Compare Sword vs Epygi Cloud QX vs Knowlarity

Sword

VoIP
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Crozscore:

56%
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35%
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Crozscore:

72%
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37%
interest rising

Crozscore:

81%
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41%
interest rising
Sword screenshot Epygi Cloud QX screenshot view 1 more Knowlarity screenshot view 4 more

Software Description:

Anywhere
We supply you with geographic telephone lines in the area where your business is located. If your company has a global presence, our telecommunications solutions can provide you with local numbers from each of the regions and countries in which you are located.

Anytime
Thanks to the WebRTC technology on which Sword is based, you can configure the reception of your calls in any place, be that fixed, mobile or IP. Sword even redirects the calls to your personal phone number or Voicemail when the data coverage is poor. Whether you are at the office, at home or on the move, your business travels with you. No more lost phone calls, no need for expensive roaming plans or dual-sim phones.

Thanks to our multi-line WebRTC, your business telephone line will always be available through any device at your reach.

On Any Device
Get Sword app and start making and receiving calls using your PC, mobile, tablet or SmartTV.

Your personal assistant on any device. Your business travels with you.

Take Control
* Inbound Caller ID recognition.
* Performance management.
* Certified call recording and call log.
* Voice recognition.
* SMS messages.
* Personalized voicemails.
* Call history synchronization.
* API integration with Salesforce, SugarCRM, Zoho, etc.

WebRTC Means Freedom
* No SIP Trunks.
* No Asterisk.
* No FreeSWITCH.
* No physical connections.
* No SIP phones to buy.
* Login from any device.
* Call continuity: forward calls a designated mobile if data coverage fails.

Access Sword on the go, from any device.

Our Advantage
* We are a Global Telecom Operator.
* We are not resellers.
* We own and operate our own services.
* We use high quality routes worldwide.
* Experience in the VoIP, WebRTC and BYOD markets.

Your Benefit
* Geographic lines from anywhere in the world.
* Immediate availability.
* Number portability.
* High-quality voice calls.
* No term contract.

Software Description:

Epygi's new-era CLOUD Communication solution, Epygi Cloud QX (ecQX), provides a stable ground for companies to safely migrate their communications to CLOUD and start benefiting from the CLOUD TELEPHONY.

It includes all the necessary services and features for any type of business, from SMB to large enterprises. ecQX is an IP PBX platform with a wide range of call answering and call management features, like call transfer, music on hold, call routing, audio conferencing and auto attendant with customizable scenario.

Software Description:

Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.

Features:

  • Softphone
  • Call Recording
  • External Integrations
  • API

Features:

  • Click-to-Dial
  • History/Version Control
  • Chat
  • Data Import
  • Data Export
  • Email Integration
  • Scheduling
  • Notifications
  • Multi-User
  • Contact Sharing
  • Contact Management
  • Call Tracking
  • Call Recording

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Analytics
  • API
  • CRM Integration

Summary:

  • The WebRTC line for your business with no SIP trunks or IP phones

Summary:

    No key features associated with this application.

Summary:

  • Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.

  • Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.

  • Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

  • Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.

  • SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.

  • Click-to-Call: Integrates the Click-to-Call button in user's email and ad campaigns to measure ROI.

Pricing:

  • Credit card required: No
  • Free: for 1 user
    Basic: $14.20/month for 2 users
    Advanced: $26/month for 4 users
    Premium: $52.90/month for 6 users
    Enterprise: Pricing on request.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we do.

  • Does this service offer an API?
  • Yes, there is an API available.

  • Does this service integrate with any other apps?
  • Yes, it does.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Admin, user, installation manuals, reseller guide. Online and direct Tech Support via phone calls.

  • Who are the main user groups of this service?
  • Any type of business, from SMB to large enterprises, schools, hotels.

  • What platforms does this service support?
  • IP PBX platform.

  • What are some applications this service is commonly used in tandem with?
  • iQall with mobile toggling, Epygi Hotel Console.

  • What is this service generally used for?
  • Is an IP PBX platform with a wide range of call answering and call management features, like call transfer, music on hold, call routing, audio conferencing and auto attendant with customisable scenario. Advanced features and services include additional audio conference participants, additional extensions, Call Recording, DCC Pro, Receptionist Console and Call Center features.

FAQs:

    Who are the main user groups of this service?
  • Knowlarity loves working with enterprises and startups in emerging markets.

  • What is this service generally used for?
  • It is generally used for a cloud telephony.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with various CRM systems.

  • Does this service integrate with any other apps?
  • Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.

  • Does this service offer an API?
  • Their API is based on REST principles, so it’s very easy to write and test applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows Multi-Agent Access.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: blog, knowledge base, phone support, and email support.

Publisher:

Founded:
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Based in:
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Employees:
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Publisher:

Founded:
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Based in:
Winter Park
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Sword
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
German, English, Italian, Portuguese, French, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Epygi Cloud QX
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, Spanish
Regional Restrictions:
none

Other:

Regional Restrictions:
No restrictions.
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