Compare Synthetix vs Close Global vs Applozic

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Crozscore:

52%
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29%
interest falling

Crozscore:

71%
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100%
14%
interest falling

Crozscore:

75%
what is this?
28%
interest rising
Synthetix screenshot view 4 more Close Global screenshot view 2 more Applozic screenshot view 2 more

Software Description:

A complete suite of attractive, integrated customer contact tools

Refine your online customer service into exceptional customer experiences with the suite of our unique online customer contact tools with comprehensive reporting, analytics and editorial control.

Self-Service Cloud
A natively developed suite of self-service digital channels within a single customer experience platform. Proactively present customers with the information they need at each stage of their online journey.

Contact Centre Cloud
Scalable and reliable cloud-based, customer service contact centre technology without the need for labour intensive IT interference, which helps deliver value at every user interaction.

All Synthetix services are cloud first and Software as a Service (SaaS), delivering customer service solutions to all customer touchpoints across both public and private sectors.

The Synthetix suite of customer contact technology integrate with most popular CRM systems (e.g. Salesforce), contact centre platforms, agent desktops and customer service channels

Software Description:

Virtual Meeting Spaces provides businesses with the ability to make better business decisions, faster together. Using cloud-based video conferencing software, you can seamlessly connect devices you already have, are familiar with and have invested in – including Skype for Business, Cisco, Polycom and Lifesize – to EVERY other device or platform, without the need for additional hardware or downloads.

With no need for additional hardware, the ability to connect all your current solutions together with those of other internal and external platforms, you can drive down costs by up to 90%. Being able to seamlessly connect all your teams together further reduces costs by eliminating unnecessary travel and studio costs.

The complete interoperability of Virtual Meeting Spaces reduces costs as no new, expensive hardware is necessary. It allows one-click connectivity between all members of your teams, wherever they are and whatever device they have access to, increasing productivity and communication and saving time. Teams that can see each other work better together, and with the 60,000x faster comprehension and 4x longer message retention that occurs when using visual communication over audial, your teams will be working better than ever. With the added ability to screen share, record meetings and stream them live to Youtube, training also becomes much more flexible and accessible. Not only will your current staff benefit, but recruiting and training new staff will be easier than ever!

Also, with the opportunity of completely rebranding Virtual Meeting Spaces to your own brand, you will be able to connect your business using a platform that reinforces your corporate look and feel, and boasts your commitment to visual communication.

Software Description:

The ideology behind Applozic is to help online businesses:

  • Gain more User Engagement & Retention by restricting User's migration to external collaboration platforms.
  • Get Real Time Customer Data and insights.
  • Save Development & Infrastructure overhead and reduce recurring Maintenance Cost.

Applozic can power any app with Real Time Chat and Messaging features, in a way such that one can build WhatsApp like functionality within any Mobile and Web app in no more than 30 minutes. We support various Enterprise-grade features, the most notables ones being:
1. IP-Based Audio/Video Calls
2. Bot-Human Integration
3. One-to-One & Group Chat
4. In-App Messaging & Push Notification
5. Cross Application Chat and many more.

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Features:

  • API
  • Email Integration
  • Notifications
  • Contact Management
  • File Sharing
  • Dashboard
  • Call Recording
  • Multi-User
  • Calendar Management
  • Chat
  • Scheduling

Features:

  • Project Management
  • File Sharing
  • File Transfer
  • Multi-User
  • External Integrations
  • Dashboard
  • Chat
  • Notifications
  • API
  • Data Export

Summary:

  • Deliver automated responses across every customer touch point

  • Optimise your customers’ online experience

  • Differentiate your brand and make customers feel special when they engage

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • APIs - Comprehensive APIs for building online customer service integrations

  • Email Management / Dynamic Web Forms - Automatically allocate emails to capture or deflect customer emails

Summary:

  • Seamlessly connect devices you already have, are familiar with and have invested in!

  • Link AV systems to EVERY other video solution including Skype for Business, Cisco, Polycom and Lifesize!

  • Record, Stream and Share your meetings.

  • Branding options - make Virtual Meeting Spaces your own!

Summary:

  • Chat & Messaging SDK for Mobile & Web Apps

  • Full Stack Cloud Based Plug & Play Communication Widget

  • White Label WhatsApp for Enterprises

Free Trial

Free
Included in plan:
  • 30 Day Free Trial

Subscription

$70.00
1 user(s) / month
Included in plan:
  • From £54 per month
  • Monthly/Annual Subscription Available

Contract and Burst

$20.00
1 user(s) / month
Included in plan:
  • From £15 per month

Pay As You Go

$0.00
1 user(s) / month
Included in plan:
  • No Fixed Monthly Costs
  • No Room Usage, No Costs

Scale (Enterprise)

$0.00
Custom Pricing
Included in plan:
  • Dedicated Hosting

Basic

Free
Included in plan:
  • 1000 Monthly Active Users
  • Support EST 9-5 pm
  • Shared Hosting

Launch

$99.00
unlimited user(s) / month
Included in plan:
  • 25000 Monthly Active Users
  • Support EST 9-5 pm
  • Shared Hosting

Growth

$399.00
unlimited user(s) / month
Included in plan:
  • 100,000 Monthly Active Users
  • Support 24*7
  • Shared Hosting

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Virtual Meeting Spaces are perfect for use by teams. With up to 25 participants per meeting, there is plenty of room to invite everyone into a meeting and get them collaborating from any device, wherever they are.

  • Does this service offer guides, tutorials and or customer support?
  • We offer a Quick Start Guide and a Technical Guide, as well as online support, all accessible via the website.

  • Does this service integrate with any other apps?
  • Outlook integration is available using a Virtual Meeting Space, in order to invite participants and schedule future meetings.

  • What platforms does this service support?
  • With the complete interoperability of Virtual Meeting Spaces, it can link all your devices and platforms to EVERY other device and platform available - including Skype for Business, Cisco, Polycom and Lifesize.

  • What is this service generally used for?
  • This service is generally used for connecting your teams wherever they are, using devices they already have, are familiar with and have invested in.

FAQs:

    What platforms does this service support?
  • Android
    iOS
    Phone Gap
    Ionic
    Platform APIs
    Web

  • Does this service offer guides, tutorials and or customer support?
  • Yes it does.

  • What are some applications this service is commonly used in tandem with?
  • Applozic is a standalone Messaging platform and works independently. It just needs to be integrated in the required application.

  • What is this service generally used for?
  • The primary aim is to increase Customer Engagement by providing users a communication layer above the core offering. Hence all User to User conversation takes place within the app, preventing user's migration to external collaboration platforms.

  • Does this service offer an API?
  • Yes it does.

  • Who are the main user groups of this service?
  • Any application that sees the scope of two-way communication between any set of users (A2P or P2P) can use Applozic, to build the platform to facilitate the same. Primarily our clientele includes businesses from multiple industries esp:
    * Online Marketplaces
    * EdTech Portals
    * Social Media
    * Dating & Gaming Apps
    * Classified Portals and many more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes it does.

  • Does this service integrate with any other apps?
  • It can be integrated with any app.

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Palo Alto
Employees:
11-50
Likes:
Followers:

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Close Global
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Applozic
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.
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