improvement of capacity utilization (traffic during off-peak times).

  • Convenient, immediate booking on smartphones - any time.

  • Discover new providers if there is a need.

  • Directly book appointments any time without calling.

  • Quickly and easily modify appointments.

Summary:

  • Operational Dashboard - Manage your cloud resources across multiple credentials, accounts, and regions in a single view.

  • Users & Teams - Govern user access and define permissions with role-based access controls.

  • Parking Recommendations - Manage and "park" cloud resources based on automated tagging analytics.

  • Reporting - View and download savings reports, organized by teams and credentials.

  • Public API - Easily integrate ParkMyCloud into your CI/CD processes for continuous cost control.

  • Policy Engine - Fully automate all aspects of your cost control processes using policy-based orchestration.

  • Single Sign-On - Add and govern users using SSO from ADFS, Active Directory, Centrify, Okta, OneLogin, or Ping Identity.

  • Notifications Notify users of ParkMyCloud updates & activities using email or slack.

  • Multi-Cloud Support for AWS/Azure/GCP in a single console.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Free

Free
Included in plan:
  • Unlimited instances
  • 1 Team
  • 5 Users
  • 1 CSP credential
  • Role-based Access Control
  • Utilization-Based Heatmaps
  • Start, Stop, & Snooze
  • Policy Engine
  • Tag-Based Parking Recommendations
  • Online Documentation

Basic

$2.00
per instance per month
Included in plan:
  • Unlimited Instances
  • 5 Teams
  • 10 Users
  • 3 CSP Credentials
  • All of Free Tier Features
  • Usage-Based Parking Recommendations (SmartParking)
  • API Access
  • Audit Logs
  • Reporting
  • Notifications
  • Email Support

Standard

$3.00
per instance per month
Included in plan:
  • Unlimited Instances
  • 10 Teams
  • 20 Users
  • 5 CSP Credentials
  • All of Basic Tier Features
  • Multi-Cloud (AWS, Azure, and GCP)
  • Database Parking (RDS)
  • SSO/SAML 2.0
  • Live Chat Support 9am-6pm ET

Enterprise


Included in plan:
  • Unlimited Instances
  • Unlimited Teams
  • Unlimited Users
  • Unlimited CSP Credentials
  • All of Standard Tier

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. ParkMyCloud allows for an unlimited number of users, organized in teams with customizable permissions.

  • Who are the main user groups of this service?
  • Cloud users: cloud architects, IT operations, development, and DevOps.

  • Does this service offer an API?
  • Yes. ParkMyCloud offers RESTful API access for customers.

  • What is this service generally used for?
  • Automated cost savings on AWS, Azure, and GCP cloud resources.

  • Does this service offer guides, tutorials and or customer support?
  • Yes - via our website.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
2014
Based in:
San Mateo
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Dulles
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ParkMyCloud
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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