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About Synthetix

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

About Close Global

Close.global is a video conferencing platform that allows users to meet instantly without the need to download any software. They just need to create an account, name their meeting room, then share the guest link or room id with others and everyone can meet face to face instantly.

Our cloud-based video conferencing software lets you seamlessly connect devices you already have, are familiar with and have invested in – including any web browser (desktop & Mobile), Skype for Business, Cisco, Polycom & more... all without the need for and changes to the way you already work.

Features include;

  • No Downloads required to join
  • 1 Click to join meeting invites
  • Free Custom Branding for any meeting space
  • Native Microsoft Skype for Business dialling support
  • Group Chat across platform (Includes SfB)
  • Cross platform Video on any device
  • Group video meetings with unlimited dial-in minutes
  • Live streaming + recording integration (RTMP)
  • Traditional audio conferencing support
  • 2-way content sharing on any platform (includes SfB)
  • Conference controls
  • Many more user + company features

About Vectr

Vectr is a free collaborative vector graphics editor, for both web & desktop, that aims to help everyone create vector graphic designs easily and intuitively, using its simple yet powerful web and desktop cross-platform tool. It doesn’t matter whether you’re a seasoned pro, or just getting your feet wet in design for the first time — you’ll be up and running in no time flat.

Vectr is #Powerful, Yet #Free and #Simple

The most active users of Vectr are currently not designers but software engineers, project managers, bloggers and social media specialists — those in need to deal with graphic editing in their everyday work and can’t afford to waste time/money for overcomplicated paid tools.

With this launch we are introducing a bunch of new features and updates:
- Rebuilt / revamped UI
- Better layer hiding / locking
- Improved pen tool
- New desktop logo
- Crushed ~100 bugs

Vectr is #Social

Designing is a social activity — people love sharing what they’ve created and want to receive immediate feedback. Vectr understands this, which is why Vectr users are able to post their projects directly to Facebook or Twitter with a unique URL that allows others to edit the copy of the project as their own, and why over the coming year we’ll be building social collaboration directly into the editor.

Vectr is not only completely free, but also one of the only editors available which are cross-platform — on the web or as a desktop download — on Mac, Windows, Chromebook, or Linux. Up to now, most of these platforms were stuck without alternatives to Adobe’s bloated/complicated products.

Vectr is #Ambitious

For the past year, Vectr’s been updated regularly every two weeks since our “accidental beta” last September. As you’ll see in Vectr’s Open Roadmap, we’ve got some big plans over the coming year, including:

Built-in Marketplace & Community — create, share, or sell designs assets with others on the platform.

Google-docs Style Collaboration — Vectr’s a real-time, collaborative graphics editor. It’s like Google-docs, except that it also supports some offline editing if you’re ever without a connection. We’ll ship this tech later this year, but it’s mostly built so we’d be happy to demo it if you’re interested!

Built-In Version Control — no more threads of email attachments with “designversion1”, “designversion2”. Just send someone a link to your Vectr document, and you can view every version of that design in one place.

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • External Integrations
  • History/Version Control
  • Multi-User
  • Notifications
  • Scheduling

Features

  • CAD Tools
  • Data Export
  • Data Import
  • Multi-User
  • Pixel Graphics
  • Third-Party Plugins/Add-Ons
  • Vector File Support
  • Video

Summary

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

Summary

  • Seamlessly connect devices you already have, are familiar with and have invested in!

  • Link AV systems to EVERY other video solution including Skype for Business, Cisco, Polycom and Lifesize!

  • Record, Stream and Share your meetings.

  • Branding options - make Virtual Meeting Spaces your own!

  • NO DOWNLOAD required to join a meeting - no matter the device

  • One Click join a meeting for Guests and hosts alike

  • Start a meeting instantly from any device with easy share links

Summary

  • Free Vector Graphics Software

Pricing

Free Trial and Freemium

Free
Included in plan:
  • Free Trial for 14 days - Includes all features and unlimited attendees
  • Freemium rooms - Free forever with all our features - limited to 3 attendees and 30 minutes a call

PAYG

$0.00
1 user(s) / month
Included in plan:
  • Audio at 2.5p per minute per attendee

Personal Plans

$25.00
1 user(s) / month
Included in plan:
  • £19.50 per month - Personal 5 guests
  • Monthly/Annual Subscription Available
  • £39 per month - Personal 10 Guests
  • £54 per month - Unlimited Guests

Team Plan

$100.00
1 user(s) / month
Included in plan:
  • £89 per month - Team room for 10 hosts as a shared space

Video room plan

$120.00
1 user(s) / month
Included in plan:
  • £99 per month - Video room with SIP registration service and advanced features for codec connectivity

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer an API?
  • Close currently offers a per request API integration policy.

  • Who are the main user groups of this service?
  • Any remote team, customer or partner - In fact anyone you want to meet face to face...!

  • Does this service integrate with any other apps?
  • Close provides integration with any platform or device with no downloads required;

    These include,
    Apple Mac & mobile (OSX/IOS), Windows & Android
    Any web browser inc, Chrome, Safari, Firefox, Brave, Edge, Opera
    Native Skype for Business support
    Google meetings

    Plugins for, Outlook calendar and meeting control.

  • Does this service offer multi-user capability (e.g. teams)?
  • Close is the perfect tool for any team or person wishing to communicate with anyone anywhere with no requirement for downloads to get started. With up to 25 participants per meeting, there is plenty of room to invite everyone into a meeting and get them collaborating from any device, wherever they are.

  • Does this service offer guides, tutorials and or customer support?
  • We offer a Quick Start Guide, in platform welcome guide and a Technical Guide, as well as online support, all accessible via the website.

  • What platforms does this service support?
  • Close has complete interoperability across multiple video communication platforms.

    Due to this communication is possible across all supported platforms and devices such as;

    Any Web browser (Chrome, Firefox, Brave, Safari, Edge, Opera)
    Skype for Business
    SIP devices such as Polycom, Cisco, Lifesize and more..
    H323 devices
    Smart phones
    Audio dial from any phone

  • What is this service generally used for?
  • This service is generally used for connecting your teams wherever they are, using devices they already have, are familiar with and have invested in.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:
153

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Close Global
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Vectr
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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