Compare Synthetix vs ExpressPigeon vs Applozic

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59%
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29%
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Crozscore:

72%
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39%
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Crozscore:

77%
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31%
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Synthetix screenshot view 3 more ExpressPigeon screenshot view 3 more Applozic screenshot view 2 more

Software Description:

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

Software Description:

ExpressPigeon is a best in class email marketing system for sending transactional and targeted email communications to opted-in audiences.

ExpressPigeon provides advanced tools for the creation of professional email newsletters, subscription forms, autoresponders and engagement reports.

There is no longer a need for long time-consuming coding to prepare your transactional messages. Use ExpressPigeon's easy to use editor instead. It simplifies maintenance of relationships with customers and/or communities.

Software Description:

The ideology behind Applozic is to help online businesses:

  • Gain more User Engagement & Retention by restricting User's migration to external collaboration platforms.
  • Get Real Time Customer Data and insights.
  • Save Development & Infrastructure overhead and reduce recurring Maintenance Cost.

Applozic can power any app with Real Time Chat and Messaging features, in a way such that one can build WhatsApp like functionality within any Mobile and Web app in no more than 30 minutes. We support various Enterprise-grade features, the most notables ones being:
1. IP-Based Audio/Video Calls
2. Bot-Human Integration
3. One-to-One & Group Chat
4. In-App Messaging & Push Notification
5. Cross Application Chat and many more.

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Features:

  • Conversion Tracking
  • Email Integration
  • Data Export
  • External Integrations
  • Data Import
  • Contact Sharing
  • Audience Targeting
  • Brand Management
  • API
  • A/B Testing
  • Contact Management
  • Multi-User
  • Data Visualization
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Customer Management
  • Dashboard
  • Scheduling
  • Analytics
  • SEO
  • Link Tracking

Features:

  • Project Management
  • File Sharing
  • File Transfer
  • Multi-User
  • External Integrations
  • Dashboard
  • Chat
  • Notifications
  • API
  • Data Export

Summary:

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

Summary:

    No key features associated with this application.

Summary:

  • Chat & Messaging SDK for Mobile & Web Apps

  • Full Stack Cloud Based Plug & Play Communication Widget

  • White Label WhatsApp for Enterprises

Pricing:

  • Starting from: $9.99/month
  • Credit card required: N/A
  • For more pricing options and additional subscribers please visit our website

Free

Free
Included in plan:
  • 0 - 500 subscribers
  • 1000 total emails

Package 1

$9.99
1 server(s) / month
Included in plan:
  • 0 - 500 subscribers
  • Unlimited total emails

Package 2

$12.99
1 server(s) / month
Included in plan:
  • 501 - 1000 subscribers
  • Unlimited total emails

Package 3

$19.99
1 server(s) / month
Included in plan:
  • 1001 - 2500 subscribers
  • Unlimited total emails

Scale (Enterprise)

$0.00
Custom Pricing
Included in plan:
  • Dedicated Hosting

Basic

Free
Included in plan:
  • 1000 Monthly Active Users
  • Support EST 9-5 pm
  • Shared Hosting

Launch

$99.00
unlimited user(s) / month
Included in plan:
  • 25000 Monthly Active Users
  • Support EST 9-5 pm
  • Shared Hosting

Growth

$399.00
unlimited user(s) / month
Included in plan:
  • 100,000 Monthly Active Users
  • Support 24*7
  • Shared Hosting

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • Android
    iOS
    Phone Gap
    Ionic
    Platform APIs
    Web

  • Does this service offer guides, tutorials and or customer support?
  • Yes it does.

  • What are some applications this service is commonly used in tandem with?
  • Applozic is a standalone Messaging platform and works independently. It just needs to be integrated in the required application.

  • What is this service generally used for?
  • The primary aim is to increase Customer Engagement by providing users a communication layer above the core offering. Hence all User to User conversation takes place within the app, preventing user's migration to external collaboration platforms.

  • Does this service offer an API?
  • Yes it does.

  • Who are the main user groups of this service?
  • Any application that sees the scope of two-way communication between any set of users (A2P or P2P) can use Applozic, to build the platform to facilitate the same. Primarily our clientele includes businesses from multiple industries esp:
    * Online Marketplaces
    * EdTech Portals
    * Social Media
    * Dating & Gaming Apps
    * Classified Portals and many more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes it does.

  • Does this service integrate with any other apps?
  • It can be integrated with any app.

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
53
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Palo Alto
Employees:
11-50
Likes:
5.7k
Followers:
2.56k

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ExpressPigeon
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Regional Restrictions:
No restrictions.

Other:

Who uses Applozic
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.
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