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About SyncDojo

We have a custom integration software solution for companies that need them. Depending on unique client's needs and requirements, our team will work to find a solution that is:

  • user-friendly
  • easy-to-use
  • straight forward to implement

Our goal is to automate your everyday activities in relation to customer support and product management to help you reduce project costs and improve the overall product quality.

About ServiceTree

ServiceTree is a true Professional Services Automation platform. We like to call it a 'Knowledge Driven Process Automation' platform for MSPs and IT Teams. ServiceTree is optimized to deliver a process that flows smoothly guiding a support issue through all stages of identification, definition, allocation, execution and completion. With Open Next and Decision Trees all you need to do is Click and you have an end to end 360 Degree automated system.

About ProActive

ProActive is an Open Source workload automation product that allows you to create highly granular workflows combining multi-language tasks and to execute them on your Grid, Cloud or Hybrid infrastructures. Allowing you to execute on-the go jobs and to have a complete view about your planned executions, ProActive is built on open APIs that help you, automate, accelerate and orchestrate your IT, Big Data, IoT and AI jobs.

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications

Summary

  • Cloud Integration Portal to streamline processes between customer support and product management

  • Provides bi-directional synchronization between helpdesk and product management systems

  • Performs KPI / Analytics on imported data from helpdesk into product management in relation to project work

  • Utilizes 3 templates: Agile, Scrum and Kanban to push ticket data and does Dynamic ETL

  • Learns how to handle AutoSync on period basis including Rules

Summary

    No key features associated with this application.

Summary

  • Intuitive workflow creation

  • Monitoring

  • Schedule and Control your job execution

  • Scalability

  • Distribution over 20k cores

  • Adv. Error Management & Monitoring

  • User friendly UI

  • Powerful workflows

  • Libraries of pre-built tasks/jobs

  • Rest API, Docker, K8s, Job planner

Pricing

StartUp

$11.00
1 user(s) / month
Included in plan:
  • Agile, Scrum, Kanban - AutoSync

Team

$10.00
1 user(s) / month
Included in plan:
  • Agile, Scrum, Kanban - AutoSync

Professional

$8.00
1 user(s) / month
Included in plan:
  • Agile, Scrum, Kanban - Auto Sync

FAQs

    Does this service offer an API?
  • Not yet

  • Does this service offer guides, tutorials and or customer support?
  • user guides, tutorials and customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • yes

  • What are some applications this service is commonly used in tandem with?
  • Zendesk, Freshdesk, Salesforce Desk, Groove HQ, Kayako, Team Foundation Server, Team Services, High Charts

  • Who are the main user groups of this service?
  • Product Managers, Customer Support Managers, DevOps

  • Does this service integrate with any other apps?
  • Zendesk, Freshdesk, Salesforce Desk, Groove HQ, Kayako, Team Foundation Server, Team Services, High Charts

  • What platforms does this service support?
  • Windows Azure, REST API

  • What is this service generally used for?
  • Integration between customer support and product management to streamline processes and operations

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
105

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses SyncDojo
  • Personal
  • Freelance
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ServiceTree
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ProActive
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English
Regional Restrictions:
No restrictions.
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