Compare Tappointment vs Freshdesk vs e-School

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28%
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Software Description:

Tappointment is an award winning, integrated life organizer that helps SMEs to easily optimize their capacity while increasing customer satisfaction.

Tailored to the 24/7 needs of service providers, Tappointment provides a highly efficient and effective time management automation solution, increasing utilization by 30%.

Advantages include:
-Ease of use (native mobile Apps (Android, iOS) with added web solution).
-Synchronized, automated real time bookings, notifications and reminders.
-Showing availability of both parties through the whole booking process.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

e-School is a robust cloud-based enterprise resource planning (ERP) platform that combines the core functionalities of various systems into a single, comprehensive package, including Student Information System (SIS), Learning Management System (LMS), Billing, Examination, Attendance, Accounting, Payroll, Inventory, Library and SMS capabilities. The software is capable of servicing the needs of large, midsized, and small fast growing schools/colleges.

With e-School, users are able to select and implement specific modules that fit their programs. Whether you are running a small academy, managing a high school, or running a large university, e-School gives you specific solutions that cater to specific roles – Board Member, Principal, Controller, Teacher, Student, and Parent.

Features:

  • Calendar Management
  • Payment Processor
  • Scheduling

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • SCORM
  • Corporate/Business
  • External Integrations
  • Personal Learning
  • Multi-User
  • Video Courses
  • Scheduling
  • Employee Training
  • Data Export
  • Gamification
  • Data Import
  • Data Visualization
  • Document Comparison
  • Class Management
  • Student Registration

Summary:

  • Scheduling in 24/7 via our automated operation, saving time.

  • Vast improvement of capacity utilization (traffic during off-peak times).

  • Convenient, immediate booking on smartphones - any time.

  • Discover new providers if there is a need.

  • Directly book appointments any time without calling.

  • Quickly and easily modify appointments.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • School Management Software

  • Smart School Software

  • Learning Management System

  • Classroom Management System

  • Library Management System

  • School Management System

  • Online School Software

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Lite Core

$1.00
unlimited user(s) / year
Included in plan:
  • Student Information System (SIS)
  • Student Billing
  • Examination Management System (EMS)
  • Employee Attendance (Biometric sync)
  • SMS & Email Integration
  • Mobile App
  • General Reports

Premium Module

$4.50
unlimited user(s) / year
Included in plan:
  • All features of Core Modules
  • Pre-admission & CRM
  • Learning Management System (LMS)
  • Financial Accounting
  • Payroll & Inventory
  • Library Management
  • Web Portal (Teacher, Student and Parent)
  • Custom Reports

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2014
Based in:
San Mateo
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses e-School
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.
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