Compare Syslink Xandria vs CloudCherry vs Pulseway

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65%
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100%
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Crozscore:

79%
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80%
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Syslink Xandria screenshot view 4 more CloudCherry screenshot Pulseway screenshot view 2 more

Software Description:

Syslink Xandria simplifies the management of large scale SAP landscapes. With nearly 20 year delivering SAP system solutions to IT service providers and enterprises globally we know what it takes to provide complete control of complex systems. Whether on-premise or cloud, we pair in-depth SAP monitoring automation with robust yet simple to use solutions —allowing our customers to optimize complex SAP systems performance, offer new services, reduce operational cost, and ensure compliance and productivity.
Syslink Xandria at a Glance
* Automate instant and long-term health check of complex multi-tenants SAP landscapes.
* Reacts and inform on any deviation of functional or business environment
* Monitor business processes End-to-end - easily detect root-cause before they escalate
* Visibility and insights into the health and operation of one or many SAP ecosystems
* Fixes inefficiencies in SAP monitoring – saving resources, costs and time
* Automate SLA reporting, monitoring and forecasting

Why Choose Syslink Xandria?*
This all-in-one solution benefit your business allowing you to
* Differentiate your services by offering new and innovate new services.
* Reduce costs by dramatically decreasing the amount of time spent on mundane actions
* Better use of existing resource to focus on solving problems or implementing new services while saving software and hardware costs
* Ensure the business’ security and compliance and shorten time to audit readiness.
* Simple (and fast) to install solution that is easy to use and increase employees satisfaction

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Pulseway is an IT management software that gives you instant alerts and complete control over all your workstations, servers and applications. Available across any mobile platform (native mobile apps) or any web browser, the Pulseway Dashboard offers complete visibility of all your systems from a central place. Instant alerts notify you the moment something goes wrong, either by push notification or via email. Take instant action and resolve issues straight from your smartphone or tablet, without having to open your computer.

Features:

  • SAP Integration
  • Forecasting
  • Data Visualization
  • Third-Party Plugins/Add-Ons
  • Password & Access Management
  • Customer Management
  • Batch Permissions & Access
  • External Integrations
  • Multi-User
  • Notifications
  • Data Import
  • API
  • Data Export

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Features:

  • Application Tracking
  • Analytics
  • Billing/Invoicing
  • Dashboard
  • Project Management
  • Scheduling
  • API
  • Chat
  • Inventory Tracking

Summary:

  • SAP system monitoring

  • SAP predictive resource planning

  • SAP Business Service Management (BSM)

  • SAP Landscape management

  • SAP audit readiness and assured compliance

  • SAP dahboard

  • SAP automated daily and custom checks and reporting

  • SAP Security

  • SAP automated daily and real-time checks

Summary:

    No key features associated with this application.

Summary:

  • Server, workstation and application monitoring and management

  • Instant notifications via Push Notifications or Email

  • Complete control from any smartphone or tablet

  • Remote Desktop

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

Pricing:

  • Starting from: $1.34/month
  • Credit card required: No
  • Professional Plan ($ 1.34 A SYSTEM / MONTH): Starts from one end point; One user account; One concurrent remote desktop session


    Enterprise Plan ($ 1.74 A SYSTEM / MONTH): Dedicated Server; Starts from 50 end points; Multi-user management (Multiple user accounts for a collaborative environment); Multiple concurrent remote desktop sessions; Audit log and complete user traceability

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, included in the price, remote or on-site support.
    Our team is the best you've ever met. They will make sure that the product is used in the best way for your organization and will be there for you whenever needed

  • What platforms does this service support?
  • SAP - all of its components (everything that runs on Netweaver), servers, databases, HANA, third party apps

  • What is this service generally used for?
  • SAP systems management, monitoring and analysis. SAP Basis teams use it to ensure the health and prevent SAP system failures.

  • Does this service integrate with any other apps?
  • SAP
    Ticketing and support systems as well as any system that offer RESTful API

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is build to work for large companies as well as managed service providers (MSPs) and hosting companies, providing an elaborate access list and team permissions as well as escalation process.

  • What are some applications this service is commonly used in tandem with?
  • SAP, SAP HANA, ServiceNow

  • Who are the main user groups of this service?
  • Enterprises who uses and manage their SAP system, or MSPs and hosting companies who manage SAP systems

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

FAQs:

    What platforms does this service support?
  • iOS, Android, Windows and Windows Phone.

  • Does this service offer multi-user capability (e.g. teams)?
  • Pulseway offers multiple user accounts with its Enterprise plan. Giving you a complete collaborative environment.

  • Does this service offer guides, tutorials and or customer support?
  • Pulseway offers user manuals, guides, customer support and a community forum.

  • Who are the main user groups of this service?
  • IT departments, IT consultants, Managed Services Providers and System Administrators.

  • What is this service generally used for?
  • To remotely monitor and management servers, computers and applications.

  • Does this service integrate with any other apps?
  • Pulseway integrates with Slack. Additionally Pulseway has integrations with Pagerduty, Zendesk, Autotask, ESET and StorageCraft.

  • Does this service offer an API?
  • Using the REST API or the Cloud API you can monitor and control all your applications. It's easy to integrate, all you need to do is write just a few lines of code for the application instances to appear in your list of monitored systems.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
1.24k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
7.81k
Followers:
4.45k

Other:

Who uses Syslink Xandria
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, German, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses Pulseway
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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