Compare Tappointment vs Freshdesk vs Appoint.ly

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Crozscore:

64%
what is this?
100%
23%
interest falling

Crozscore:

85%
what is this?
79%
59%

Crozscore:

78%
what is this?
95%
34%
no significant changes
Tappointment screenshot view 3 more Freshdesk screenshot Appoint.ly screenshot view 1 more

Software Description:

Tappointment is an award winning, integrated life organizer that helps SMEs to easily optimize their capacity while increasing customer satisfaction.

Tailored to the 24/7 needs of service providers, Tappointment provides a highly efficient and effective time management automation solution, increasing utilization by 30%.

Advantages include:
-Ease of use (native mobile Apps (Android, iOS) with added web solution).
-Synchronized, automated real time bookings, notifications and reminders.
-Showing availability of both parties through the whole booking process.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

No back-and-forth emails, no double booking and only a few seconds to schedule an appointment with you. The idea is simple: you create your calendar, set your availability and then share it with your clients or co-workers, who can easily schedule an appointment. Thanks to the integration with all major calendars and time-zone synchronization, we can be sure that everything goes smoothly.

Features:

  • Calendar Management
  • Payment Processor
  • Scheduling

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Application Tracking
  • Lead Management
  • Customer Management
  • Contact Management
  • API
  • Email Integration
  • External Integrations
  • Scheduling
  • Calendar Management
  • Multi-User
  • Notifications
  • Google Apps Integration

Summary:

  • Scheduling in 24/7 via our automated operation, saving time.

  • Vast improvement of capacity utilization (traffic during off-peak times).

  • Convenient, immediate booking on smartphones - any time.

  • Discover new providers if there is a need.

  • Directly book appointments any time without calling.

  • Quickly and easily modify appointments.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • A simple appointment scheduling tool.

  • Time zone synchronization.

  • Online calendars connection.

  • Pretty layout.

  • Time saving!

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Basic Plan

Free
Included in plan:
  • One click meeting scheduling
  • Personalized intro messages
  • Email notification for both parties
  • Unlimited number of appointments
  • Security
  • Up-to-date availability based on what you have in your calendar
  • Automatic appointments creation in integrated calendar service
  • Time zone synchronization
  • Manual availability settings
  • Automatic reminders about the appointments
  • Adjustable time-slots
  • No ads
  • Email reminders for you and your guest

Pro Plan

$10.00
1 user(s) / month
Included in plan:
  • All features from Basic Plan
  • Team dashboard (charts, reports, statistics)
  • Unlimited appointment types

Pro Plan

$96.00
1 user(s) / year
Included in plan:
  • All features from Basic Plan
  • Unlimited appointment types
  • Team dashboard (charts, reports, statistics)

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    What is this service generally used for?
  • Scheduling appointments
    Managing calendars
    Saving time

  • What are some applications this service is commonly used in tandem with?
  • Google Calendar
    iCal
    Outlook
    other

  • Who are the main user groups of this service?
  • Everyone who wants to automate appointments scheduling and save a lot of time. Appoint.ly is used by marketing agencies, teachers, HR teams, CEOs, sport trainers and more!

  • Does this service offer guides, tutorials and or customer support?
  • Yes, of course!

  • Does this service offer an API?
  • Yes.

  • What platforms does this service support?
  • It is a web-based tool so you can use it on all platforms.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

Publisher:

Founded:
2014
Based in:
San Mateo
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
2-10
Likes:
169
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Appoint.ly
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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