Compare Synthetix vs Vectr vs Cugic

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Crozscore:

54%
what is this?
29%
interest falling

Crozscore:

86%
what is this?
88%
50%
interest rising

Crozscore:

68%
what is this?
92%
21%
interest falling
Synthetix screenshot view 4 more Vectr screenshot Cugic screenshot

Software Description:

A complete suite of attractive, integrated customer contact tools

Refine your online customer service into exceptional customer experiences with the suite of our unique online customer contact tools with comprehensive reporting, analytics and editorial control.

Self-Service Cloud
A natively developed suite of self-service digital channels within a single customer experience platform. Proactively present customers with the information they need at each stage of their online journey.

Contact Centre Cloud
Scalable and reliable cloud-based, customer service contact centre technology without the need for labour intensive IT interference, which helps deliver value at every user interaction.

All Synthetix services are cloud first and Software as a Service (SaaS), delivering customer service solutions to all customer touchpoints across both public and private sectors.

The Synthetix suite of customer contact technology integrate with most popular CRM systems (e.g. Salesforce), contact centre platforms, agent desktops and customer service channels

Software Description:

Vectr is a free collaborative vector graphics editor, for both web & desktop, that aims to help everyone create vector graphic designs easily and intuitively, using its simple yet powerful web and desktop cross-platform tool. It doesn’t matter whether you’re a seasoned pro, or just getting your feet wet in design for the first time — you’ll be up and running in no time flat.

Vectr is #Powerful, Yet #Free and #Simple

The most active users of Vectr are currently not designers but software engineers, project managers, bloggers and social media specialists — those in need to deal with graphic editing in their everyday work and can’t afford to waste time/money for overcomplicated paid tools.

With this launch we are introducing a bunch of new features and updates:
- Rebuilt / revamped UI
- Better layer hiding / locking
- Improved pen tool
- New desktop logo
- Crushed ~100 bugs

Vectr is #Social

Designing is a social activity — people love sharing what they’ve created and want to receive immediate feedback. Vectr understands this, which is why Vectr users are able to post their projects directly to Facebook or Twitter with a unique URL that allows others to edit the copy of the project as their own, and why over the coming year we’ll be building social collaboration directly into the editor.

Vectr is not only completely free, but also one of the only editors available which are cross-platform — on the web or as a desktop download — on Mac, Windows, Chromebook, or Linux. Up to now, most of these platforms were stuck without alternatives to Adobe’s bloated/complicated products.

Vectr is #Ambitious

For the past year, Vectr’s been updated regularly every two weeks since our “accidental beta” last September. As you’ll see in Vectr’s Open Roadmap, we’ve got some big plans over the coming year, including:

Built-in Marketplace & Community — create, share, or sell designs assets with others on the platform.

Google-docs Style Collaboration — Vectr’s a real-time, collaborative graphics editor. It’s like Google-docs, except that it also supports some offline editing if you’re ever without a connection. We’ll ship this tech later this year, but it’s mostly built so we’d be happy to demo it if you’re interested!

Built-In Version Control — no more threads of email attachments with “designversion1”, “designversion2”. Just send someone a link to your Vectr document, and you can view every version of that design in one place.

Software Description:

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Features:

  • Vector File Support

Features:

  • File Sharing
  • Customer Management
  • External Integrations
  • Dashboard
  • Contact Management
  • Batch Permissions & Access
  • Multi-User
  • Chat
  • Notifications
  • Lead Management

Summary:

  • Deliver automated responses across every customer touch point

  • Optimise your customers’ online experience

  • Differentiate your brand and make customers feel special when they engage

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • APIs - Comprehensive APIs for building online customer service integrations

  • Email Management / Dynamic Web Forms - Automatically allocate emails to capture or deflect customer emails

Summary:

  • Free Vector Graphics Software

Summary:

    No key features associated with this application.

Lite

Free
Included in plan:
  • 1 Agent Account
  • 30-day Chat History
  • Embedded Chat Window
  • 1 Concurrent Chat

Professional

$10.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Unlimited Agent Accounts
  • Department Wise Categorization
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization

Enterprise

$18.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • API Integration
  • Unlimited Agent Accounts
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization
  • Basic Chat Stats

Enterprise Plus

$37.00
1 user(s) / month
Included in plan:
  • Real-Time Monitoring
  • Unlimited Chat History
  • Unlimited Chats
  • Custom Logo In Chat Window
  • Widget Unbranding
  • Agent Activity
  • Unlimited Agent Accounts
  • Pop-up or Embedded Chat Window
  • Visitors Tracking Up to 1000
  • Agent Reports
  • Data Security

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Individuals, Lean Teams, Established Businesses, Industry Leaders

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web & Mobile Apps

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Social Integration Available

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
54
Followers:
723

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
135

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vectr
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Cugic
  • Personal
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English, Arabic, Spanish, Chinese, German, Urdu
Regional Restrictions:
No restrictions.
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