Compare TalkToUsers vs Uservoice vs Qualtrics Customer Experience

More Information More Information More Information

Crozscore:

86%
what is this?
79%
60%

Crozscore:

91%
what is this?
89%
57%
interest falling
TalkToUsers screenshot view 2 more Uservoice screenshot view 1 more Qualtrics Customer Experience screenshot

Software Description:

TalkToUsers is a point and click feedback tool that allows your users to quickly and easily tell you what they’re thinking, or what’s stopping them from completing a transaction.

TalkToUsers lets you ask the right questions at the right time, without distracting your customer from your flow. It is designed to make e-commerce and web design feedback smarter.

The TalkToUsers platform replaces annoying email and survey feedback that users tend to avoid. The system allows you to see your site through your users’ eyes by taking a screenshot of the user’s screen, so you see exactly what they saw when they were leaving feedback. All feedback received through TalkToUsers is stored in one place and can be integrated into your CRM system.

Software Description:

All-in-one product management platform makes it easy to collect feedback, prioritize features and nail product releases. The scaleable Uservoice engagement platform puts customers at the heart of every interaction - ensuring every stakeholder for your business is engaged and, ultimately, happy.

Software Description:

Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started!

Features:

Features:

  • Analytics
  • Customer Management
  • Social-Media Integration
  • Email Integration

Features:

  • Third-Party Plugins/Add-Ons
  • Data Export
  • Email Integration
  • Contact Management
  • External Integrations
  • Analytics
  • Net Promoter Score
  • Dashboard
  • Data Import
  • Data Visualization
  • Notifications
  • Multi-User
  • API
  • Customer Management

Summary:

  • Point and click feedback: Let your users quickly and easily tell you what they’re thinking about your site.

  • Ask the right questions at the right time: Say goodbye to annoying email support or asking your users to fill out surveys. Ask them questions at the exact point you’re curious about.

  • See your site through your users’ eyes: TalkToUsers takes a screenshot of the users' screen, so you see exactly what they saw when they were leaving feedback. All feedback is in one place on a customisable dashboard, and can be intergrated into your CRM.

Summary:

  • Award-winning UI: Give your customers the best possible customer support experience with a simple, personalized interface

  • Complete Platform Support: Web? iOS? Android? Wherever your customers are, UserVoice provides a native experience

  • Personal Relationships, not ID Numbers: Using simple straightforward emails without long ID numbers, customers communicate directly with real people, not a complex ticketing system

Summary:

    No key features associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Qualtrics Customer Experience is primarily used by market researchers, customer service leaders and CX executives.

  • Does this service offer guides, tutorials and or customer support?
  • Yes we offer 24/7 customer support over the phone as well as chat and email support during business hours.

    We also have a entire support site to offer detailed guides to our features.

  • What platforms does this service support?
  • Qualtrics Customer Experience is primarily used to monitor, respond, and improve the customer journey and incorporate feedback and recommendations into business decisions.

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
    • Salesforce
    • Marketo
    • Tableau
    • Adobe Analytics
    • Slack

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
11

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
37.8k
Followers:
35.2k

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Qualtrics Customer Experience
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Irish, Spanish, Portuguese, Italian, French, German, Japanese
Regional Restrictions:
No restrictions.
Back to top