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Software Description:

Syslink Xandria simplifies the management of large scale SAP landscapes. With nearly 20 year delivering SAP system solutions to IT service providers and enterprises globally we know what it takes to provide complete control of complex systems. Whether on-premise or cloud, we pair in-depth SAP monitoring automation with robust yet simple to use solutions —allowing our customers to optimize complex SAP systems performance, offer new services, reduce operational cost, and ensure compliance and productivity.
Syslink Xandria at a Glance
* Automate instant and long-term health check of complex multi-tenants SAP landscapes.
* Reacts and inform on any deviation of functional or business environment
* Monitor business processes End-to-end - easily detect root-cause before they escalate
* Visibility and insights into the health and operation of one or many SAP ecosystems
* Fixes inefficiencies in SAP monitoring – saving resources, costs and time
* Automate SLA reporting, monitoring and forecasting

Why Choose Syslink Xandria?*
This all-in-one solution benefit your business allowing you to
* Differentiate your services by offering new and innovate new services.
* Reduce costs by dramatically decreasing the amount of time spent on mundane actions
* Better use of existing resource to focus on solving problems or implementing new services while saving software and hardware costs
* Ensure the business’ security and compliance and shorten time to audit readiness.
* Simple (and fast) to install solution that is easy to use and increase employees satisfaction

Software Description:

Have you ever tried to buy a product online and could not check out? Quantum Metric fixes this.

Quantum Metric simplifies discovery of digital customer struggle. With the unique perspective of quantifying revenue impact, Quantum Metric helps enterprises identify and prioritize customer experience improvements. Applying Machine Intelligence to advanced behavioral and predictive analytics, Quantum Metric provides insights in minutes that traditionally required hours of data science.

Software Description:

The Avi Vantage Platform delivers automated application services including load balancing, application analytics, predictive autoscaling, and security for on-premises or public cloud applications. The platform is built on software-defined principles, runs on commodity x86 servers, VMs, or containers, and matches the automation and self-service goals of modern enterprises. Avi Vantage is comprised of a centralized Avi Controller and distributed elastic Service Engines that are automatically scaled up and down by the Avi Controller as needed.

Features:

  • SAP Integration
  • Forecasting
  • Data Visualization
  • Third-Party Plugins/Add-Ons
  • Password & Access Management
  • Customer Management
  • Batch Permissions & Access
  • External Integrations
  • Multi-User
  • Notifications
  • Data Import
  • API
  • Data Export

Features:

  • Analytics
  • Dashboard
  • Multi-User
  • Keyword Tracking
  • Multi-Site
  • Notifications
  • Link Tracking
  • Referral Tracking
  • Data Import
  • Data Visualization
  • Conversion Tracking
  • API
  • Data Export
  • External Integrations
  • A/B Testing

Features:

  • External Integrations
  • API

Summary:

  • SAP system monitoring

  • SAP predictive resource planning

  • SAP Business Service Management (BSM)

  • SAP Landscape management

  • SAP audit readiness and assured compliance

  • SAP dahboard

  • SAP automated daily and custom checks and reporting

  • SAP Security

  • SAP automated daily and real-time checks

Summary:

  • Upgrade your customer experience seamlessly.

  • Simple configuration, automatic analysis. It just works.

  • Increase conversions, loyalty, and retention.

  • Knowing the right questions can lead to great answers. But who has the time to do their job and be a 24/7 data scientist?

  • Quantum Metric employs machine intelligence to analyze your customers in thousands of different segments, looking for struggle and opportunities.

  • Don't rely only on predetermined metric's and alerting. Let Quantum Metric be your 24/7 data scientist, scanning for user struggle.

  • Quantum Metric's session replay is the most advanced replay engine. You'll be able to view a session exactly how your customer experienced it.

  • We go above and beyond in order to ensure that you never have to worry about our infrastructure or network security.

Summary:

    No key features associated with this application.

Proof of Value

Free
Included in plan:
  • Full test of Enterprise Features

Enterprise

$5,500.00
per Million Sessions per Month
Included in plan:
  • Full Enterprise Suite

Free Trial

Free
Included in plan:
  • Full-featured software load balancers on VMs, bare metal, or in containers.
  • Single point of control for distributed load balancers.
  • Pinpoint analytics and visibility into application performance.
  • Predictive autoscaling of load balancers and applications.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, included in the price, remote or on-site support.
    Our team is the best you've ever met. They will make sure that the product is used in the best way for your organization and will be there for you whenever needed

  • What platforms does this service support?
  • SAP - all of its components (everything that runs on Netweaver), servers, databases, HANA, third party apps

  • What is this service generally used for?
  • SAP systems management, monitoring and analysis. SAP Basis teams use it to ensure the health and prevent SAP system failures.

  • Does this service integrate with any other apps?
  • SAP
    Ticketing and support systems as well as any system that offer RESTful API

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is build to work for large companies as well as managed service providers (MSPs) and hosting companies, providing an elaborate access list and team permissions as well as escalation process.

  • What are some applications this service is commonly used in tandem with?
  • SAP, SAP HANA, ServiceNow

  • Who are the main user groups of this service?
  • Enterprises who uses and manage their SAP system, or MSPs and hosting companies who manage SAP systems

FAQs:

    Who are the main user groups of this service?
  • Cross-Business users, including:
    * Marketing
    * User Experience / User Design
    * T / DevOps
    * Senior Management
    * Finance / Fraud Detection

  • Does this service integrate with any other apps?
  • A/B/n solutions as well as Survey/Opinion solutions are integrated with Quantum Metric, for example:
    * Qualtrics, OpinionLabs
    * Oracle Maxymiser

  • What platforms does this service support?
    • All Web Platforms, across desktop, mobile and tablet.
    • Native Mobile applications on iOS and Android
  • Does this service offer guides, tutorials and or customer support?
  • On online Knowledge Base is available with direct access to Customer Support.
    A dedicated Account Manager and Client Success teams are assigned to each key customer.

  • What is this service generally used for?
  • Identify where your site or application is losing revenue due to a bad customer experience. Immediate actionable insights are provided to indicate precisely where the issues are occurring and how to correct them.

    Ongoing UI/UX design reviews based on the identifying where customers struggle on your site or application.

    Customer Service has a direct view into what a customer experienced, purchases or viewed on a site or application. This provides for rapid resolution to customer complaints or disputes.

    Senior Management has a live view on the status of the online business, and highlights of changes based on the sites historical performance.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple roles are available to assign the relevant permissions across teams, for example:
    * Customer Support
    * Administrators
    * Standard Users, etc.

  • What are some applications this service is commonly used in tandem with?
  • A/B/n testing solutions easily integrate to Quantum Metric to provide additional segmentation. Using Quantum Metric, the A/B/n tests can be easily evaluated for customer struggle or frustration, as well as conversions and customer journey metrics.

    Net Promoter Score and Customer Effort Score solutions, like Qualtrics, provide a unique segmentation within Quantum Metric.

  • Does this service offer an API?
  • A REST API is available for exporting data from Quantum Metric into 3rd party solutions.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • MULTI-TENANCY ARCHITECTURE

    All management functions of the Avi CADP, whether via CLI, GUI, or API are done via the Controller. The Controller is logically partitioned for each tenant.

    By default, each tenant will have its own dedicated micro-load balancers, called Service Engines. The tenant can configure high availability settings desired for each application. Should the Service Engines experience an issue, such as resource constraint or a complete crash, there is no impact to other tenants.

  • What are some applications this service is commonly used in tandem with?
  • Web Application Firewalls.

  • What is this service generally used for?
    • Delivering applications faster
    • Control Capex spend on infrastructure and ADCs
    • Get ready for an app-centric future on public and hybrid clouds
    • Lowers TCO up to 80%, supports any private/public cloud
  • What platforms does this service support?
    • x86 servers
    • VMs
    • Containers
    • OpenStack
  • Does this service offer an API?
  • Avi Networks has built the Avi Vantage platform on 100% REST API's.

  • Who are the main user groups of this service?
    • IT / Network Administrators
    • Applications Owners / DevOps
    • Network Engineers
    • Managers / Directors of Infrastructure
    • Cloud Architects
  • Does this service offer guides, tutorials and or customer support?
  • Avi Networks have both a knowledge base and resource center on our website.

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Other:

Who uses Syslink Xandria
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English, Spanish, German
Regional Restrictions:
No restrictions.

Other:

Who uses Quantum Metric
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Avi Vantage
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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