Compare TalkToUsers vs Survio vs Customer.io

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Crozscore:

86%
what is this?
81%
44%
interest falling

Crozscore:

89%
what is this?
90%
51%
interest falling
TalkToUsers screenshot view 2 more Survio screenshot view 1 more Customer.io screenshot

Software Description:

TalkToUsers is a point and click feedback tool that allows your users to quickly and easily tell you what they’re thinking, or what’s stopping them from completing a transaction.

TalkToUsers lets you ask the right questions at the right time, without distracting your customer from your flow. It is designed to make e-commerce and web design feedback smarter.

The TalkToUsers platform replaces annoying email and survey feedback that users tend to avoid. The system allows you to see your site through your users’ eyes by taking a screenshot of the user’s screen, so you see exactly what they saw when they were leaving feedback. All feedback received through TalkToUsers is stored in one place and can be integrated into your CRM system.

Software Description:

Survio offers a very effective and simple way for the creation of custom questionnaires. To create questionnaire is possible independently or with the use of ready-made templates from different areas.

Surveys can be placed on your website or shared via social networks or email. There is also the possibility to distribute the questionnaire through a panel of respondents from all over the world. The service of automatic analysis of the acquired data is very convenient. Users get the statistical analysis results in tables and graphs. Results are possible to share e.g. in the workplace or with public.

In addition to the easy creation of questionnaires, the quality and clarity of outputs and the overall user-friendliness of Survio there is also a 24/7 user support available via e-mail.

Software Description:

Customer.io is a technology company changing the way businesses interact with their customers.

We allow you to send emails to people based on how they use your app.

We track user behavior, and use techniques pioneered by Google to identify the "needle in a haystack" in big sets of data. We then send emails and track how they influence user behavior.

Features:

Features:

  • Data Export
  • Email Integration
  • Dashboard
  • Data Visualization

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Summary:

  • Point and click feedback: Let your users quickly and easily tell you what they’re thinking about your site.

  • Ask the right questions at the right time: Say goodbye to annoying email support or asking your users to fill out surveys. Ask them questions at the exact point you’re curious about.

  • See your site through your users’ eyes: TalkToUsers takes a screenshot of the users' screen, so you see exactly what they saw when they were leaving feedback. All feedback is in one place on a customisable dashboard, and can be intergrated into your CRM.

Summary:

  • Survey dashboard statistics

  • 70+ modern pre-built survey designs

  • 19 question types

  • Built-in professional survey templates

  • Multimedia in questions

  • Export blank survey to PDF (print)

  • Real-time charts & graphs

  • 24/7 e-mail support

  • Report with summary results

  • E-mail invitation

Summary:

  • Create segments from any data.

  • Send the right messages at the right time.

  • Customer.io captures on-site and in-app behavior to build profiles of every single sign up.

  • See how people are using your app. You'll have a view of activity for every person in the system.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No

  • What is this service generally used for?
  • For creating a survey.

  • Does this service offer an API?
  • No

  • What platforms does this service support?
  • Software as a service

  • Does this service integrate with any other apps?
  • No

  • Who are the main user groups of this service?
  • Survio is designed especially for small and medium-sized enterprises (SMEs). The service is also suitable for all who need to prepare their own questionnaires: offices, schools, students, non-profit organizations, etc. However, more and more often is Survio chosen by large, international corporations.

  • What are some applications this service is commonly used in tandem with?
  • Microsoft Excel or SPSS.

  • Does this service offer guides, tutorials and or customer support?
  • 24/7 user support available via e-mail, plus guides are available on web and on blog.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
11

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.55k
Followers:
1.06k

Publisher:

Founded:
2012
Based in:
Portland
Employees:
11-50
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Survio
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, French, German, Dutch, Czech, Slovak, Swedish, Spanish, Polish, Portuguese, Italian, Hungarian, Norwegian, Russian
Regional Restrictions:
No restrictions.

Other:

Who uses Customer.io
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.
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