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About SyncDojo

We have a custom integration software solution for companies that need them. Depending on unique client's needs and requirements, our team will work to find a solution that is:

  • user-friendly
  • easy-to-use
  • straight forward to implement

Our goal is to automate your everyday activities in relation to customer support and product management to help you reduce project costs and improve the overall product quality.

About ServiceTree

ServiceTree is a true Professional Services Automation platform. We like to call it a 'Knowledge Driven Process Automation' platform for MSPs and IT Teams. ServiceTree is optimized to deliver a process that flows smoothly guiding a support issue through all stages of identification, definition, allocation, execution and completion. With Open Next and Decision Trees all you need to do is Click and you have an end to end 360 Degree automated system.

About Intapp Time

Intapp Time is automated time, activity capture, and billing application that maximizes revenue, minimizes write-offs, and provides better insight into the true costs of engagements. It is a software specialized in limiting expensive projects by approaching the particular needs of legal firms, IT stakeholders, insurance vendors, and other risk management professionals.

This is a legal billing application that concentrates on handling alternate fee structures and valuable data for analysis and optimization. It enables users to outperform the competition and win more business deals thanks to more competitive pricing based on past work. They can deliver their services at less cost by reducing lowered work unit expenses, smarter work allocation, and process automation.

Businesses that adopt Intapp Time significantly improve their professional services, mainly through the product’s real-time validation and complete billable time capturing. This platform assists them over the whole client lifecycle, which leads to growing client base and a better understanding of their needs.

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management

Summary

  • Cloud Integration Portal to streamline processes between customer support and product management

  • Provides bi-directional synchronization between helpdesk and product management systems

  • Performs KPI / Analytics on imported data from helpdesk into product management in relation to project work

  • Utilizes 3 templates: Agile, Scrum and Kanban to push ticket data and does Dynamic ETL

  • Learns how to handle AutoSync on period basis including Rules

Summary

    No key features associated with this application.

Summary

  • Drive billable utilization

  • Understand true costs of engagements

  • Reduce leakage and increase realization

  • Enhance client experience and success

Pricing

StartUp

$11.00
1 user(s) / month
Included in plan:
  • Agile, Scrum, Kanban - AutoSync

Team

$10.00
1 user(s) / month
Included in plan:
  • Agile, Scrum, Kanban - AutoSync

Professional

$8.00
1 user(s) / month
Included in plan:
  • Agile, Scrum, Kanban - Auto Sync

FAQs

    Does this service offer an API?
  • Not yet

  • Does this service offer guides, tutorials and or customer support?
  • user guides, tutorials and customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • yes

  • What are some applications this service is commonly used in tandem with?
  • Zendesk, Freshdesk, Salesforce Desk, Groove HQ, Kayako, Team Foundation Server, Team Services, High Charts

  • Who are the main user groups of this service?
  • Product Managers, Customer Support Managers, DevOps

  • Does this service integrate with any other apps?
  • Zendesk, Freshdesk, Salesforce Desk, Groove HQ, Kayako, Team Foundation Server, Team Services, High Charts

  • What platforms does this service support?
  • Windows Azure, REST API

  • What is this service generally used for?
  • Integration between customer support and product management to streamline processes and operations

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • No.

  • What is this service generally used for?
  • Intapp Time is generally used as a time capture software for law firms.

  • What platforms does this service support?
  • This is a cloud-based software.

  • Does this service integrate with any other apps?
  • This service integrates with a variety of firm business applications.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base and Phone Support.

  • Who are the main user groups of this service?
  • The main users of this service are medium-sized law firms.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Office 365.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
105

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.6k

Other

Who uses SyncDojo
  • Personal
  • Freelance
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ServiceTree
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Intapp Time
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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