Compare Tappointment vs Bookedin vs Coztel

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About Tappointment

Tappointment is an award winning, integrated life organizer that helps SMEs to easily optimize their capacity while increasing customer satisfaction.

Tailored to the 24/7 needs of service providers, Tappointment provides a highly efficient and effective time management automation solution, increasing utilization by 30%.

Advantages include:
-Ease of use (native mobile Apps (Android, iOS) with added web solution).
-Synchronized, automated real time bookings, notifications and reminders.
-Showing availability of both parties through the whole booking process.

About Bookedin

Bookedin is an online appointment scheduling software for service industry professionals. It helps calm scheduling chaos, and drastically improves your customer service.

Say goodbye to endless phone calls, voicemails, and email chains. Set up online booking and get back to doing what you love.

 It reduces stress, saves you time, and improves your overall customer service.





FEATURES:

24/7 Online Booking:
Create a booking page with your services and available appointments in seconds! People can easily book online from their mobile phone, tablet or desktop. 



Online Appointment Scheduling
:
Schedule employees, equipment, rooms, etc. in your private calendar.



Payment Processing
:
Require a partial or full payment when they book or request payment later. Clients can pay by credit card, debit, or PayPal. You can even add a tipping option! All you need is a free PayPal account.



Android & iPhone App:

Manage your appointments, clients, availability, and almost all of your Bookedin business settings easily from your phone.



Client Management:

Track bookings, payment history, no-shows, and detailed client information and notes. 



Email & Text Reminders:
Automatically sends reminder text messages and emails. Clients can confirm their appointment, reschedule, cancel, or pay directly within the message. (Text reminders available in USA & Canada only.)

Custom Booking Form Fields
:
Request custom information when clients book online. Perfect for getting to know new clients, or collecting specific details for each booking.



Company Branding:**

Add your company logo or profile photo, and customize your colors. 



Two-Way Calendar Sync
:
Sync appointments with Google, Outlook.com, iCloud, Office365, Microsoft Exchange.



Social & Website Integrations
:**
Let clients and customers book appointments on your Facebook page, Instagram or directly on your website.

Staff Notifications:

Instantly notifies you or your staff when a new booking is made via email or the mobile app notifications.

Multiple User Logins:
**
Create unique user accounts to control what your staff can and can't access.



Dedicated Support:

Friendly and prompt email support.  



Secure & Reliable:**
Lightning fast, reliable and secure. Bookedin backs up your data continuously and stores it privately. 



About Coztel

Coztel is a leading call center software which provides outbound, inbound and blended all types of calls with perfect results in the department of sales and marketing for any country. It is a complete solution for call centers including Hosted pbx, predictive dialer, power dialer, preview dialer and voice broadcasting. It leads you to connect with your customers with E-mails, SMS, Web Chat, Live Chat, and Social Media. It also can be integrated with market’s leading CRMs. You can get benefit from its 24/7 perfect services.

Features

  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Time Management

Features

  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Time Management

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Comparative Reporting
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response

Summary

  • Scheduling in 24/7 via our automated operation, saving time.

  • Vast improvement of capacity utilization (traffic during off-peak times).

  • Convenient, immediate booking on smartphones - any time.

  • Discover new providers if there is a need.

  • Directly book appointments any time without calling.

  • Quickly and easily modify appointments.

Summary

  • Online appointment scheduling for you and your clients.

  • Automatic email & text message reminders

  • Collect payments via PayPal or credit card (Visa, Mastercard, AMEX, Discover)

  • Easily share with clients (Facebook, Instagram, Email, etc.)

  • Client tracking database, booking history, notes

  • Add appointment booking calendar to your website

  • 2-way sync with your personal calendar (Google, iCloud, Outlook, Office365, Microsoft Exchange)

  • Create logins for your team and give them different levels of permissions

  • Create custom form fields for booking and custom email reminders.

  • Data is private, secure & continuously backed up to the cloud

Summary

    No key features associated with this application.

Pricing

Free Plan

Free
Included in plan:
  • 5 bookings per month
  • Email reminders
  • Mobile apps
  • Custom form fields
  • Custom email reminders
  • Add your business logo & color
  • Online booking & scheduling
  • Web & social integrations

Professional Plan

$20.00
1 user(s) / month
Included in plan:
  • Payment processing
  • Plus all features from the free plan...
  • Recurring appointments
  • Text message reminders
  • 2-way calendar sync
  • Unlimited bookings

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • Any small business who books appointments with their clients or customers. For example:

    • Home services businesses
    • Tax and financial consultants
    • Barber shops
    • Hair and beauty salons
    • Tattoo and piercing shops
    • Massage therapy
    • Photographers
    • Spas
    • Chiropractors
    • Estheticians
  • What platforms does this service support?
    • Web app (log in via chrome, firefox, safari, Internet Explorer, etc)
    • iPhone app
    • Android app
  • Does this service integrate with any other apps?
    • integrates with your personal calendar (Google, iCal, Outlook, Office365, Microsoft Exchange)
    • add a "book now" button to Facebook
    • add online booking to Instagram
    • Connect to your PayPal and start getting paid online (clients can pay using PayPal, Visa, Mastercard, AMEX, Discover
    • embed a booking calendar or button on any website (WIX, squarespace, WordPress, Weebly, etc)
    • Add a "book online" link to your Google My Business listing (appears in Google maps)
  • What are some applications this service is commonly used in tandem with?
    • Mailchimp
    • Quickbooks
    • Online waivers
    • POS swipe terminals
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, unlimited user logins come with all plans. You can give different levels of permission depending on how much access you want to give each staff member.

  • What is this service generally used for?
  • Online appointment booking and scheduling for small businesses in the service industry.

  • Does this service offer an API?
  • Not at this time.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there is a help site with tutorials, videos, and free email support.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
2014
Based in:
San Mateo
Employees:
2-10
Likes:
Followers:
576

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Manchester
Employees:
2-10
Likes:
Followers:

Other

Regional Restrictions:
No restrictions.

Other

Who uses Bookedin
  • Personal
  • Freelance
  • Startups
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
Available in: United States, Canada, United Kingdom, Ireland, Australia, New Zealand.

Other

Who uses Coztel
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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